Ford Fusion Hybrid owners have reported 66 problems related to other fuel system (under the other fuel system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Fusion Hybrid based on all problems reported for the Fusion Hybrid.
When ever I stop for gas the car has trouble starting. It also stopped running at a red light. After a few minutes it turned over. Car makes a strange noise when doing 40 mph or more. I don't feel anything different. But it makes a loud noise every couple seconds.
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While driving on the freeway Feb 2 2016, the Ford Fusion Hybrid 2013 model, suddenly lost its ability to deliver power and propulsion. Loss of power to the vehicle resulted in loss of light to the console and to the car's propulsion system slowing it from freeway speeds of 65 mph to what seems like 5 mph or less, in the the evening rush hour traffic. All attempts at applying the gas pedal had failed to accelerate the vehicle, as there was no response from the power propulsion system. I was able to cruise on momentum to a soft shoulder. The car was towed off the bridge and later towed to a Ford dealership. No cause was found by the Ford technicians and Ford regional customer relations said my cause could not be helped if they could not reproduce the problem, thus I am stuck with a potential catastrophic failure that can happen at anytime during freeway commute. This is a potential danger to the public safety and Ford is unwilling to mitigate or address such a serious life threatening problem.
Fusion would stall as I would be pulling out into traffic. Not once did the sensor come on the vehicle to alert me that there was a problem. Fuel injector pressure was the problem.
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all problems of the 2014 Ford Fusion Hybrid
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While driving in traffic on a city street while traveling about 30 mph the check engine light was on and a warning message to "stop safely now" appeared on the dash. Immediately, the car stopped accelerating. I still had power - lights, radio, heater - but could not accelerate and the car just coasted. I turned the key off and was able to restart the car, the warning was gone and then go about 5 car lengths before getting the warning again. I drove home (about 4 miles) and had to restart, coast and stop about 7 times. I was driving on a road where the speed limit is 35 mph, made it home and continued to drive around in my neighborhood where there was no traffic, to see if it would continue. It happened 2 more times. Put the car in the garage and called webb Ford in highland, in the next day. Was able to drive the car 8 miles to the dealership with no incident. The car is there now. Had I been driving on the interstate, in the left hand lane I could have been killed. I purchased this car used in June of 2015 with 79,900 miles on it and have had no problems until now. It has approx 86,000 miles on it at this time. I love this car but now am afraid to drive it. Have there been any reports of similar incidents? it is a hybrid and I have not seen any recalls.
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all problems of the 2010 Ford Fusion Hybrid
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I have been requesting information from Ford about the recently announced cracking gas canister recall affecting my model vehicle without success. Media reports the recall includes 2010 vehicles made in hermosillo, mexico. Ford did tell me that mine was manufactured there at the end of February 2010 and did say that mine was not included, but will not tell me what percentage of the vehicles built there during February and March 2010 are included in the recall. I have been corresponding with them via email for several weeks now and they continually evade answering my concern. The company's last message said the information I am requesting is not available. It is surprising to be told by a modern manufacturing facility like Ford that it does not know how many units it manufactured during a given period of time at a specific facility. Why would they refuse to provide such information unless it would reveal that all the vehicles built at hermosillo in February and March 2010 contain the defect? this is especially troubling to me because it involves a fuel issue and puts one in mind of the corvair situation.
Vehicle looses all throttle randomly while moving (has happened on freeway, street, uphill, downhill and while turning). The wrench indicator dash light comes on. Vehicle must be powered off and then on again to regain throttle. Sometimes multiple restarts are necessary to regain throttle. Obd code 2112 $07e8 throttle actuator control system stuck closed.
Driving at highway speeds, normal operation, in sunny conditions when I lost acceleration ability and was only able to coast. The yellow wrench indicator came on (no check engine light). I was fortunate enough to move to the should safely since there was limited traffic on the highway and I was driving in the right lane. I cycled the car off and on and was able to resume normal operation. This same situation happened twice more in city driving before I could get into the dealer for an appointment. Eventually the dealer evaluated the vehicle and replaced the electronic throttle body.
While driving from los angeles to phoenix in the summer, the car suddenly flashed a red warning light, and shut the engine off with the car moving at freeway speed. After pulling to the side of the road, and turning the engine off and on again, the car gave no indication that something had happened. It shut off again ten miles later, and again, and again. I turned around and brought the car home and took it to a dealer. They replaced the hybrid computer, but it did the same thing again driving to las vegas a few months later. The dealer cleaned the throttle body, and said everything was good. It has since done it again and again, sometimes just merging onto the freeway near my home. Repeatedly, the car has lost power - usually on the freeway, and often with my family in the car. I try not to let my wife drive it at this point, because I'm worried that she'll either get stranded with the kids, or get hit by someone when the car shuts off on the freeway. We no longer drive it significant distances.
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all problems of the 2011 Ford Fusion Hybrid
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Lost power on highway.
First time, check engine light came on when driving on highway but no apparent impact to car's functioning. Took it to the dealer. They said that the surge valve needed to be replaced at a cost of $500 "to start with", but they didn't seem very sure about it so I chose not to proceed. The check engine light had gone back off and the car was driving fine. About two weeks later on a Saturday I was driving on the highway again, at about 65 mph, when the car seemed to lose acceleration. Standing on gas pedal produced no result. Exited and was able to drive on battery power to pull over. After waiting for about 30 minutes, tried again. Check engine light was back off and car drove normally back home. Took to my regular mechanic first thing that Monday. They found oil in the intake manifold and questioned whether I had taken the car anywhere unusual for servicing, which I had not, unless you count the dealer. Did repairs at a cost of $2000. One week later, exact same thing. Car is back in shop, awaiting results.
Driving down rural residential area road at night. Car illuminated "stop safely now" warning and lost power. Car stalled and would not re-start leaving me stranded. Tow truck was called and picked up car. Dealer reported that car blew 125 amp fuse and several electrical components damaged. This occurred approximately two weeks after car's leaky transmission was repaired. Car still in service department.
While braking using light to medium pressure (and, thus, while the car is using regenerative braking), if I hit a pothole or bump just right, the car will surge forward as if the accelerator was pushed. (and, of course it wasn't. ) the problem is relatively intermittent, but that doesn't mean it is nonexistent. Quite the opposite; it can be recreated as long as the conditions are correct (as described above). Even when you recreate the exact conditions, it is still intermittent (but, again, that doesn't mean nonexistent). Ford has looked at the problem repeatedly and deemed it "unable to recreate. " this is a falsehood; the problem was recreated once with a dealer driving the car. Also, Ford gave me a data recorder unit and, using that, I was able to recreate the problem while the recorder ran. When they retrieved the data, Ford claimed the car "performed as expected. " Ford refused to explain whether that meant the car did not surge or whether it appeared to surge, but the surge appeared to be called for. Ford refused to release the raw "flight recorder" data to me. Ford refuses to further address this problem. Out-of-control surging is a dangerous and serious problem and this problem remains unresolved. I have document every step of the way as I have attempted to resolve this. I attach below a letter I wrote a year ago that both details what I had been through and the problem itself. I would be happy to provide much more. The date I put below is only an approximation. I'm not sure exactly when it started, but it has been going on for years.
Normal driving in 55 mph zone car suddenly would not accelerate past 40 mph. Noticed wrench light illuminated. Turned car around and proceeded toward home. Engine revved at stopping but could not get out of way of fast traffic. Almost hit in rear several times. Flasher emergency lights necessary. Googled issue to see that it is a defect and NHTSA has decided to let Ford handle resolution. Fox in charge of the hen house again. Thanks again to another government consumer protection agency that will not protect us. Called Ford corporate customer service and of course my vehicle is not part of the Ford "customer satisfaction" repair. Why am I not surprised?.
Car lost power while traveling down the highway. Car was towed to the dealer, who has told me the throttle body needs to be replaced. This will cost me roughly $500. The throttle body issue is well documented. It has been investigated by the NHTSA (action number pe13003). Ford doesn't want to call it a recall and the NHTSA does not call it a recall. Ford has agreed to fix about 1. 6 million cars under "consumer satisfaction program" 13n03. Unfortunately for me, the consumer satisfaction program is VIN specific. While many 2010 Ford fusions are covered, my vehicle is not.
After approx. 25 miles of driving at 70 mph, vehicle had sudden loss of power and dash displayed a red triangle warning to safely pull over now. After doing so and re-starting the car, the warning disappeared and vehicle was able to return to freeway speeds for a few miles before problem returned. While red triangle warning is displayed, vehicle is unable to maintain speeds greater than 35 mph (aka "limp-home mode"). This appears to be a problem with the electronic throttle body and a consumer satisfaction program exists for the 2010 Ford fusion but not the hybrid model. Repairs seem to run about $400-$600 and may be difficult to diagnose unless the red triangle or yellow wrench icon is displayed during diagnosis. Problem re-appears intermittently but seems less likely to occur at city speeds.
Ford hybrid would not accelerate. It did not go above 30 mph in heavy traffic. I was lucky a Ford dealer was nearby. It was dangerous crossing a major intersection. Service department said it was the electronic throttle body. Nhtsa is aware of this problem but allowed Ford to limit their recall to a limited customer satisfaction program. The problem may not present itself for many miles. My car is beyond warranty and I called Ford. They said I was not covered in their limited program because my car was made at a plant where they claim no problems exist. I asked if the part was made at the plant. Ford cs declined to assist me. I was responsible for the cost of repair. The money is not important. My wife was driving and she was put in a precarious position on the highway. This seems to be the response of automakers. I suffered through the 2007 Toyota camry lies and bought this Ford. In the minds of automakers, I suppose they would say it is just my bad luck. Toyota lied, Ford evaded their responsibility.
Vehicle wrench indicator lit while driving three times during this week. Dealer said they were unable to find any fault. I drove the car an additional 30 miles and the wrench light came on again , at which time I had to limp to the dealer with a maximum speed of 40 mph. This is a safety hazard and should be a recall by Ford. This is a common problem for Ford fusion and Ford has issued a recall for most fusion models except hybrid electric vehicles. A motor is still a motor and this problem is a safety hazard and needs to be addressed. This was covered under our vehicles esp extended warranty program at a deductible cost of $100. Most people would not react well to having their vehicles stall out when driving at interstate speeds and be limited (while accelerator floored) to 40 mph. Dealer stated that they replace a lot of the throttle body component very often. The cost of this is usually, $500-$600.
Engine cut off and the car entered in to safe mode (battery only drive system). Took it to dealership and they said the throttle body needs replacing. It seems to be a common defect. So much so that Ford issued a selective recall, but mine isn't included for some reason. Dealer claims they have replaced a lot of them.
My hybrid experienced loss of power on 2 occasions. 1st was at approximately 33,000 mi on Sep 6, 2014. Driving 35mph on a parkwy wrenches appeared on the dashboard display & then sudden & immediate loss of power followed. No response to full accelerator push. Motor power shut down & only electric power allowed us to limp off the road, headed uphill at max speed of 10 mph. Vehic taken to dealer who could not replicate the conditions or "get it to act up" in the week+ a half the car was there. Odometer reading shows 700 mi put on presumably in effort to make diagnosis. Their suggestion was to pick up the vehicle since no diagnosis could be made,despite our protest that the car was unsafe to drive. Called Ford cust. Relationship ctr 800# on sep15 to seek assistance. Case was opened but no action taken. They concurred with dealer that no repairs were to be made without diagnosis. Again,we voiced concern that the car was unsafe. Dealer suspectd throttle body issue but without diagnosis insist that repairs would be at our cost $400-$500. 2nd occurrence was oct 2 2014. While driving in traffic experienced immed & sudden loss of power,no response to acceleration attempts,electric powered limp off uphill road at max speed of 10 mph. Was advised by dealer not to attempt starting the car once it died in effort to maintain error report in systm. We adhered to this advice and had vehicle towed to dealer a 2nd time without starting it. Dealer was at the ready with the phrase "throttle body" and asked if we had received any letters in regards to such. Vehicle was diagnosed as having carbon buildup that caused throttle body to short out. Repairs made at our expense $709. Numerous complaints are documented on the NHTSA website of throttle body issues! hybrid owners have reported as well. Ownrs who have had to pay for repairs of defective parts out of their own pocket deserve compensation by Ford.
While driving down the highway at 45 mph the cars beside us began honking and flashing lights at us. We began to slow for a traffic light and smoke began to pour our from underneath the car. The engine warning light came on and we pulled left into the turn lane to stop. We then turned on the flashers and turned off the car and exited to the median. We called 911 and luckily, there was an accident going the other direction with fire and police arriving at that accident. Upon seeing our situation, the orange city, FL fire marshall came across the street to help us and sent the fire truck to us. They popped the hood and trunk and tried to put out the fire. After a few minutes of trying to put out the fire, they pulled the hybrid battery line. The incident # is [xxx]. Our car was towed off and totaled by usaa. They have the car. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The wrench light came on and after taking it in to the dealer I was advised that it was the throttle body and motor assembly. The dealer advised that if I didn't replace the part the engine could stop at some unknown time in the future. He also advised that Ford had a lot of problems with this part and that a recall had been done for this part for other Ford vehicles but not yet for the Ford fusion. He advised to keep the bill just in case there was a future recall. When the dealer is telling you that multiple problems are coming from this specific part I think there should probably be an investigation of this matter.
I was driving at about 65 mph and the wrench light came on and the car would not accelerate at all if I slowed down. When I slowed down to take a turn the car would still not accelerate. I took it to a Ford dealership which I have an extended warranty on and they indicate it is not included since the part is considered an emissions control part.
My car warranty expired in late December 2013. In January I had an instance involving engine lights (wrenches on dash) illuminated as I was driving in the 54-60 mph range. Power was reduced and the vehicle slowed down but could still move at about 30-35 mph. After turning off the car it later resumed normal operation with the exception that I noticed lower mpg. When I first got the car 41 mpg was the best I could get while driving to maximize mpg. Through the years mpg went down to 37, stabilized, and then in recent months 35, then 30, etc. I had to pay $460 to my local Ford dealer to replace the throttle body and to reprogram the computer. In light of all the problems experienced by Ford vehicles with these throttle bodies, I believe Ford should pay for this repair, especially since the bumper to bumper warranty coverage "timed out" (I. E. Before the 36,000 mileage was exceeded) in late December 2013. I had a similar experience with vw around 2002 when a heater core in a passat (note I live in florida) went bad a few thousand miles after the bumper to bumper warranty expired. Vw showed goodwill and paid the cost of the repair. Ford should do the same.
Monday, Jan. 27 - power suddenly gave out when accelerating on freeway. Service wrench had been on earlier that day but had gone off. Dixon Ford told us it was ok to drive. I was in left lane and had to cross 5 lanes to get to median. Took it in to walnut creek Ford and they "re-flashed it", saying no concern was present at the time. They gave the dangerous car back to us fri, Jan 31st 130 miles driven in 2nd lane (one from carpool lane) at 65 mph accel lightly suddenly, car¿s gas gave out, like before the road curved to right. Try to steer car right to follow lane as car decel noticed that steering not responding, even to strongest inputs (almost like locked, like car was off) tried to hit brakes, but pedal sank to floor no response regardless of pressure. Kept pressure but car did not slow began to drift passenger grabbed wheel also and tried to pull right. Gradually started to go right, but with extreme force applied. After force, wheel at most 5 degrees turn emergency brake to slow (not stop) steering corrections could not sufficiently turn car so car slammed into concrete median at 50 mph tightened emergency brake and continued to pull on the wheel slid along median as car screeched car finally stopped on the left side of freeway gear selector locked in drive turned off the engine while the selector was still in park. Responding chp officer k. Alleman asked us to drive car to the other side of the freeway could not start car. Turned key 3 times but car refused to respond. Getting very hot in the car, just like mon, prob 95⺠-100⺠ambient temp again when ext. Temp. 58⺠finally able to select neutral and release parking brake. Car did not start pax&I had to pull hard to get wheel to turn at all incident report #[xxx] officer confirmed brakes, steering, and power were all gone. Details in rept. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle suddenly lost power and was unresponsive. Dashboard indicated "double wrench" warning. Upon coasting to the side of the road, vehicle was able to be reactivated and drove normally from this point.
I was traveling approximately 55 mph under normal driving conditions when the car lost power and I was able to drift to side of road. Wrench light came on. I waited a few minutes and restarted the car. It idled rough at first but I was able to continue the drive home without incident. I researched this problem on the internet and discovered that Ford fusions of my year and mileage were experiencing this issue. The first recommended coarse of action was to use a throttle body cleaner. I did this and the car seemed to operate fine under conditions 25 mph. I set off to work on the 6th and the car shut off on me six times before I could make it twenty miles and get back to the house. This is an obvious manufacturers defect and needs to be handled appropriately.
Driving on two lane road at night made left turn and lost throttle control of car. Car would drive 20 mph until I could get off road about one mile. Light came on dashboard to pull of safely. I stopped turned the car to off and restarted, it drove perfectly to dealer about 20 miles. Diagnosed as bad throttle body. This could be a catastrophic problem if happens on inside lane of interstate at highway speeds.
Car performing normally then wrench symbol comes on dash and car accelerator would not respond. Limped car over to Ford dealer on the hybrid battery. Dealer who did not have staff enough too look at it for 2 days. Towed over to dealer near me . Heard today it is a bad throttle body and associated electronics and going to cost $600-$700 to replace. Looking a the internet it sure seems a lot of owners are having the same issue. There is actually a video now on u-tube on how to replace yourself there are so many of these throttle body's failing.
While driving in moderate afternoon traffic, without warning the accelerator pedal became unresponsive. A warning chime sounded and a "stop safely now" message appeared on the right side of the instrument cluster; the vehicle effectively stalled. After pulling onto the shoulder, the vehicle was completely turned off and restarted. The trip continued without incident. Since then the vehicle has randomly stalled, without warning six additional times in various locations at various speeds. The vehicle did not restart after the last stall and had to be towed in for service. It has been in for repairs related to this issue on three occasions over the course of 4 months for a total of 29 days. On one occasion, while in for service, the dealer informed the owner that the vehicle also stalled while being road tested and had to be towed back. The dealer has updated various software modules and replaced a gateway module, high voltage cable and battery controller. The vehicle is currently less than 11 months old with 6850 miles. This has been a serious and persistent safety issue. Ford has declined a requested vehicle exchange. As a result, this potentially unsafe car is currently back on the road with an owner that no longer has any confidence in it and friends and family that recoil at the thought of being driven in it.
Sudden loss of power while driving. Vehicle stalled as I was about to get on the on-ramp to the interstate highway. Was not able to accelerate or maintain speeds faster than 35 mph. Vehicle was taken to repair shop and the problem was diagnosed as a faulty throttle body.
The car stalls at varied speeds which is a huge safety issue. I owned a 2010 Ford fusion previously with my company fleet vehicle program, and had the same problem. I brought the car to the dealership and it was fixed without question. At that time I was unaware of this being part of a bigger problem. In the fall of 2011, I purchased a different 2010 Ford fusion from our fleet as it was being turned in, and this is the vehicle that I am discussing in this forum. It only has 30000 miles on it, but is 6 months out of the 36 month bumper to bumper warranty. The car stalled once, a month ago, and the problem seemed to rectify itself. Then yesterday, 6/19/2013, it stalled 6 times. My 17 year old daughter drives the car and was stuck in the middle of a very busy intersection. For almost one minute, the car would not restart, but finally did, and she was able to get out of the intersection. As I read the forums, it is obvious to me that this is a nationwide problem, looking back, I've had 2 cars with the identical problem. The service men at the dealership know that the problem is specific to the throttlebody, which is defective, and there is over a week backlog on the parts as more and more cars are having the same issue. This is a dangerous problem, to lose power to a vehicle in motion and Ford is aware of this issue, yet they are taking no steps in addressing the issue. It is going to cost me $600 to have the part replaced, as it is outside the 3 year warrant, yet Ford knows that this was a model wide issue with a defective car part. I am disappointed and angry that a glaring problem such as this is not being addressed due to Ford attempting to let the problem hopefully just fade away and not be taken to task over this issue. I pray that the NHTSA will step in, right a wrong, and in the process prevent a tragic accident before it becomes a reality.
| Problem Category | Number of Problems |
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| Other Fuel System problems | |
| Other Fuel System Tank Assembly problems |