Transmission Failure problems of the 2014 Ford Fusion Hybrid

Tl-the contact owns a 2014 Ford Fusion Hybrid. The contact stated that while driving approximately 15 mph, the transmission failed. The contact stated that prior to the failure, there was a loud "thump" that sounded from the transmission. The contact immediately shifted the vehicle into first gear to "catch" the appropriate gear, as stated by the contact. Directly afer, the emergency warning light illuminated and displayed the following message: "stop engine". The vehicle was towed to an independent mechanic where the mechanic stated that the "wheels spin freely" and that the wheels would not stay in the park position. Imperial Ford of london, massachusetts located at 8 ox bridge rd, mendon, mass, 01756 (888) 814-8373 was made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. Ad.