Two problems related to dashboard failed have been reported for the 2002 Ford Windstar. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Ford Windstar based on all problems reported for the 2002 Windstar.
After purchasing from a dealer in oct of 2010 the abs light, check traction control light, brake light and air bag light started coming on intermittently. Had the vehicle serviced in mi for the axle recall. Was without the vehicle and had loaner car for 2 months. After getting vehicle back the lights were on more consistently the dealership noted this but did not offer any reason found for this. By summer of 2011 these lights were staying on almost constantly and this continued for a year, after investigating this issue online and seeing that other owners have invested hundreds of dollars trying to get the lights to go off and stay off only to have them keep coming back on we have decided to file a complaint as this issue is not a simple fix and obviously is happening in hundreds of vehicles. Our problem has progressed to where the speedometer and odometer go wildly up and down while driving at highway speeds and we are never sure of our speed. The lights on the dash go out and the power to door locks, radio and a/c power is lost as well as the blinkers for lane changes. This vehicle is very unsafe but we need it as we have 5 children and can not afford to buy a new one. The power window on passenger side as well as the power sliding doors do not work. When this issue happens if their happened to be an electrical fire because of it, we would be unable to exit the vehicle because the doors are locked and the knobs on the interior of this model are flush into the door when the vehicle is locked and can not be manually pulled up. With children, this is a very serious safety concern. Please please investigate this issue with the Ford Windstar. I have also contacted for with my complaint and they only would say there are no recalls on this issue right now but to save my receipts should I try to get it fixed in case one is issued in the future.
While driving home one night headlights, and signal lights stopped working (lights in back continued to function) odometer stopped illuminating, and message panel displayed inconsistently. Abs light came on randomly at times, and eventually, the speedometer stopped working. After several hours of labor tracking down the problem, the g. E. M. Module was replaced (at great cost). After replacing the g. E. M. Module, it became apparent that the instrument cluster was bad and needs to be replaced. Unfortunately, these parts are on backorder and our only car has now been in the shop for more than two weeks and nobody can give us any idea when the part will be available and when the car will be repaired. Furthermore, the Ford dealership where our car sits in an undrivable state (the repair department told us that there is a risk of fire if we were to drive it) told us that there are three other Windstars there waiting for the same part, and agreed with us (off the books) that considering the quantity of problems they are seeing with the instrument cluster there should have been a recall.