Transmission Failure problems of the 2000 Ford Windstar - part 2

While at a stop light in a construction area, at 9:00 pm on a busy intersection, the transmission failed to do anything, no gears at all. My wife was alone when this happened amd it was very frightening to be alone in the dark with a car that will not move, and people blowing their horns and yelling at her. We finally had the car towed to the dealer and in the morning were told by the service department the transmission was no good and had to be replaced even though there was only 43,000 miles on it and only on the road 26 months. Ford did not want to take responsiability for it and neither did the dealer, saying we did not have an extended service contract. If Ford can't guarentee a transmission for more than 36,000 miles this disaster is going to rival Ford's tire problem's of the last few years. The ntsb must look into this potential life threating problem. Dt.

Had esp contract for 60000 and transmission failed at 62000. . . 2000 lousy miles over and the Ford dealer or Ford customer service would not honor the extended contract. . The transmission locked up, car stopped hard and I hit steering wheel with no pain however. . This would be dangerous at high speed. . . I had it repaird at aamco but would like Ford to reimburse me for $2279. Ts.

During family trip transmission failed while parked at gas station. Had towed to independent dealer to repair because Ford dealer was too busy and warranty had expired. Called Ford, they were no help at their customer service number and two dealerships. Would like Ford to reimburse me $2237 for transmission rebuild and replace. Not asking for damages or a refund, just the cost of transmission.

Consumer was at a stop light and transmission failed without any warning at 38,483 miles, dealership replaced transmission and paid 60% of cost for transmission.