Front Suspension Coil Spring problems of the 1999 Ford Taurus - part 2

I was notified by mail by Ford motor company in August of 2004 of a recall of my 1999 Taurus regarding the coil springs. The recall # is 04s17/04m04. The notice stated that in certain high corrosion areas the front springs could fracture and rupture the tire. It was anticipated that in December 2004, kits would be available to the Ford dealers to install over the springs to prevent tire rupture. On Tuesday Dec. 21, 2004, I brought in the car to the dealer for routine service (90,000 miles). I asked about the kit and was told that none were available at this time. The service advisor stated that I would be notified when they are in, but I should be ok. After the car was serviced, I brought the car home on Wednesday, Dec. 22, 2004. It then stayed in the garage at home until Tuesday morning Dec. 28,2004. At that time, I started the car to go to work. When I put the car in reverse, there was a loud bang, and the car tilted to the driver's side. I got out and found that the tire had "popped". I had aaa come to fix the tire. They found that the spring had fractured and punctured the tire. Ford took care of everything that was damanged (replaced both front end parts and the tire) promptly. My concern with the recall is that others may not not be as fortunate as I to have the spring break and the tire ruputure in the garage. Had this happened at freeway speeds, the outcome may have been tragic. I believe Ford needs fix these vehicles ASAP in order to prevent what could be tragic situations.

Nhtsa recall 04v332000 on the front coil springs. The dealer refused to do the recall. The mechanic informed the consumer that the springs have to be fractured first, before it can be inspected or replaced.

Consumer received a recall 04v332000 concerning front coil springs. No parts available were available. Service manager darryl.

Consumer received a recall from manufacturer. Recall # 04s17-04mo4 involving the front coil springs. She took her vehicle to get serviced but was told that they did not have parts available. They would order them but it would take about a month. It has been a month and the dealer still has not received parts.

Consumer received NHTSA recall 04v332000. Consumer took the vehicle to dealer for the front safety shield, as stated in the recall that the shield would be replaced as well as the warranty extended. Dealer refused to place the shield onto the vehicle.

Consumer received NHTSA recall 04v332000/manufacturer's recall 04s17 back in August. Had contacted dealership, and was informed parts be available in December. Checked with dealership, today, and parts were still not available.

Trecall campaign 04v332000 concerning coil springs. The coil spring broke in three places. It blew the tire out. There were several parts on the vehicle that had to be replaced.

Received recall notice for defective front coil spring. Replaced both front coil springs. Campaign id number : 04v332000 the consumer was told her front coil springs are not cracked and are working normally. Ford motor company's position is to install protective spring shields which were not available until Dec 2004 on the consumers vehicle and extend the warranty of the front coil springs. The consumer was told that her vehicle does not meet the criteria to replace the springs under this recall.

While backing, right spring broke. Recall received, dealership fix one and refused to fix other spring. Campaign id number : 04v332000.

The parts to perform the front coil spring recall 04v332000 repairs was not going to be available within a reasonable time frame. Parts were scheduled to arrive in December 2004. Currently, the part were due to arrive between June - July 2005. Also, consumer felt that the remedy was not adequate enough for the problem.

The way that the dealership is inspecting the front coil springs is recall 04v332000, not adequate enough to detect a problem with the coil springs. They are only test driving the vehicle. Also the re enforcement shield will not be available until December 2004.

The reinforcement shield to perform front coil spring recall 04v332000 repairs will not be available within a reasonable time frame.

Consumer received recall 04v332000 concerning front coil spring. No parts were available. Downs Ford 732-349-2240.

Recall 04v332000 concerning front coil springs: consumer is unable to get this recall honored because no parts are available since the beginning of September 2004. Manufacturer was notified.

Nhtsa recall 04v332000 on the front coil spring. No parts were available.

Recall 04v332000 concerning front coil spring. While the vehicle was being repaired for a transmission problem mechanic determined that both front springs broke and caused damages to both front wheel bearings failed. Ford dealer was contacted. Dealer informed consumer that they would repair the springs, but not the front wheel bearings. Consumer was concerned about the damages.

Nhtsa recall 04v332000 on the front coil springs. No parts were available.

Nhtsa campaign 04v332000/front coil springs. Owner received notification for this recall in August, 2004. Owner has contacted the dealership as well as the manufacturer and no one is able to give the owner any definite information in regards to the eta of the parts needed to repair the recall.

Nhtsa recall 04v332000 concerning front coil springs. No parts were available.

Spring guard recall. Campaign id number : 04v332000 the consumer stated that he experienced an unbalanced ride and he believed his vehicle should be apart of the recall.

A recall for the front coil springs was issued. When the consumer called dealer to set up an appointment dealer informed the consumer that they could not look at the vehicle until the coil springs failed.

No parts were available for recall 04v332000 concerning coil springs. Hallman champion Ford, 814-878-2500. Recall campaign; the consumer stated that her coil springs are bad and making noises. Dealer putting the consumer off.

No parts for recall #04s17 front coil springs. South gate 734-282-3636. Please provide more information.

Consumer received a recall notice for Ford, Taurus 1999, and went to the dealer. Was told that the parts will not be available until December, 2004. Consumer believed this was dangerous, especially if there was a chance of a fatality.

No parts were available for recall 04s17 concerning coil spring. Dick james, Ford, 708-339-9100. Recall campaign; NHTSA campaign id number : 04v332000. Component: suspension:front:springs:coil springs.

Dealership was unable to perform the front coil spring recall 04v332000 repairs because the parts weren't available. The parts weren't going to be available to dealership for approximately a month to two months.

Recall 04v332000, the protective spring shields to perform the front coil springs recall repairs was not available for 2 months, and the manufacturer didn't know when it will become available.

Recall 04v332000 concerning front coil springs. However, when consumer received the recall notice it was indicated that the parts will not be available until December, 2004. Consumer was afraid to drive the vehicle.

Consumer received NHTSA a recall 04v332000 concerning front coil spring. Dealership still does not have the part to conduct repairs until December or January. Ford indicated to consumer nothing we can do, wait until December.

Ford motor CO. Has issued letters with reference to possible front coil spring fracture / replacement for 1999 to 2001 Taurus and sable vehicles. Ford motor CO. Recording stated that the possibility of coil failure could impact the tire, thus causing a possible crash (their wording). Ford motor CO. Will replace said coil spring(s) only upon failure. They have no formal pre-failure inspection. The dealerships will inspect your vehicle however, for a fee. Can Ford be held liable in the case of a crash directly related to this item failure and/or responsible for vehicle damages caused by item failure without a crash occurring?.

Nhtsa recall campaign 04v332000 concerning front coil springs. It has been over eight months and the manufacture does not have the parts available.

Request for refund for repairs performed to 1999 Ford Taurus. (recall #04v332000).

Recall 04v332000 for the coil spring was issued. Consumer stated that dealer did not have the part, and has been waiting since August of 2004. Ford told consumer part to correct problem will not be available until August 2005.

Consumer received recall campaign 04v332000 concerning front coil springs. Consumer was waiting for recall repairs since August 2004. Dealer stated parts were not available.

Since August of 2004, the dealer has not had parts for recall #04332000 regarding the front coil springs.