14 problems related to side/window air bag have been reported for the 2012 Ford Mustang. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Ford Mustang based on all problems reported for the 2012 Mustang.
I had the drivers side airbag replaced but they did not do the passenger side airbag at the same time so now its a major inconvenience to go back into the dealer for another round of waiting. They said they would come to my home (as recall notice number three and four spelled out) to perform this service but they did not show up as set up in advance. The dealer is golden circle Ford in jackson TN (731-554-7142) and the service rep is melinda. Since the dealerships are not serious about performing this recall I guess like millions of other owners I will not try to get this done. The dealerships are not taking this recall seriously and Ford is not pushing them to perform this service in a timely manner. I think you are going to have to start put growing fines in place to get their attention.
Takata airbag, I am trying to get a repair of the passenger side airbag. Called the local Ford dealer 3 mos ago to have the parts ordered but they seem to be dragging their feet. I don't know what else I can do to get this repaired I got my letter stating that the parts were available thru Ford but haven't had any luck. Would like to drive the car someday?.
Tl-the contact owns a 2012 Ford Mustang, the contacctg had received a recall notice from Ford motors in February of 2018 ,and the contact called Ford customer service twice and was advised that parts were not available to complete NHTSA recall number 17v024000 passenger side airbag, exceeded a reasonable amount of time for repair. The contact took the vehicle to langlade Ford 2530 neva rd, antigo, WI 54409 : (715) 627-2200, where the contact was advised that parts were not available and that no date could be given for when the recall would be completed. The manufacturer was contacted and made aware of the situation. No failure had been experienced with the vehicle. Cb.
I have been waiting almost two years it seems for parts to become available to replace my passenger side airbag. There has been barely any news about this subject and many of us are starting to lose hope that they are even really concerned about getting these things replaced. I am unable to even have my girlfriend in the car anymore because she feels unsafe. I'm unable to sell the car because people feel unsafe. And I'm unable to trade the car in because the recall is giving the dealerships reason to low-ball me. I live in florida where it is very humid which is what supposedly causing these things to deteriorate, and yet I've gotten no news for months about when my replacement will be ready. I not only think that the automotive companies should start taking more action in getting this worked out but I think that people who are in my situation should receive compensation. Why should we have to drive around in cars with hand grenades in the dashboard?.
Takata recall, I keep being told the remedy for the passenger side air bag is not available. Will it ever become available before takata goes bankrupt?.
Received a second recall on the passenger air bags for the Mustang in March 2017. Called the 800 number and was told that the parts were not available and we would receive a letter when they were. Here we are in December 2017 and still no letter and no fix for the passenger air bag. The driver side air bags were replaced on 8/5/16.
Takata recall: received recall mar2016. Contacted Ford dealer regarding fix. I asked him 1. Is the car safe to drive. His answer was the NHTSA said it was cleared to drive. 2. Is it ok to have a passenger in the affected seat. Same answer as in #1. 3. When will the part become available? no clue. He actually said it could be years since takata was bankrupt and they were looking for other manufacturers to make the part. The NHTSA website states recalls are issued when equipment creates an unreasonable safety risk or fails to meet minimum safety standards. Since the Ford dealer stated that the NHTSA cleared vehicles under this recall as 'safe to drive', could I get it in writing that my vehicle is safe to drive? I also live in florida where the 50% increase in probability exists due to temp and humidity. Also, could you please explain why only the passenger side airbag is subject to exploding and not the drivers side.
Takata recall. I am unable to get a replacement passenger side airbag and the dealership is telling me there is no remedy available. I have received bankruptcy notice regarding this and do not feel that I should have to pay to get this fixed, if parts are finally available. Please advise on the direction I should go to make my car safe again.
2012 Ford Mustang. Consumer writes in regards to dealership/ manufacturer/NHTSA failure to take responsibility for the repairs of driver side airbag recall notice in a timely manner. The consumer was informed the parts were not available.
Takata recall, I have called Ford about the passenger side airbag many times and have had no reasonable reply to the question when will it be done I am constantly concerned for my front seat passenger safety I think Ford would know at least a time frame for this repair but I always get we don't know.
I received a letter from Ford motor company dated July 2015, almost 8 months ago informing me of safety recall notice 15s21. This is a very serious recall that details the possibility of a abnormally deploying driver side airbag which can cause serious injuries or death. I just spoke to Ford (it is 23 February 2016 at the time of this writing) and they indicated that they still do not have the parts necessary to repair this very serious defect in the drivers side airbag. There response was that they were still working with the supplier for the parts. That is extremely unacceptable, given the extremely dangerous nature of this malfunction. I request that NHTSA contact Ford and pressure them to accelerate their efforts in acquiring the necessary parts to repair this issue. Nhtsa should fine Ford for their inaction in this matter. It could be a matter of life or death.
"takata recall", drivers airbag took forever to be replaced. Next we receive recall for passenger side airbag replacement. Contacted several Ford dealers for information on when replacement parts would be available. None of the local Ford dealers have a clue when replacement is coming, yet they keep building new Fords everyday with all types of airbags installed. Why can't there be a fix for the 2012 Ford Mustang gt passenger side airbag? now takata has filed for bankruptcy. Dates entered are not exact, but I do have documentation requesting recall action on my vehicle. Where do I turn to next.
Vehicle turned right from a stop, onto a texas state hiway. Shifting manually from first gear to second gear, the vehicle went out of control (apparently due to loss of traction because there was a coating of fine sand on the tires). The vehicle crossed 3 lanes of traffic, and in doing so, went into a roll-over, reports stating the vehicle rolled 4 times, and striking a utility poll that stopped the roll. The utility poll was struck on the passenger side, by the windshield pillar, causing terrific damage and cave in. The utility poll was broken, almost snapped in half (the utility pole was replaced). While there was no passenger other than the driver, the only airbag in the car that deployed was the driver side curtain. The severity of the crash would indicate that all of the airbags should have deployed, to shield the driver and potential passengers. Driver also went into the windshield, the steering wheel bag not deploying. Potential back seat riders should be protected in such a devastating crash as well. Photo evidence would indicate all bags should have deployed. The driver had not disengaged passenger bags (driver/owner doesn't even know how to disengage passenger bags). On one occassion a few weeks before the crash, an info light message came on for a few seconds while operating the car, stating the passenger side airbags were off. I couldn't figure out why. I had not turned them off. I stopped the car and turned off the engine. After restarting the car the message had disappeared. Major damage to the degree my car was destroyed should deploy all airbags.
2012 Mustang is a rental vehicle from avis/budget group that I have been assigned to repair. It was rented out and returned with all 4 airbags deployed. Customer seemed truthful. Stated they blew out while at full throttle. Doesnt remember seeing anything in his path. Felt a simultainious jolt as all 4 bags deployed. Inspection by the mike brown Ford in granbury, TX found no damage beyond a plastic chin spoiler was torn, but is considered normal wear and tear. Only previous repair was a scratch that avis had repaired on the front bumper in may 2011. We have a full report and pictures of the damage at that time. This was minor damage that accured while the vehicle was stationary. The original bumper cover was repainted and no other work was performed. No turned bolts on the entire vehicle. The pcm was sent to Ford in dear born mi. Was found to have crash data in it, but nothing servere enough to blow airbags in my opinion, especially side airbags. Explanation was "there was certain parameters that were met". Ford refuses to correct this problem stating the crash data was enough to cause deployment. My complaint how can they build a vehicle that the airbags can deploy correctly without an impact to the body or undercarriage. Entire car is in damage free condition aside from these airbags being deployed. The even greater complaint is that the side airbags are blown. But, even still - all 4 bags blown out on a car without a scratch on the body, undercarriage, or a single turned bolt? Ford refuses to repair this vehicle.