Rear Suspension Axle problems of the 2001 Ford Windstar

The contact owns a 2001 Ford Windstar. The contact stated that while his son was driving at an undisclosed speed, the vehicle inadvertently came to a complete stop. Upon inspection, the contact noticed that the rear wheels were crooked and rubbing against the inner fender well. The vehicle was towed to the residence and then later to the dealer, where it was diagnosed that the rear axle was fractured. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.

The contact owns a 2001 Ford Windstar. The contact stated while driving 25 mph, there was a loud abnormal sound coming from the rear passenger’s side of the vehicle with black smoke coming from the rear of the vehicle. There was no warning light illuminated. The contact parked in a parking lot and saw that the rear passenger’s side tire was leaning towards the inside of the vehicle. The vehicle was towed to her residence and then the dealer. The contact stated that the dealer diagnosed the vehicle with a fractured rear axle that needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact stated that the vehicle was previously serviced under NHTSA campaign number: 15v608000 (suspension) in April of 2011. The failure mileage was approximately 138,000.

2001 Ford Windstar. Consumer writes in regards to recalls the consumer stated he received a postcard in the mail advising him to see his local dealer regarding two recalls. However, when he arrived at the dealer, they informed him the recalls had already been done. The consumer stated the problems are present in his vehicle.

2001 Ford Windstar. Consumer writes in regards to defective front end the consumer stated two recalls were issued and for the past year, he has been unsuccessful at getting his vehicle inspected. The consumer was informed by several dealers, they were not performing any recalls.

The contact owns a 2001 Ford Windstar. While driving approximately 40 mph she lost control of the vehicle and crashed into the median. She stated that she lost control of the vehicle without receiving any warning lights. When the vehicle crashed into the median in a vertical position on a highway another vehicle crashed into her vehicle. The front end of the other vehicle was damaged. There were no injuries. A police report was not filed. The contact stated that her vehicle was towed to her residence. The tow truck driver advised her that her rear axle was cracked in half. The vehicle was not repaired. The contact was waiting for her insurance company to inspect the vehicle. She contacted the manufacturer and was advised that her vehicle was part of recall 10v385000, suspension:rear:axle:non-powered axle assembly but the contact stated that she did not receive a recall letter. The vehicle was purchased used in 2002. The approximate failure and current mileages were 109,000.

2001 Ford Windstar. Consumer states that she received a recall for the vehicle and was told the parts weren't available. She states the vehicle has been sitting at the dealer while she is paying for insurance and can't drive it. Axle recall # 10v385000.

The contact owns a 2001 Ford Windstar. While having the rear axle repaired under a recall 10v385000, suspension rear axle, non-powered axle assembly; the dealer informed the contact that the front sub-frame on the vehicle was covered with rust and corroded to the point that the vehicle was unsafe to drive. The contact stated that they did not experience any problems prior to taking the vehicle in to have the rear axle recall repair performed. The failure and current mileages were 126246.

The contact owns a 2001 Ford Windstar. The contact stated that vehicle was taken to the dealer on November 1, 2010 for recall repair 10v385000 suspension: rear: axle: non-powered axle assembly; while the dealer examined the rear axle they noticed that the front axle was also corroded around the motor and transmission area. The manufacturer stated that they would not assist with the front suspension failure. The vehicle wasn't repaired. The failure and the current mileages were 139,000. Updated 12/14/2011 the consumer is still waiting on the rear axle to be repaired. Updated 05/04/11.

The contact owns a 2001 Ford Windstar. The contact received a recall notification under NHTSA campaign id number 10v385000(suspension:rear:axle:non-powered axle assembly). The vehicle was taken to the dealer where they stated that the part was on a massive back order and would not be available for three months. The manufacturer provided a loaner vehicle during the repair; however, the owner was responsible for the sales tax. The contact was displeased about the extensive time period for the recall repair. The failure mileage was 94,794. Updated 01/20/11 updated 04/15/jb.

The contact owns a 2001 Ford Windstar. The contact received recall notice 10v385000 (suspension:rear:axle:non-powered axle assembly) in October 2010. As of March 2011, the vehicle had been in the dealers possession waiting to be repaired. The contact stated that six months was too long to wait for a recall repair. The manufacturer could not tell him when the parts would be available. There are no failures at this time.

The contact owns a 2001 Ford Windstar. The contact received a recall notification associated with the NHTSA campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). The vehicle was taken to the dealer who stated that the part was unavailable until March of 2011. The contact stated the dealer would provide a loaner vehicle at the manufacturer's expense; however, the owner would be responsible for the taxes on the loaner vehicle. The contact also stated that the recall remedy was not being performed within a reasonable time. There was no failure mileage.

The contact owns a 2001 Ford Windstar. While driving 30 mph, the front axle rusted off and the contact was unable to steer. The vehicle was taken to a local repair shop where the contact was informed that the failure was caused by corrosion. The contact called the dealer and referenced recall 10v385000 (suspension: rear: axle: non-powered axle assembly) and was told that the repairs would not be covered because the recall was related to the rear axle. The failure mileage was approximately 100,700 and the current mileage was approximately 100,900.

The contact owns a 2001 Ford Windstar. The vehicle was included in the recall associated with NHTSA campaign id number 10v385000, suspension:rear:axle:non-powered axle assembly. The vehicle was taken to an authorized dealer where the contact was told they would have the necessary parts to complete the remedy within one week. The vehicle was never repaired and the contact was continuously told the necessary parts would be available within 1 month. The failure and current mileages were 83,000.

2001 Ford Windstar, rear axle split in two. Miles 118,000. Updated 11/16/10 the consumer learned a recall had been issued for the exact problem he experienced. However, the consumer had already had the axle replaced at his expense. The consumer was then informed his VIN was not included in the recall. The consumer also stated the axle that is now on his vehicle came from a another Windstar that is being recalled. Updated 11/23/10.

The contact owns 2001 Ford Windstar. The contact stated that the vehicle began to sway right to left when driving at 40 mph. The vehicle was taken to an authorized dealership where the contact was informed that the rear axle was cracked and needed to be replaced. The contact called the manufacturer who stated they were unaware of such a failure. The failure mileage was 123,822. Updated 11/03/10 the consumer stated the issue has been resolved. Ford issued a recall. Updated 11/04/10.

The rear axle on my 2001 Ford winstar cracked and broke. This is a safety issue and engineering defect and should be corrected by Ford and the dealer.