Ford Fusion Hybrid owners have reported 66 problems related to other fuel system (under the other fuel system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Fusion Hybrid based on all problems reported for the Fusion Hybrid.
Evap blocking valve failed and car immediately went into limp mode on the highway. By doing this it could cause a crash. Evap blocking valve also should last the life of the vehicle.
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all problems of the 2016 Ford Fusion Hybrid
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While driving at 40 mph, the vehicle lost power. There were no warning indicators illuminated prior to the failure. The infotainment screen system and the dash console dials all went completely dark. The vehicle immediately shut down with no power in the middle of the road. The vehicle would not start up again. How can a vehicle be driving down the road and suddenly and without warning go "dark" and shut down and cannot be start up again? multiple cars (much older cars) had to swerve around my brand new 2018 Ford fusion energi plug in. The vehicle is at the dealer and it is awaiting diagnostic testing and repairs.
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all problems of the 2018 Ford Fusion Hybrid
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Vehicle won't accept gas or if it does very slowly. Sometimes will also spit gas out. Just at 38,000 miles. Ford says it isn't under warranty. Quick search appears very common dangerous issue.
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all problems of the 2017 Ford Fusion Hybrid
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Two days after getting gas my engine light came on. It stayed on for about a wee and turned off. This kept happening everytime I got gas s I took it to the dealership and was told sometimes the cap sticks and it's a common thing that doesnt require any repairs and they reset it. This happened for almost a year. I took it back and this time they claim I needed a new vapor management valve. Of course my car is less than 36,000 miles but the 3 years are up as of two months ago. I called Ford and they said it was covered under warranty because I had the problem before the 3 years. When I get to the dealership to pick up my car they want me to pay for the repair. I call Ford back and ask them to send an authorization number to the dealership and now all of a sudden it's not under warranty.
This car has been in twice for a cam position sensor. The first time the part totally failed and left us on the road side on a very dangerous stretch of hwy 101 and was replaced. 1708 miles later the check engine light came on again. The code was p0340 again. We were told that the issue could not be duplicated through a dealer road test and we were charged $190. 00 for the diagnostics. The first time this issue occurred, we had brought the vehicle in for a safety recall. When we picked the car up, this was the first instance of the failure of this component. This has caused us grave concern. My wife has ms and can't be left on the roadside. We believe this vehicle has the potential to be unsafe, and Ford will not stand behind their repairs as the computer shows the code that would state the issue has happened again, but because the service department could not cause the code to occur a third time, that everything is working well. Again, we believe this is wrong and wish to make the public aware of a very real safety issue. We have contacted the dealer about the issue. Our service adviser is jessica gallegos from mock Ford (should be noted this is not her fault nor I believe mock Ford) and the Ford rep is cortney burke, 866-631-3788 x77756 . We do not know at this time if the issue has been remedied. Only that through a test drive it could not be duplicated. The computer log shows the incidents. Should we just ignore this and hope for the best?.
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all problems of the 2015 Ford Fusion Hybrid
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The vehicle will no longer operate in electric mode. This is a major safety concern since there is no assist from the high-voltage battery powered electric drive motor. Upon accelerating from a dead stop, there is a significant lag before the ice kicks in and provides enough power to move the vehicle.
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all problems of the 2010 Ford Fusion Hybrid
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The vehicle no longer operates in electric mode, using the high voltage battery to power the electric motor. This is a major safety concern since there is no assist from the electric drive motor. When accelerating from a dead stop, there is a significant lag before the gasoline motor engages and provides enough power to move the car. This is especially pronounced when making a left turn against traffic.
Due to a design flaw, the car's computer system cannot accept an indication of more than one digit in the "age" entry. For this reason, the electric high voltage battery stops working when the car approaches 10 years of age, causing a serious and dangerous hesitation in the drive train when starting from a dead stop creating a very dangerous driving condition, especially when making a cross-traffic turn. Repeated requests from my Ford dealer to Ford motor company for an explanation of how to fix this problem were unsuccessful. My letters to Ford senior management have gone unanswered for several months. I have since learned how to reset the "age" data, and my dealer has followed the instructions to eliminate the condition. Ford should be required to issue a recall for correction of this known design flaw.
Throttle body stuck closed while driving forcing engine power to be reduced then to zero. Had to pull over to side of road. Part was replaced however, noticed that the hybrid model was not subject to a recall and warranty was not extended. Symptoms were the same as Ford letter issued to dealers on March 16, 2015.
While using full accessory power with the engine off, the car will allow you to change the gear shift dial to drive. The car is able to move in this position, but the gas pedal will not work. The �ready to drive� light is. Not on.
The contact owns a 2013 Ford fusion energi. While the vehicle was stopped in a parking lot, the stop safely now warning indicator illuminated and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to latrobe Ford (located at 1595 mission rd, latrobe, PA 15650, (724) 537-7723) where it was diagnosed that the trans inductor module needed to be replaced due to a short circuit in the transmission. The vehicle was scheduled to be repaired. The manufacturer was notified of the failure. The approximate failure mileage was 124,000.
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all problems of the 2013 Ford Fusion Hybrid
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The vehicle no longer accelerates under battery power. Time delay in acceleration due to decreased battery power, causing a safety issue.
The 2010 Ford Fusion Hybrid keeps going into "limp" mode even on the highway. This causes power loss and loss of acceleration. This can be at anytime. This keeps happening more and more and Ford does not know the cause or resolve.
Auto shuts down while driving,no power. . Must stop,shut off ignition and restart the engine. . . Car seems to revert to normal after turning back on. Has occured many times. . Local Ford dealer is aware of problem and has installed a counter. . The counter clocks up when this occurs but resets when car is stopped and restarted. . . This is a potentially dangerous problem as this has happened in traffic and driver has no power,must pull out of traffic,restart and go again. . .
Emission recall14e02 which states vet may be equipped with an improperly functioning on-board emission-related diagnostic system that does not meet California standards and regulations, which also apply in massachusetts, maine, new york and vermont. Disabled emission-related monitors are unable to warn of an emission control malfunction. Vehicle when being operated smells and causes occupants to choke.
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all problems of the 2014 Ford Fusion Hybrid
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The car stopped while driving through the free way@55 mph. Do not accelerate. The engine vibrate and car shaking. After turn off and turned on the engine few times, the car was performing fine. The dealer checked. No malfunction code was detected. They told that 95% it is due to the clogging of electronic throttle valve. So replaced. I asked and they showed the old one. I observed no clogging or grease on the valve. It was clean. This parts/or throttle valve system was functioning. The car has 85,000 mile. I spoke to Ford about this safety issue. They don't do any because the warranty expire.
4/18/17 I went to leave my home in my 2012 Ford Fusion Hybrid and as I pulled out of my house and proceeded to my first stop light, I was in motion going downward on a slight hill in my neighborhood and I noticed my breaks just drop to the floor and break pedals seemed to stiffen in their flexibility and I was headed straight for a red light. I was extremely terrified and did the best I could to maintain the car under my control. . I noticed the dash was full of red lights saying �check break system � and abs lights were on as well ass 2 traction control llights. Had weather conditions been different and my son been in the car this could have posed a threat to our lives. It's extremely dangerous and quite unpleasant to imagine what feels like loosing your breaks. But I don't believe this is the case!! up until now I have not had any issues with my breaks, never shown any signs to be concerned with abs the car has 32k miles on it shouldn't need breaks or master c it's a faulty abs module. . I don't believe anything is actually wrong with the car. After I pulled over I turned car off and back on after checking in out a few times I started the car and noticed it looked normal for a second unlike other trys so I started to drive breaks felt fine came back up like normal and car worked but after 20 seconds of driving it� cut back out flashing red warning signs and beeping. Breaks sink down and become hard to control. I see this is common problem I need this fixed I'm extremely up set how after 32k this goes out and is not a small fix.
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all problems of the 2012 Ford Fusion Hybrid
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When having the car serviced, I was asked if I was aware of the smell of gas and the visual leak. I was not, as my nose was damaged and I have no sense of smell. Online, Ford recall notice 13s04 describes my problem. I called Ford customer care only to be advised my vehicle is not subject to the recall. I have been directed to go to a Ford dealer to as about an examination of the car.
Vehicle is emitting a strong odor of gasoline. The inside smells and the garage smells of gasoline. There is no gasoline dripping on the ground.
I had a new battery placed and the oil changed with my local mechanic. I drove 3. 5 miles home and, upon turning into my neighborhood, a red "stop safely now" alert flashed. There was no traffic so I proceeded to my home. Approximately 0. 2 miles later the car lost acceleration, continuing at 10mph (even with the gas pedal to the floor) before losing all acceleration. I turned the car off and back on. The alarm had cleared. I restarted the car and drove 300 feet when the alarm recurred. I was 50 feet from my driveway so I restarted the car, cleared the alarm and went 15 feet before it recurred, with no ability to move in drive or reverse. I restarted the car a third time and the alarm had cleared again. I was pulling up my driveway at a significant incline when it recurred. I was able to make it up my driveway and park. I called my mechanic and, after a quick on-line search, he informed me there was Ford technical service bulletin 12-5-14 on this specific issue. This was an extraordinarily dangerous situation. This incident occurred without warning. In other circumstances-my wife or children in the car, driving on the highway, driving in rapidly moving traffic- my family's well-being would have been placed at great risk. Ford should not be allowed to jeopardize the safety of my family for a problem they are clearly aware of and are not addressing, I assume to minimize financial losses. What is being done to hold Ford accountable for ensuring the safety of their customers and other drivers on the road who are also placed at risk by this design flaw Ford acknowledges?.
Starting July 2017 I noticed that my the gasoline engine of Fusion Hybrid had developed a noticeably "rough" idle when it came on. It also ran "rough" and had an uneven throttle response. A yellow wrench would also appear occasionally on the display panel. The owners manual indicated a "throttle control/powertrain malfunction"and recommended contacting the authorized dealer. Bill collins Ford in louisville ,ky checked and ran diagnostics but could not find anything wrong. On September 25, while driving to work in the morning the car experienced a sudden drastic drop in speed going from about 65mph to about 30mph. The car become unresponsive to the throttle. The gasoline engine had completely shut down and the car was limping along powered by the electric engine. Both the wrench and the check engine indicators lit up on the display and stayed on. Luckily I made it off the expressway and got to work. This was very scary and I was lucky to not be rear ended or crashing the car. When I attempted to restart after about three hours the the gasoline engine came back on but with a very "rough" idle. I was able to drive the car to the dealership. This time they diagnosed a problem with the electronic throttle body and for about $600 replaced the etb, cleaned the "mass air flow sensor" and "reprogrammed the computer". However, the the car continues to idle "rough" and has poor throttle response, which were issues the car had leading into the loss of power on the expressway. The dealership does not know how to fix this problem and claims to be in touch the Ford factory engineers to find a solution. There is no response so far. Searching on the internet, I understand this is a known issue with Ford fusions particularly the 2010 model year. Nhtsa mandated a recall problem for 2010 fusions gasoline engines but not hybrid models!.
My Ford Fusion Hybrid 2010 stalled without any warning in the 5th lane of I-85 in atlanta. My wife, the responding police officer, and myself were in grave danger because of this. We were blessed and fortunate that an officer happened to be very close when our car suddenly died in the middle of the interstate. The interstate traffic was heavy - but slow moving due to construction. The officer responded - literally - within seconds since he saw what was happening. He placed his car behind ours with his lights flashing. The the officer and I had to push my vehicle off to the side. We were all in grave danger! as the officer was calling for help and a wrecker, my car suddenly began working after several minutes. This was an extremely dangerous situation. I then researched this problem on the internet after I returned home only to discover that many other Ford fusion owners have experienced the same problem of random stalling. This is totally unacceptable! what is Ford waiting for to recall this vehicle?? I have no confidence driving this car now. It's only a matter of time until a tragedy occurs because of this. (if it hasn't happened already).
While driving at 65 mph yellow wrench light appeared and vehicle lost all power. This was on a busy highway. Pulled over and restarted car. Vehicle operated smoothly. Two days later same issue, now with yellow wrench and check engine light. Vehicle will not accelerate above 30 mph. I took my vehicle to local auto parts store and pulled codes myself (115) dollars cheaper then the dealership would have done it. Throttle body control failure. This is the same engine that has extended warranty for alot of VIN numbers but my car has this issue amd isnt covered.
We have brought Ford in for the 5th time due to the car not powering up. Most recently, the car appeared to have power issues and it put itself into reverse while we were driving. We then lost all power. This created a very hazardous situation. Ford is aware of the issue.
1) first issue happened 2/20/2017 odometer 7,036. Dashboard lit up, trac control, engine light, brake, message to pull over, loss of power and at freeway speed, got over shoulder safely. The onboard diagnostics system detected engine misfire, transmission related problems. Brought it in for service and couldn't duplicate issue. Nothing fixed or repaired 2) second time same issue happened 7/21/2017 odometer 15,736 going up a hill west bound on mccall, loss of power and almost got rear ended by a couple of vehicles. Vehicle is in service as I fill this out.
Car suddenly looses power at highway speed. Diagnosed as throttle body failure and replaced by dealer. Ford covers non hybrid models with replacement at n/c to owners but excludes hybrid coverage for same part on same ice engine with same symptoms. Sudden loss of power at highway speeds is extremely dangerous esp in urban traffic situation and this should be a mandatory recall.
Takata recall. The contact owns a 2010 Ford Fusion Hybrid. The contact stated that there was a random fuel leak that continued to progress. The dealer (Ford of escondido, 1717 auto park way, escondido, CA 92029, (760) 745-3361) attempted to order the part several times, and had two estimated shipment dates. The most recent date was August 27, 2017. The manufacturer was unable to provide a reasonable time frame to supply the part to the dealer. The vehicle remained parked since may of 2017. The contact had to obtain a rental vehicle due to the delay from the manufacturer. The manufacturer was contacted several times and the contact was still waiting for the part months later. In addition, the vehicle was included in NHTSA campaign number: 16v384000 (air bags) and was uncertain as to when the remedy and parts would be supplied to the dealer. The contact stated that the air bag off indicator kept randomly illuminating while waiting for the part from the manufacturer. The failure mileage was not available. VIN tool confirms parts not available.
Vehicle will not accelerate suddenly throttle body malfunction.
Please refer to attached files.
If I crank the car soon after cutting it off, (while it's still warm) engine sputters then quits, as if it isn't getting enough fuel. So when getting gas, I have to hold down the gas pedal or engine quits. As soon as I start pumping, the engine starts choking. I can't turn off the ignition while pumping gas because it won't stay cranked once I try to drive away unless I rev the rpm's up really high for a period of time. I've had it looked at several times and no one can figure out what's wrong. This has been an ongoing problem for over a year. And now white smoke billows out of the tail pipe when it's cranked. Second problem. . . . Electrical. Some of the steering wheel buttons, such as cruise and hands-free calling stop working over time. Third problem. . . . Front cv joints wear out way too soon. I heard of a recall on the news a couple of months ago for my car that sounded like my engine issue, but now I can't locate the recall anywhere. They even took it off of the news channel's website. During the broadcast, they said the recall would begin December 10th. What happened??? did Ford change its mind? sure would help me out! I'm entering the occurrence date 1/1/17, but this has been going on well over one year, maybe 2.
July 29, 2016 driving home from work I was driving uphill when I noticed the car losing power, no amount of pushing down on the accelerator made a difference. The car did not stall but it could not gain momentum. The service engine light came on. I had to stop in the right lane because there was no shoulder and the engine had started making a very loud/rough sound. I waited 5 min and started the car again. Everything looked fine, the indicator light had cleared and engine sounded normal. I drove the rest of the way home without incident. Over the weekend the car operated normally. On Monday 8/1/2016 on my way to work the problem started again. The car remained operational but couldn't go more than 20-30 mph. The hybrid battery would drain very quickly and the regeneration motor ran constantly and sometime very rough. I managed to drive it to my mechanic. His diagnostic report showed a p2112 code (throttle body stuck closed). He proposed cleaning the valve as a first step but he didn't think that would fix the problem. We tried that but two days later the problem came back. My mechanic advised that while he could replace the etb, he was not equipped to calibrate it and that only Ford could do this work. He also told me that while researching the problem he'd come across information that my problem might be covered by an extended warranty. I called Ford about the extended warranty and they told me that hybrids are not covered by the warranty. It seems to me that NHTSA dropped the ball on this if the same problem is happening to hybrid owners as is to non-hybrid owners for vehicle models of the same years. My vehicle had about 58,700 miles when trouble started. No one I spoke to at Ford could tell me why hybrids are not covered by the etb extended warranty. Seems to me NHTSA needs to re-open their investigation on this issue!.
The contact owns a 2011 Ford Fusion Hybrid. When attempting to start the vehicle, it failed to start. The dealer diagnosed that the fuel system failed. A fuel induction service was needed, including tube assembly fuel. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the failure was directly related to NHTSA campaign number: 15v793000 (fuel system, gasoline). The VIN was not included in the recall. The approximate failure mileage was 31,000.
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all problems of the 2011 Ford Fusion Hybrid
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Throttle body failed. While in motion on divided 45 mph road, car would not accelerate. Max speed 45 going down hill. Found throttle body failed.
My vehicle - from a stopped position - accelerated on its own to 40 mph (rather quickly). However, the gas pedal was not engaging (ie. Depressing). This occurred at lunchtime on 17-Jun-2016. All trouble lights on the dash lit-up. The behavior continued until I shut the vehicle off at the dealer (elder Ford in troy, mi). I was unable to engage the throttle at all; it was essentially ¿dead¿, even though my vehicle was accelerating to 40 mph and maintaining that speed. Braking response was diluted because the car was self-propelling (imagine trying to brake while also applying gas). I took it to the dealer immediately and showed them the videos that I took. I also sent the videos to them. I have been told today that they will be giving the vehicle back without any repairs because they could not replicate the problem. I have the videos in my possession, should NHTSA like to see them. I have had several issues over the last 1. 5 years that I have owned the vehicle. I can send repair records.
I was driving the car about 60 mph on the highway when I saw a big red triangle on the display saying "pull over and stop safely" and the car slowed down dramatically. I did that and turned off the engine. I restarted the car. This occurred 8 more times before I got home (15 miles later). When I got home, I noticed that the car's fan was running very high for several minutes. It finally stopped.
| Problem Category | Number of Problems |
|---|---|
| Other Fuel System problems | |
| Other Fuel System Tank Assembly problems |