general problems of the 2000 Ford Windstar - part 1

The rear axle broke for the second time on a Ford Windstar, after already breaking prior to a recall in 2010. It appears to have broken where a clamp was attached. This caused the rear wheels to fall into, and grind against the wheel well. This happened on a side street near my house. Had it happened at highway speeds, the rear wheels could have locked up or perhaps broken free causing loss of control. The axle problem has been known to Ford, but it is concerning that this is the second one to fail. I have not yet contacted Ford or a a repair facility to evaluate. There were no warning lamps or other indication. The axle simply broke abruptly. I thought it was a tire blow out until I saw the wheels tilted in. The vehicle is older, but I maintain it well.

Tl the contact owns a 2000 Ford Windstar. The contact stated that while driving approximately 25-35 mph, the vehicle was making a squealing noise and then started to smell like burning rubber. The contact took the vehicle to cover-jones motor (403 w. 3rd st, alliance, ne 69301, (800) 344-9288) who stated that the rear axle had fractured. The vehicle was not repaired. The axle had previously been replaced under recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 176,481.

Tl- the contact owns a 2000 Ford Windstar. The contact stated that while driving 45 mph, the rear of the vehicle start to shake, an unknown warning light illuminated. The contact continue to drive to her residence and noticed the driver side rear tire was leaning. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing of the failure. The contact called Ford customer service 866-436-7332 and advised them that she received a recall noticed with manufacturer number: 15s27 (suspension) on the rear axle inspection. The manufacturer informed the contact to have the vehicle tow to a Ford dealer and provided a case number: 21985359. The approximate failure mileage was 200,000. Aw.

I started hearing a sound from the rear of the vehicle while driving especially when turning. I inspected under the rear of the vehicle and found a significant crack in the rear axle. I discovered that there is a recall for this issue with my make and model and year; however, my VIN is not included in the recall. I have parked the vehicle in the garage and am afraid to drive it.

Tl- the contact owns a 2000 Ford Windstar. The contact stated that the rear axle and frame associated with the under body of the vehicle had extensive rust, corrosion and there was a crack that had progressed from the rear axle upon the contact inspecting under the vehicle. An abnormal noise was heard. The dealer lance cunningham Ford, 4101 east clinton hwy, knoxville, TN 37912, 1-(866) 591-3943 was notified of the failure however they had not scheduled an appointment yet as the contact was checking with the manufacturer to determine the technical guidelines for a permanent fix. The vehicle was unable to be safely driven due to the failure. The manufacturer was notified of the failure. The approximate failure mileage was 158,000. Dyd.

My rear axle broke while I was driving under normal conditions on a city street. I twice got the previous recall work done on the axle (the "bracket fix" and the subsequent inspection of the "fix"). I was told my the dealer that the axle looked good and I didn't need to replace the axle for the discounted $300 price. I don't understand how the NHTSA allowed Ford to charge money for an actual fix and only offer a stop gap fix that would eventually fail anyway as a solution. In my attached picture, you can see where the axle failed under the recall repair bracket. Fortunately, I was on a city street and able to quickly get my van into a parking place. If this had happened at highway speeds, the result could have been much worse. I am writing mainly to implore your agency to never again allow a piecemeal recall like this again. I was under the impression my axle was fixed by the previous recall.

Went to "credit karma" and was informed that my vehicle was the subject of a Ford NHTSA recall. Ford failed to notify me of recall on my vehicle. Recall id # 233939 dated 10/21/2015. Please help resolve this as I don't want to be driving an unsafe vehicle.

Broken rear axle.

Rear axle of vehicle broke while driving. Rear axle had been 'patched' with reinforcement brackets under Ford safety recall 10s13 and inspected under Ford safety recall 15s27, but axle still broke. First symptoms were poor steering response (like tire pressure is low) at highway and city speeds, and then tire burning smell as the tire canted/tilted and rubbed against body. Reinforcement brackets prevented sudden separation of the axle, but still resulted in un-drivable vehicle. Ford indicates failure is not covered by recall warranty. Pictures attached.

The contact owns a 2000 Ford winstar. The contact stated that the vehicle was taken to town and country Ford in louisville, kentucky for NHTSA campaign number: 10v385000 (suspension). The mechanic noticed severe rust on the axle area of the rear suspension. The mechanic stated that this was a common occurrence and the CO-pay recall was not performed because it expired in October of 2016. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 137,116.

I watched last night as my wife and kids were coming home on the parkway, the rear axel snapped in. Two and both tires just dangeling basically,we had a blow out also managed to get the2000 Ford Windstar lx off of the main road where I had to call several to companies and no one with a wrecker was able to help, so I called a toe company with a roll back, to get our van home then I found out abt the complaint hotline and the recalls after my wife and kids could have been killed, the vehicle was going straight,and the speedlimet wich was 45 mph, when the axel just snapped in two pieces, and out of control she managed to slow down, my kids are 1 and 2, we want reinbursement for the van and the tow bill as this is a manufacturer defect.

The contact owns a 2000 Ford Windstar. While the vehicle was being repaired per NHTSA campaign number: 15v608000 (suspension), the dealer informed the contact that the rear axle was fractured and rusted through. The failure was caused by water seeping into the rear axle. The rear axle needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 158,000.

The contact owns a 2000 Ford Windstar. While driving 30 mph, the contact heard an abnormal noise coming from the rear driver side wheel. Upon inspection, the contact discovered that the axle had fractured. Prior to the failure, the rear driver side axle was repaired, but the failure recurred. The vehicle was not taken to a dealer or repaired. The manufacturer was made aware of the failure. The failure mileage was 190,000.

There was a recall on the rear axle, Ford made it so that they didn't have to pay for it by putting it under the extended warranty program. This caused a hardship for me and I was unable to have it fixed. Now the rear axle broke while I was driving.

The contact owns a 2000 Ford Windstar. The contact stated that the frame was rusted and the sliding doors failed to secure. In addition, the fuel tank mounting brackets were rusted. The contact stated that the dealer refused to inspect the vehicle on three separate occasions. The vehicle was not diagnosed or repaired. The contact received NHTSA campaign number: 15v608000 (suspension). The manufacturer was not notified of the failure. The failure mileage was 150,000.

We purchased this car in October 2015 and shortly thereafter had to replace the rear axle. It happened again within the last 60 days while my teenage son was driving. Our mechanic told us of the recall and we have contacted Ford and they have offered no assistance even though there are 16 other recalls on this specific year and model. Ford originally told us that someone was going to come and look at the car within 48 hours. When almost a week passed and we heard nothing, I again contacted them and was told that the recall was not in force. I was under the impression that once a recall is issued it is for the life of the car. I also feel that there should be something in place to make consumers of used car buyers more aware of the specific recalls and the potential hazards that may arise.

The contact owns a 2000 Ford Windstar. The contact received notification of a structure recall for the frame. The vehicle was taken to the dealer numerous times and the contact was informed that they would only inspect the frame. The dealer refused to replace the parts in compliance with the recall notification. The dealer stated that due to the condition of the vehicle, the frame and rear axle needed to be replaced. The manufacturer was notified of the failure and refused to provide a solution. The VIN, NHTSA campaign number, and failure mileage were not available.

2000 Ford Windstar. Consumer writes in regards to axle broke in two pieces, while driving.

Took my van to Ford because a radiator hose came off, $350 for part of a hose clamp. While there had the 3rd rear axle safety recall inspection, I don't think they did it, told me my van was a 16 year old junker not worth fixing. Replacement of non-structural steel rear axle was again offered for $300. I want the axle I paid for when I bought the van new, structural steel that meets safety and legal requirements, installed at no additional cost. How is it legal to allow these unsafe axles? your site info is incorrect on this, the "safety brackets" do not keep the defective axles from breaking, they are to keep the wheels, when the axle does crack, from cantering out and jamming in the wheel wells, causing absolute total loss of vehicle control. Not acceptable. Replace axle. A number of recalls listed here were not sent or performed. In addition, after the first axle recall 6-8 years ago, I tried to trade the Ford credit purchased vehicle in on a new 40k Ford SUV, they offered me half of bluebook value, indicating Ford's knowledge of the vehicles defects, and poor value. This recall, dealer told me my 16 year old van was junk and not worth fixing, charged $350 for part of a radiator hose clamp, got wrong part and stuck me with 4 extra days car rental at $250. After arguing with bredemann Ford for 3 hours in 3 offices, they handed me a stack of invoices and pointed me to my van with the keys in and engine running. Manager called the next day and accused me of theft, threatening police action. I paid him by phone an called my attorney. I will sue these creeps.

Vehicle were defective. The contact also stated that there was a recall on the vehicle in 2010 for the same problem and the vehicle was repaired. However, the contact received another notice in 2016 stating that the first recall may have been done improperly. Although defective brackets were initially placed on her vehicle, Ford wants her to pay to have them replaced. The brackets are holding the real axle and if the brackets were to fail due to rust and corrosion that have already begun to accumulate, the real axle could break and the vehicle handling could be affected; possibly resulting in a crash. Sh.

Rear axle corroding and cracked. I live in kansas but work in missouri. Vehicle has same problem as identical vehicles recalled in missouri and rust belt states. Rear axle has rust and is starting to crack. Recall needs extended to kansas NHTSA campaign number 10v385000 extends to missouri but not kansas. Most of my driving in missouri where I work. However vehicle purchased in KS near mo border (kansas city area).

The contact owns a 2000 Ford Windstar. While driving various speeds, a popping noise emitted from the rear of the vehicle. Upon inspection, the contact discovered that the rear cross axle beam was fractured. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.

Tl-the contact owns a 2000 Ford Windstar. The contact stated that while driving at approximately 65mph, the rear end of the vehicle was hanging. The vehicle was towed to a dealer where it was diagnosed that the rear axle fractured and needed to be replaced. The vehicle was serviced under NHTSA campaign number: 15v608000 (suspension) however, the contact was charged for the repair. The manufacturer was notified of the failure. The approximate failure mileage was 65,500. Ak.

The contact owns a 2000 Ford Windstar. The contact stated while taking the vehicle to get service under NHTSA campaign number: 15v608000 (suspension), the dealer wanted to charge the contact to get the rear axle replaced. The contact mentioned the dealer stated the brackets were properly installed however, the rear axle was cracked. The contact was unaware if the vehicle was included in NHTSA campaign number: 10v385000(suspension), 12v193000 (power train) and 12v195000 (suspension) due to the rear axle cracking. The manufacturer was not notified of the failure. The failure mileage was unknown.

My van has cracked rear and front axles and a broken sub frame. I was told by service manager steve gochenour ( when I dropped off the van) at the shawnee mission Ford dealership in kansas, that these repairs, as well as any damaged caused by these defaults are fully covered under a Ford recall, and would cost me nothing. They then called me a week later and said I had to pay them $300 for the rear axle. I would like your assistance in getting my $300 refunded from Ford.

Tl- the contact owns a 2000 Ford Windstar. The contact stated that the vehicle was taken to the dealer for NHTSA campaign number: 15v608000 (suspension) and the remedy for the repair did not work. The contact stated that the dealer also inspected and serviced the transmission but a failure also happened after the dealers repair. The contact stated that upon leaving the dealer, the suspension was unstable and the vehicle stalled with no warning. The vehicle was unable to be restarted. The vehicle was towed back to the dealer for further inspection and diagnosis. The contact was still waiting on the dealer to provide a permanent remedy for the condition of the vehicle. The manufacturer was notified of the failure and the recall repair concern. The VIN was not available. The approximate failure mileage was 129,405. Dyd.

Tl-the contact owns a 2000 Ford Windstar. The contact stated that while driving approximately 65 mph a vibration emerging from the rear of the vehicle started. The vehicle was driven to the dealer and the diagnosis was that there was a hole under a patch installed under a previous recall in the rear axel. The vehicle was not repair. The manufacturer was notified of the failure. The approximate failure mileage was 165,000. Bp.

Responded to recall notice 10s13 to Ford dealer who told me there was a second recall on it also. . . . . . . After a couple days they called to tell me it could not be fixed without cost to me. I felt the car to be not safe to drive without repair but at the same time did not have money to cover cost of fixing the problem. I agreed to a vehicle buyout of $1,940. 00 from Ford on Nov. 4, 2015. I still have not received the money an thus do not have a vehicle. Ford CO. Is not helping me and I do not know what to do at this point.

The rear axle has a six to eight inch horizontal crack in the front and the back side with a upward angled crack two thirds through the axle . Had brackets installation earlier recall . Was told that if the axle had cracked in the previous repair location Ford would cover it . But since it had failed in the center of the axle that it was not their fault . But out of the goodness of their heart and in light of customer satisfaction if I felt that it was necessary to have the rear axle replaced they would do it for $ 300. 00.

Tl-contact owns a 2000 Ford Windstar. The contact stated that the rear suspension failed while driving at 70mph causing the vehicle rear to hit pavement. The brake lines were fractured. The contact was able keep the steering wheel under control. The vehicle came to a stop when it crashed into the guard rail. A police report was filed. The contact suffered bruises to hip. The vehicle was towed to a local towyard. The manufacturer was not notified. The approximate failure mileage was not available. Li.

The rear axle on my 2000 Ford Windstar is cracked. There were two previous recalls on this issue and now a third. Ford wants me to pay $300. 00 toward repair which I find unacceptable.

I have a 2000 Ford Windstar minivan. The vehicle began handling erratically when hitting bumps in the road. Upon inspection after arriving home, the driver side rear wheel is tilted in at the top and the rear trailing axle is snapped on the driver side at a spot previously repaired under recall. The local Ford dealership can't do anything as the vehicle isn't currently under recall. This is a dangerous problem that wasn't fixed properly the first time and a mandatory recall should be opened.

9/1/2015 entering northern state parkway west went over bump/pothole rear axel suspension cracked and dropped also blew driver side rear tire. Van had to be towed to shop. Corosion on rear axel, brackets sealed to old axel,Ford must reinforce axel. Axel recalled 2010/2011 must be refixed by Ford.

The contact owns a 2000 Ford Windstar. The contact stated that while performing a routine service, it was found that the vehicle¿s under carriage was completely corroded. The vehicle was serviced under NHTSA campaign number: 12v194000 (suspension); however, the remedy failed to repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 106,000.

The contact owns a 2000 Ford Windstar. While driving at approximately 15 to 20 mph, the rear axle snapped in half without warning. The vehicle was not diagnosed or repaired. The contact stated that the failure was directly related to NHTSA campaign number: 12v195000 (suspension); however, the vehicle was not included in the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 160,000.