Underbody Shield problems of the 2000 Ford Windstar

The contact owns a 2000 Ford Windstar. The contact indicated that there was extensive rust on the underbody, frame, brackets, and other components of the vehicle. Also, the suspension was unstable. The vehicle was taken to an independent repair shop where it was diagnosed that the vehicle was unsafe to drive. The technician stated that the frame may fracture and the rust to the frame and underbody was extensive and almost corroded. The vehicle was not repaired. The vehicle was not included in NHTSA campaign numbers: 12v194000 (suspension), 10v385000 (suspension), and 11v030000 (structure). The manufacturer was notified of the failure. The approximate failure mileage was 86,000.

Hit brakes and heard popping a cracking took to shop and they said the front subframe was cracked and need to be fixed.

After hearing a loud cracking noise from rear area of the 2000 Ford Windstar, husband investigated and found a large crack in the rear axle. I called Ford customer relations today who after looking at my VIN told me that while everything is the same (the location of the crack, year and model of the vehicle) as in recall #10s13, there was nothing they could do because the van wasn't made at the facility that the recalled parts were made. How is it not covered and it's exactly the same? very rude customer relation guy, I might add. Very unhappy Ford owner.

Dear sir/madam I am filing this complaint for a Ford Windstar 2000, the rear axel, which was on recall and Ford had contacted us to have it replaced, however after calling Ford and all the nearest dealers and we actually went to a Ford dealership as well. No dealership was able to provide the recall replacement for the axle or any repairs in that matter. Thanks, Ford owner.

The rear axle twisted so bad that it destroyed my right rear brakes. The new drum will not go on it is so badly twisted. The consumer also stated there is rust under the vehicle. Updated portable 08/30/11.

2000 Ford Windstar. Consumer express discontent regarding vehicle safety and recall repairs the consumer stated she received a recall in the mail. She made an appointment to take the vehicle to the dealer for an inspection. The consumer waited 1. 5 hours for the inspection to be completed and then she was advised the vehicle had passed inspection. However, the dealer stated there was a rusted area on the top portion of an arm that concerned them. The dealer stated they e-mailed photos to Ford and would contact her about fixing the problem. Hours later, the consumers husband received a call from the dealer and they told him that Ford stated the vehicle was not safe to drive and they willing to buy the vehicle back at an offer of $5,678. The consumer agreed to Fords terms.

The contact owns a 2000 Ford Windstar. The contact stated that the rear passenger side engine mount broke. The front of the vehicle was covered with rust around the passenger side engine and wheel mounts. The driver side was completely corroded. The failure mileage was 136000 and the current mileage was 144000. Updated 02/17/lj the consumer stated the subframe on the rear passenger side mount had severe corrosion. Updated 04/27/11.