Cruise Control problems of the 2002 Ford Ranger

Tl- the contact owns a 2002 Ford Ranger. The contact stated that there was a progressing failure in which the cruise control switch failed to work and the light on the function button failed to illuminate. The vehicle was to be taken to a dealer to be diagnosed. The contact was not notified of the manufacturers recall number 101309 to address the failure. The manufacturer was notified of the failure. The approximate failure mileage was 100,000. Dyd.

The contact owns a 2002 Ford Ranger. The contact stated that the vehicle was taken to dealer for repairs under NHTSA campaign id number: 07v336000 (vehicle speed control) but the dealer failed to disconnect the system. The contact mentioned that while driving 55 mph the cruise control caught on fire. The vehicle was taken to the dealer who stated that the sun cause the vehicle to over heat and the cruise control to get holes on it. The manufacturer was made aware of the failure who did not offer any assistance. The VIN was not available. The vehicle was not repaired. The failure and current mileage was 49,013.

The contact owns a 2002 Ford Ranger. The contact stated that Ford motor company is taking too long to repair the vehicle speed control for NHTSA campaign id number 07v336000. He stated that he paid to use the cruise control feature on his vehicle and should not have to wait until next year to have it repaired. There had been no failure to date. The current mileage was 35,000.

My 2002 Ford Ranger was part of a recall pertaining to the cruise control starting fires. I received my notice and took it to a dealer in early October 2007. All they did was disconnect it. They said that I would receive another notice in a few months when a replacement part arrived. As of January 5, 2007, this has not occured. I contacted Ford and they just gave me some canned response about a back order and parts not being available for several more months. Since they disconnected the unit, my abs light comes on. The disconnection occurred from the brake's master cylinder. All they did was put a piece of electrical tape over the female end of the disconnected point. It was coming off as they put it on. My concern is that a manufacturer can "recall" a product only to disconnect it, and in doing so leave the consumer without a feature they paid for, and more importantly, with a "mickey mouse" manner of doing so that may be causing other problems. I worked for a lighting manufacturer. We have had cpsc recalls. However, I never recalled our recalls just being the unplugging of a fixture with an open promise to correct the consumer problem in the future. How does Ford get away with this?.

The contact owns a 2002 Ford Ranger. In September of 2007, the contact's neighbor informed him that his vehicle was on fire. A police report was filed. The contact called Ford to have his vehicle towed to the dealer. He received a recall letter a few days before the fire; however, the recall number was unavailable. The current and failure mileages were 43,000.

Ford motor CO. Issued recall 05s28 in August 2007. I took my 2002 Ranger in on 01 sept and was told parts were not available. Check back in late Nov. This is a recall problem with the cruise control, and the dealer disconnected it, stating that it was a fire hazard. I took the Ranger in on 08 Dec and again was told parts were not available and that the dealer had no information as to when Ford would send the parts out, except that it would be some time after the new year. In the meantime, I am without use of the cruise control, which is of great benefit to me when traveling. In my opinion, 4+ months is far too long to have to wait for Ford to correct a problem of this sort, especially since even the dealer has no idea when parts will be available from Ford. This recall inaction has all the appearances of deliberate neglect.

The contact owns a 2002 Ford Ranger. The contact received a Ford recall notice for the vehicle speed control switch and immediately scheduled a repair appointment. The dealer informed her that the parts would be available in October of 2007. When she called back, the dealer stated that the parts would not be available until February of 2008. She has not yet had her speed control switch deactivated. The contact filed a formal complaint with the manufacturer. There had been no failure to date. The recall number, VIN, and engine size were unknown. The current mileage was 50,000.

Received a recall for my vehicle may 07 as of today I was told by Ford that it will not be fixed till late June 2008 or later. So I am driving a truck that I am paying for that has no cruise control and when this disconnected my cruise control without telling me till after the fact, it also disconnected my abs system. So now I have no anti lock brakes -hardly any brakes and no cruise control. This is totally unacceptable. Why did they disconnect the system, knowingly without telling the consumer they did not have the part in stock. So I am driving a unsafe vehicle in my option.