Back Over Prevention Problems of Ford Taurus - part 2

The contact owns a 2018 Ford Taurus. The contact stated that while reversing, the back-over prevention camera malfunctioned, causing a rear visibility hazard for the driver. The contact stated that the failure was intermittent. During the failure, there was a solid blue or black screen displayed, without an image displayed. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000.

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The contact owns a 2014 Ford Taurus. The contact stated that while reversing, the rearview camera image was blank or distorted. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related to the failure to NHTSA action number: rq21002 (back over prevention). The failure mileage was approximately 110,000. The VIN was not available.

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The contact owns a 2016 Ford Taurus. The contact received notifications of NHTSA campaign numbers: 25v611000 (structure) and 25v695000 (back over prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that when the vehicle was shifted into reverse(r), the back over prevention screen turned off. The vehicle was taken to a dealer, and it was confirmed that the parts for the recall repairs were not yet available. The vehicle was not repaired. Additionally, the contact stated that after visiting the car wash on several occasions, and the vehicle was parked, the contact became aware that the passenger’s and driver’s door trims had detached. The vehicle was taken to a dealer, but no assistance was provided. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

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The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a white screen while the vehicle was in reverse(r). In addition, the rearview camera image would occasionally freeze. The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was inverted, black, or distorted while the vehicle was in reverse(r). The vehicle was taken to the dealer, where it was confirmed that the rearview camera had failed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was approximately 110,000.

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The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rear-view camera displayed a blank screen. The message camera unavailable was displayed. A dealer was contacted. The vehicle was taken to an independent mechanic and the contact was informed to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed and determined that the rear-view camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 25v442000 (back over prevention); however, the VIN was not included in the recall. The manufacturer was not notified of the failure and opened a case. The failure mileage was 97,125.

The contact owns a 2015 Ford Taurus. The contact stated that on several occasions while in reverse, the image on the screen was flipped upside down and the back over prevention system occasionally failed to function as needed. The contact stated that the message “contact dealer” was displayed on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2013 Ford Taurus. The contact stated that while shifted into reverse(r), the back over prevention camera image was upside down. The contact stated that the message to contact a dealer was displayed. The contact stated that the failure was intermittent however, recently the camera failed and there was no image displayed. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 99,000.

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The contact owns a 2019 Ford Taurus. The contact stated that on several occasions while in reverse(r), the back over prevention screen was black. Additionally, the blind spot warning indicators on both mirrors became inoperable. The vehicle was taken to a dealer where it was diagnosed and determined that the rear camera needed to be replaced. The vehicle was repaired but the failure reoccurred approximately a year later. The vehicle was taken to a dealer where it was determined that the system needed to be updated. The system was updated but the failure reoccurred 2-3 days later. The manufacturer was not notified of the failure. The failure mileage was approximately 45,866.

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The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a distorted image or a black screen intermittently while in reverse(r). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "rear-view camera not available" was displayed. The local dealer was contacted and confirmed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 92,000.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was intermittently inoperable. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Taurus. The contact stated that while reversing, the rearview camera image was upside down and distorted. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the part had been discontinued. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 45,000.

The contact owns a 2016 Ford Taurus. The contact stated that the passenger's side door exterior b-pillar trim was detaching. Additionally, while in reverse(r), the rearview camera displayed a blue image or the message "camera unavailable" was displayed on the screen. The contact stated that the failure was intermittent. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention) and became aware that the VIN was also included in NHTSA campaign number: 25v611000 (structure); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failures. The failure mileage was approximately 130,000.

The contact owns a 2015 Ford Taurus. The contact stated that on several occasions, while in reverse, the image from the back over prevention screen was upside down. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 122,095.

The contact owns a 2015 Ford Taurus. The contact received a notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while geared in reverse, the rearview camera would not display a clear view image as intended on the center digital screen. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

The contact owns a 2017 Ford Taurus. The contact stated that the rearview camera was inoperable. There were no warning lights illuminated. The local dealer was contacted and confirmed there were no recalls on the VIN related to the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA campaign number: 25v695000 (back over prevention). The manufacturer was contacted and confirmed that there were no recalls on the VIN related to the failure. The failure mileage was approximately 75,000.

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The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera display failed to function as intended. The contact stated that the message “camera not available” was displayed. The contact failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, parts were not yet available for the recall repair. The dealer was made aware of the failure; however, the contact was informed that the parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,000.

The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displays a blank or distorted image while in reverse(r). In addition, the rear-view camera image occasionally froze. The local dealer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 49,000.

The contact owns a 2015 Ford Taurus. The contact stated the rear-view camera was pointing to the ground and was unable to visually see or use properly. The contact stated an unknown warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 27,000.

The contact's mother owns a 2016 Ford Taurus. The contact stated that while shifted to reverse(r), the back over prevention camera displayed a black image, or showed the radio screen. The contact stated that the failure was intermittent, but was a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the back-over prevention camera needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 30,000.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). Prior to receiving the recall letter, the rearview camera was displaying either an upside-down, reversed, and backward image. The rearview camera later became totally inoperable. There were no warning lights illuminated. The vehicle was taken to a local Ford dealer, who confirmed the recall status. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 50,000.

The contact owns a 2014 Ford Taurus. The contact stated that the back-up camera was inoperable. The contact stated that on several occasions the camera image displayed was upside down, distorted or showed a black screen. There were no warning lights illuminated. The vehicle was taken to the local dealer, who provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number and referred the contact to the NHTSA hotline. The failure mileage was approximately 163,000.

The contact owns a 2014 Ford Taurus. The contact stated that the back over prevention camera failed to operate as needed, with a blank image displayed on the screen while the vehicle was shifted into reverse(r). The vehicle was taken to an independent mechanic, where the contact was informed that the camera could not be repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The contact was then referred to the NHTSA hotline to file a complaint. The vehicle was not repaired. The failure mileage was unknown.