Carrier/rack problems of the 2002 Ford Windstar

Nine problems related to carrier/rack have been reported for the 2002 Ford Windstar. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Ford Windstar based on all problems reported for the 2002 Windstar.

1 Carrier/rack problem

Failure Date: 01/29/2021

Rear axle cracked through on the driver's side, even after a recall patch/repair was made. No collisions, no hard driving. Not a corrosion issue. Metal is cracked perpendicular to the axle. . Across the grain. Axle was heard to make noise while backing out of driveway, then vehicle felt fish-tailing while drive down paved neighborhood street. Turning to the right made noticeable grinding noises from the rear driver's side wheel well. On closer inspection, the rear wheels were severely tilted in at the top, and the axle was clearly, obviously very cracked open on the driver's side, and appears ready to break into 2 halves. The vehicle was recalled in 2010 for axle defects, but the repairs made seem inadequate. The vehicle was dealership maintained.

2 Carrier/rack problem

Failure Date: 07/05/2019

Rear axle cracked in two while driving 25mph.

3 Carrier/rack problem

Failure Date: 04/17/2019

I took my vehicle to Fords and they say my bracket guard near rear axle is defected and was under Ford recall and that it is a safety hazard , though when terry hendricks Ford sent in a claim they sad it had expired although I need it recalled for repair.

4 Carrier/rack problem

Failure Date: 02/20/2018

I learned today there was a recall on the suspension:rear axle non powered axle assembly in 2010. The fix was to place reinforcement brackets (recall # 10v385000), and this was done. Since I purchased the van in April 2016 I've had to replace the rear tire 4 times! I asked the tire shop attendant how could this be and upon further inspection he pointed out there seemed to be some repair done on the axle and it appeared to have a crack in it now. He said the tire is leaning slightly inward because of this. He went on to say he's seen many Ford Windstars with this issue and I should reach out to Ford about recalls. I searched online first and found that there was a second recall on the axle assemble (recall # 15v608000). This was about the repair bracket, that it could be installed improperly. I called Ford and to my surprise the operator (ralph) said my VIN was not apart of the newer recall. I don't believe that to be true if it was apart of the initial recall and had the reinforcement bracket placed on the axle. Please help. I was driving when I noticed the problem. I hadn't hit any major pot holes or anything! normal bumps in the road but nothing major. I noticed the issue more when I turned a corner eventually my tire blew out (making a loud noise) and I had to call for a tow. The tire repair attendant said it even looked as if the tire was leaning inward. The picture attached is of the inside of the tire. The part you can't see by looking at the vehicle.

5 Carrier/rack problem

Failure Date: 11/10/2017

The rear axle started to snap in November 2017 when I was driving with my wife and kids in the van. We smelled burning rubber and pulled over. If we had drove any further the axle was going to snap with all of us in the vehicle. Ford is refusing to cover all the costs of the repair because the previous owner had the bracket/support put on. We did not purchase this vehicle till March 2017. We want the full cost of the repair covered and the Ford dealership's storage fees erased. Our bill is currently $1,809. 65. We should not have to pay for the repair and the time it has been sitting there while we fight Ford to pay the bill. This was not an act of wear and tear but an act of a recall on the manufacturer.

6 Carrier/rack problem

Failure Date: 01/23/2017

My 2002 fors winstar on passenger side had the axle bracket break off and in the letter that was recieved, there was a recall after axle was fixed on the assembly of the brackets. Which Ford is not honoring.

7 Carrier/rack problem

Failure Date: 09/16/2015

Took vehicle to dealership for routine service. Was told that the rear axle is cracked, repair to be $918. 63. Vehicle was recalled in 2010 for this problem. Ford motor company installed brackets and patched the axle at that time. Upon calling the company, I was told that the warranty on the patch job had expired and the expense of replacement is ours. We contend that they should have replaced the axle in 2010 in lieu of a "patch job". We purchased this vehicle new in 2002, and have never taken it anywhere but the dealership for service. Being in very good condition, with only 88,000, we feel that this is a repair that Ford motor company should cover.

8 Carrier/rack problem

Failure Date: 08/09/2014

We were driving around town and we heard a clunking sound in the back of the van. We took the van into the shop where they discovered a crack in the rear axle. Luckily this did not happen the week before, as we were driving many highway miles or it could have been worse. This was a recalled part and it was taken in at the time of the recall. Two different mechanics in town assured us that it was not our fault but that it was a faulty part. We take good care of our cars. We called Ford directly thinking that they would honor their vehicle and fix a part they knew would break down. They gave us the run around and then never returned our phone calls. This van would had many good years left in it, now it can not be driven!.

9 Carrier/rack problem

Failure Date: 08/27/2013

Vehicle making strange noise, taken to repair shop. They said frame was rusted and rear end had a crack.


Other Equipment related problems of the 2002 Ford Windstar


Fuel Economy of Windstar Vehicles
Windstar Service Bulletins
Windstar Safety Recalls
Windstar Defect Investigations