Unknown Or Other Problems of Ford Windstar

Ford Windstar owners have reported 140 unknown or other related problems since 1996. Table 1 shows the 1 most common unknown or other problems. The number one most common problem is related to the vehicle's unknown or other (140 problems). For details of each of the problem category, use the links in the table.

Table 1. Unknown Or Other related problems of Ford Windstar

Problem Category Number of Problems
Unknown Or Other problems
140

Unknown Or Other problem #1

I have had this van for a little bit more than a year now. After purchasing it I brought it to the closest dealership and had several recall issues attended to, supposedly at least. Since that time I have had many issues with the vehicle, ranging from electrical problems to neutral switches to tie rods and more. I was thinking of giving up and getting a new vehicle, I can not afford to keep up with repair costs. Then I brought it to another shop to get the check engine light taken care of recently, the mechanic informed me that many of these vans have been recalled, including those in massachusetts, and not only that but the van's are notoious for the electrical and other issues I had told him of. After inspecting the van he said the dealership shouldn't have let me leave with the vehicle and advised me not to drive it either, he deemed it unsafe. I have used this vehicle to transport my wife, our four kids, and many other family and friends and once hearing those words a literal chill ran down my spine at the thought of what could've happened. I have sent emails of my concerns to Ford themselves and was replied to in a couple of days, I have since responded three times and I am still awaiting a response from them now almost a month later. I have since left my van at my sister's as my house was much further away and I didn't want to risk it. The issues I have researched about this van include the mentioned electrical problems, as well steering problems, transmission problems, brake system problems and more. I feel the vehicle is unsafe and will not drive it any longer, also when noticing other vehicles of the same model I feel they should be notified of these issues immediately. Ford knows of these problems as cases ranging in to 5 million plus vehicles affected.

Unknown Or Other problem #2

Abs and brake light comes on and off, drivers side window and rear drivers side wing does not operate properly, radio changes stations on its own, engine serge when in ideal, interior lights come on by themselves, noise in rear when in reverse.

Unknown Or Other problem #3

My instrument cluster has gone crazy. . . I looked to see if anyone else has had the problem and there are tons of people with the same problem. . . Also my abs light comes on and off all the time. . . And my right sliding door rattles. . .

Unknown Or Other problem #4

While traveling at 55mph noticed that the speedometer was reading 26mph. Speedometer continues to read below actual speed.

Unknown Or Other problem #5

The subframe on the passenger side where the bracket for the front stabilizer is attached rusted completely through, causing the stabilizer bar to break loose.

Unknown Or Other problem #6

My son was driving on the highway. While driving at 40 miles per hour the back axel fractured. This resulted in him crashing into the center cement devider as well as the from left control arm breaking as well. He had to go to the hospital and get checked out. It is a shame that I have to find out about this recall through my insurer.

Unknown Or Other problem #7

At a major intersection getting onto a highway our subframe gave out and we came to a screeching halt & a dead stop. The entire subframe under the passengers side of the van rotted and the wheel was up against the frame of the car. It could have caused a major accident. It cost us $1,500. 00.

Unknown Or Other problem #8

I was driving my 2002 Ford Windstar at approximately 60mph when it began to shake violently. Suddenly the rear axle snapped. I almost went into a spin but fortunately I was able to keep control of the vehicle and not hit or kill anyone. God was watching. The axle snapped to the left of center just like countless other Windstars that I have read about.

Unknown Or Other problem #9

I bought this car used 1 yr and 8 months ago . . Haven't had any major problems with it. We recieved the recall for the rear axle, they checked it out was fine, we never recieved this last recall in 2011 but it may have helped if we did. On Dec 2 I was pulling out of a school, was at a complete stop then started pulling out to take a right only going about 5 mph we heard a bang (something fell in the front end) then the car just took over, there was no stearing, the throttle stuck took us from 5 mph to about 30 mph in like 3 seconds crossing 4 lanes of traffic and just missing 2 vehicles, I crashed into a sign, 2 fences and a tree which made us stop, there was this awful sound that was getting faster and faster, we jumped out of the car because we thought it was going to blow up!!! everything that is in the front end is laying on the ground!! this is very dangerous and I am outraged that something like this could happen. If my husband and I hadnt gone anywhere that night, I would have had my 3 small children in it the next morning!! I am so thankful that we were not hurt (except for emotionaly) and that we also didnt hurt anyone else . . If those cars were 1 second earlier we would have smashed into those cars that were going about 50 mph . . Wouldnt have a been a very good outcome!!! now waiting to see what will happen with the van, if it is fixed I will not get in it ever again!!.

Unknown Or Other problem #10

I was turning a corner and heard a loud bag, as if metal has snapped. I took the car to my Ford dealer who said that the font subframe where the sway bar was attached had rusted through and that the sway bar was now not attached to the subframe and was banging. Ford has fixed the frame on two different rust recalls under "recall 11s16", but said this was not covered and would cost $2085. 75 for the subframe plus labor and hardware. I asked if the car was safe to drive and received a non specific answer! if Ford Windstar has this much problem with there frame rusting why is this not covered??.

Unknown Or Other problem #11

1998 Ford winstar van with sub frame rotted right thru. Because it is one year older than recall Ford will not take care of it. Does not care about hurting or killing their customers.

Unknown Or Other problem #12

Abs and brake light are lit on my dash,Ford has this recall in their websit. W hen I brought it to the there attention they said that my cars VIN number was not included, nowhere does it state that it is designated by VIN numbers, it stated all 2003 Ford Windstars. Ford wants $1500. 00 to do this repair, please help me with this problem, for I have no idea how to pay for this. Thanking you in advance for your time in checking this out for me.

Unknown Or Other problem #13

Abs & brake light are lit on my dash, Ford has this recall in their web site, when I brought it to there attention, they said I had the wrong VIN. # and that it would cost me $1500. 00 for this repair, I thought that when there is a recall, the cost would be on Ford. Please help me with the problem for I do not have the money for this repair, I'm hoping they are wrong.

Unknown Or Other problem #14

Vehicle violently buckles forward and back when stopped at light. This continues for a few minutes then the abs light, break light, and check engine light turn on at the same time and the car stops buckling. This happens at least once each time I use the vehicle. So approximately 5-9 times a day. The buckling is so bad I'm afraid my foot will slide off the break pedal and I will roll into an intersection. I took my vehicle to theodore robins Ford in costa mesa (949) 642-3017 today and they say there is nothing they can do. . Read more...

Unknown Or Other problem #15

My Windstar went to a Ford dealership a few months ago for the subframe recall and rear axle recall. It was said to be in great condition and fitted with the repair kits. Subsequently, my husband went under the car for unrelated reasons and saw the subframe bracket was not holding anything because the passengers side subframe was rusted away. When he took it to the local dealership the mechanic stated that it should be left with him because it was not safe to drive. My husband requested they remove the back axel bracket which they did only to reveal a crack in the axel. We were told by several employees that it should be replaced. However the dealership contacted Ford di dept who rejected the claim based on the fact that it was poor workmanship of the dealership and the dealership blames Ford. Needless to say they gave me back my car with a rusted subframe and cracked axel stating that it was in fact repaired to Fords standard. My husband has pictures of both the subframe w kit and axel. It is difficult to understand how Ford can deem it safe to drive? in addition to the original recall, I believe Ford is covering up the defect and attempting to get away with putting recall "kits" on cars that may be unsafe. I would like to be sure my car is infact safe.

Unknown Or Other problem #16

Why does my abs and brake lights stay on even after having a Ford dealership investigate the issue and tells me that there is nothing wrong. This has been an issue for years and seems like a problem waiting to happen. How am I supposed to drive comfurtably wondering if something is going to happen.

Unknown Or Other problem #17

I am very concern about my 2000 Ford Windstar lx. I had two problems with my van in which a bracket came a loose on my van. I lost complete control of my van and had to pull over and call for help. Thank god I was on the city roads and not the highway. The last time I had an incident, I was told that the rear axle is cracking and my subframe needs to be inspected. I was told that this could be extremely hazardous. I was told that I needed the rear axle replaced. I see that there has been recalls in the northern states but I reside in charlotte, nc. I feel that this needs to be extended out to the southern states. Please consider in allowing us to have our axles inspected for the safety of our families; if the vehicle needs repairs to allow Ford to repair this problem at no cost to us.

Unknown Or Other problem #18

Front right coil spring broken and left side show fatigue in same area. Vehicle had other recalls due to high-corrosion areas.

Unknown Or Other problem #19

Had vehicle in for service recalls. Recalls met the requirements to replace the subframe assy; however, it was repaired instead. Contacted Ford about my concern over how it was being fixed and was told that the dealer was given info. On how to do the repair and if there was any problem after it was fixed, I would have to take it up with the dealer because it would be a warranty issue with them, that Ford would not help me. Now after picking up the vehicle, the a/c no longer works. - it blew cold! air b4 they got it.

Unknown Or Other problem #20

2003 Ford Windstar 71,000 miles - bought new for $35,000 in December 2003, I purchased a new 2003 Ford Windstar. I am the only only driver of this van, to and from work and a few road trips. In the beginning a few things went wrong but I wasn't too concerned at the time. Since then, here is a list of things that has gone wrong with this van: 1. No heat - bendor actuator 2. Driver's side side window wouldn't roll up or down (fixed) 3. Passenger side window and back windows do not work 4. Interior lights go on and off 5. Gasket replaced on engine because car was dying when I came to a stop. ($450) 6. Rear window defroster doesn't work 7. Rusting out by back tires 8. Transmission failure $2,800. Fluid from the radiator got into the transmission fluid! (now how did that happen other than being defective) 9. 2 safety recalls I am lucky I haven't been killed in this vehicle! the transmission failed with no warning! you would think when I had my car serviced they would have noticed that my transmission fluid did not look right. I am so frustrated with this van that I have worked hard and struggled to pay for, but I did it. My entire family has always stuck by Ford and I have always defended them. I can't afford another vehicle right now so I had to dig deep to pay for these repairs. I have done quite a bit of research on this vehicle and I cannot believe there hasn't been a recall on the transmission. Now I am stuck with driving a $35,000 van that I don't feel safe driving! rhonda elias 7217 agnes Ave kcmo 64132 816-361-7581 816-510-1423 rhonda. Elias@gsaig. Gov copy to: NHTSA (national highway traffic safety administration) missouri attorney general (consumer protection).

Unknown Or Other problem #21

2000 Ford Windstar: cracked rear axle and corrosion and related failures of the front sub-frame. We are writing to report a rear cracked axle and failed, damaged and corroded front sub-frame assembly of our 2000 Ford van. Ford recalled: "certain 1998-2003 model year Windstar vehicles operated in corrosion states" for cracked or broken rear axles (safety recall 10513- supplement #10); and for failed and corroded "subframe front lower control arm rear attaching flanges and rear body mount attachments. Our Ford van has both these failures and is unsafe to drive. The vehicle failed the state safety inspection due to its cracked axle. The inspector advised us the van was unsafe to drive. The koons Ford service department has inspected the van and concluded that the rear axle and front sub-frame have failed because of corrosion and both need to be replaced. The vehicle was "operated" regularly in maryland and the district of columbia, as well as driven in the winter in snow and ice conditions in high corrosion states. We were told by koons that an extension of the recall was denied by Ford because while the vehicle was operated in high corrosion states, it was not registered in a high corrosion state. Northern virginia weather is similar to official adjacent high corrosion states. The national weather service groups northern virginia with areas of maryland and DC with regard to snow fall. "sodium chloride (salt) is virginia's primary snow removal and ice control chemical". The "registration" requirement is erroneous. Consideration should be given to whether a vehicle was operated in high corrosion areas, where salt is used . Ford's letter of 1/ 26/2011 to NHTSA, states that " we are taking the action to confirm our commitment to safety and to address any potential vehicle owner concerns. " we request that the recalls be extended to our vehicle.

Unknown Or Other problem #22

My instrument panel keeps going crazy. The rpm needle is now pointing down into the dash. The speedometer usually is not working correctly, it will say that I am doing 20 mph, when I am doing more like 45-50. The gas gauge sometimes says that it is on empty, when I have a full tank of gas. Sometimes the needles work, sometimes they don't (with the exception of the rpm needle. . . It hasn't moved from that buried in the dash spot for a couple of months now), sometimes the speedometer needle goes all the way to the right and then gets buried in the dash also, so far though, each time, it has came back. . . Even though it rarely registers even close to the correct speed. The repair for this is going to be about $700 is what I was told. I do not have that kind of money, and I am constantly praying that my 17 year old daughter who has to drive it sometimes, does not get into an accident because she is going too fast, and has no clue how fast she is actually going, or one of us may get a speeding ticket. I have looked at websites and seen that a lot of people are having these problems, so Ford should do the right thing and make a recall, before someone is seriously injured or even killed!!! also, not sure if it is related or not, but the abs light stays on.

Unknown Or Other problem #23

Annual state inspection found rust at mount on right front subframe,,passenger rear rocker panel has rust hole. Abs/brake lights stay on,even after they been fixed.

Unknown Or Other problem #24

The Windstar is my only means of transportation and when driving it the speedometer will freak out and ended up breaking the needle on the tacometer and this leads to the theft light popping up when I am driving down the road. This acted up when I was going over and intersection and ended up stalling the vehicle right in the middle and while a car was coming from one way luckly I got the vehicle started and time and got out of there but after taking it to the dealership they couldnt even figure out what could be wrong I dont feel like loosing my life.

Unknown Or Other problem #25

The abs and brake lights on the dashboard light up and stay lit. They will only go off after the key is turned off. It took several trips to the Ford dealership for them to diagnose these: perform q test abs system found multiple dtc's cmdtc c1185 abs pwr relay output circuit failure, c1194 lf outlet valve coild circuit fail, c1198 lf inlet valve coil circuit fail, c1210 rf outlet valave coil circuit fail, c1246 rr outlet valave coil circuit fail, c1250 lf inlet valve coil circuit fail, c1254 rr inlet valve coil circuit fail, c1446 brake switch circuit failure open or shorted to ground, u1262 scp data link fault, fail speed deactivation switch.

Unknown Or Other problem #26

Went to pick up food and noticed my 99 Ford Windstar was smoking. I pulled over, lifted up the hood and it was on fire. It was put out with a fire extingusisher. Looked up online that there was a recall. Called Ford, they were unwilling to help us at all. Told us we'd have to pay for a diagnostic/and towing. Finally got ahold of someone through Ford who got that for no charge. Was told that it is the recalled piece that caused the fire. Now am told that it could take up to 15 days to find out if I can get a rental until the car is fixed.

Unknown Or Other problem #27

While driving, I felt the van was not shifting, so I went to the dealer I bought it from. They said there was nothing wrong with the tranny. The problem still existed. I took it back to dealer-again, nothing wrong with tranny but they did do a transmission tune up. When I picked it up, I drove into town. I was driving on the highway and had to stop on a red light. On green, I pressed my gas pedal but the car would not move. In a desperate effort, I shut the engine off and waited a few minutes. I was able to move again, but for only about a quarter mile to have to do the same repeatedly until I got to a safer spot. Finally, I ended up leaving my van parked at a shopping center and called a cab home. This is not the only problem I have been going through with my Ford winstar van. The interior lights flash on and off while I am driving, and my air conditioning doesn't work, even when I had free on put it. I do not have the money for another car, nor do I have the money for a new tranny, along with having it put in. I live in a town where there are no buses and can only get a ride from a taxi. I don't have $10 one way for this! I need to get to work, and cannot afford to lose my job. . . . All because of a malfunctioning vehicle that is causing same problems for many others out there. Ford should be recalling these vehicles!.

Unknown Or Other problem #28

All the time when I'm driving the abs/brake light stays on, the vehicle does not stop properly. The #10 and 15 fuse blows out regularly and causes the air, odometer, overdrive to not work. I smell burning electricity, and see smoke coming from hood while driving. Some morning my van doesn't start due to battery drainage. Check engine light will not stay off causing it not pass inspection. Brake fluid leaking. I truly believe that the break fluid leak is causing these problems, and it looks like I'm not the only person. With the speed control recall the abs module and ecm needed to be included.

Unknown Or Other problem #29

2003 Ford Windstar yellow abs light and red brake lights in dash stay on . Took vehicle to Ford dealership from which I purchased it and was told I need a abs controller and no recall was ever issued related to this problem.

Unknown Or Other problem #30

I recently bought a 2003 Ford winstar Mini van in flordia from someone on craigslist in that use to live in virginia. No longer than 2 weeks after I bought the van the engine light, abs, and brake light came on and the van was jerking very hard when the gears were changing. I took the van to a Ford dealership and paid $90 for a diagnosis test. The dealership informed me I had to replace the full body throttle which I paid $230 for. 2 weeks after I replaced the full body throttle the engine, abs, and brake light came back on and the jerking continued. I was not informed by the dealership that there was a recall on the Ford Windstar Mini van 99-03.

Unknown Or Other problem #31

I am unable to get the recalls dated February and March 2011 complied with. I keep getting the run-a-round. The parts are on order and etc.

Unknown Or Other problem #32

The abs system light comes on while driving and it stays on until the car is turned off for some time.

Unknown Or Other problem #33

While driving we noticed a loud popping sound and the car pulled to the side. We stopped at a firestone and they showed me that the subframe had rusted through on the passenger side and the motor mount was completely broken loose. They recommended that we go to Ford. We took it to the Ford dealer and they said they knew of the problem but our minivan was not included in the recall because it is here in florida. I have serious problems with my spine and the doctor told me that a small accident could be fatal. I called the number Ford service manager gave me. Ford refused to help. Even though the subframe corroded and broke on the passenger side as was the concern with recalled vans, they flatly refused to do anything -- not even provide a discount on labor! since this car is here in florida, it is very obvious that the corrosion must have been caused by a defect in manufacture. I need the van to get to physical therapy and to take care of my family. It is not just that I should pay the $1700-$1800 that Ford estimates will be the cost to fix their error and am left without transportation. If I had not noticed the popping sound, I could have had a serious accident and been dead or paralyzed from my neck down!.

Unknown Or Other problem #34

Intermittent problem: problems indicated by on board message center reads "check brake lamps", "check tail lamps" check head lamps" check rear turn lamps", "check front turn lamps", noticed that interior lights will not work, auto locks will not work, key remote will not lock or unlock vehicle or open doors. Get no codes from o b d ii. Scanner. Have replaced battery because it was 6 years old and wasn't putting out proper amps. Thought would solve problem. It didn't. Thought disconnecting battery for 30 min. Would reset computer. Seamed to work a couple of times, however, now believe it was just coincidence. Sometimes when I start the vehicle everything is fine, however while driving, the message reappears and none the above mentioned, no longer work again. This is a driving hazard.

Unknown Or Other problem #35

Popping in front end when turning or hitting bumps. The popping sound was often. Had new tires put on,and when I took it in to have front end alianed. Ford tech. Said front springs were broke. Was an est. Of $1200. 00 oni can"t afford. This was 5/20/2011. Contacted mftr about the recall that that was issued on this part 7/12/2001. Was told there was nothing they could do,because of a time limit. How can they put a time limit on safety & peoples lives?because the springs are broken,they can puncture the tires and cause an accident. Now we are without transportation. And my son is disabled and has numerous dr. Appts. Miles away. But my hands are tied. The mftr. Did advise to have another recall checked out which is the speed control because it can catch fire. When I asked why,you just told me it was unsafe to drive. He advised it could catch fire just setting in the drive not running. I was not notified of either one of these recalls by mail or other wise until I called to complain about the front coil springs. How does these billion dollar companys keep getting by with negligance. There are lots of recalls on this vihicle. Please help!.

Unknown Or Other problem #36

*cruise control stopped working beginning of 2011, never came back on. Light turns on/off intermittently. Started about 1 year ago; 5/2010. *side door locks don't work correctly and get stuck (have to manually pull them up). Started approx. 7/2010. *passenger door does not unlock from the outside with automatic lock button or keys. Started approx. 1/2011. *heater only works in back, not front. Started approx. 10/2010. *open regulator window loosened and broke off, shattering, while on interstate. Bought replacement window, but the regulator assembly does not come in single parts, so I have not purchased a replacement plastic securer to hold the rear of the window on. 5/7/2011. I feel there is more I'm forgetting, but I can't think of anything at this time.

Unknown Or Other problem #37

While idling at red light the rear quarter panel window on the driver's side of my 2001 Ford Windstar exploded. Nothing struck the glass from inside or outside of the vehicle to trigger the explosion. Glass flew into the interior of the vehicle covering the rear seat where my children are normally sitting. Fortunately I had not yet picked them up from school. I have owned the vehicle for three years and to my knowldedge there were no cracks or other damage to the window prior to the explosion. The vehicle and windows are generally in good repair. I still do not know the cause of the explosion. These events occured on April 21, 2011 in boise, idaho.

Unknown Or Other problem #38

My 2001 Ford Windstar was repaired at valley Ford in valley view ohio on 4/14/2011 under recall #20287. I had the van in for an unrelated matter on 12/07/2011 at that time I was informed by my mechanic that the sub-frame was rusted through. After contacting Ford's national service center I took the van to valley Ford. They inspected it and confirmed that the sub-frame was rusted through. They forwarded their finding to Ford motor CO. And Ford motor CO. Was not willing to address the issue with the sub-frame. I believe this issue should have been addressed under the initial recall. Since at least April of 2011 any time my children, myself, or anyone else rode in the vehicle it was subject to a catastrophic failure of the sub-frame which could have caused serious or fatal injury to the occupants or others.

Unknown Or Other problem #39

I purchased a 1997 Ford Windstar and from what I understand is that there was a recall on the coil springs/suspension. (recall#01i00700) < I believe this is the recall #. Long story short my front tires are flat doue to the coil springs. None of the dealers I took it to are willing to fix this. They say it is not covered under any recall. . . Please help me better understand why Ford wont fix this defect.

Unknown Or Other problem #40

I noticed when taking in my 1999 Ford Windstar se for the subframe recall that almost all the other Windstar's had rusted out sliding doors on the drivers side. Is Ford doing anything about this problem?.

Unknown Or Other problem #41

Car stopped running,after stopping would not restart with switch on,turned off ign switch and turned back on and it restarted. I inquired at the Ford dealer and they said they never heard of this problem. Since that this has happened 100's of times including a number of times on a roundabout where the loss of pwer steering is especially scaring. I have adjusted to this problem by putting the car in neutral,turning off the ignition and then on and starting the engine again, normally this is an inconvenience but on a 2 lane roundabout it is a danger.

Unknown Or Other problem #42

Was driving a 1999 Ford Windstar stopped at work went in side a coworker was leaveing ran back inside to tell me my 1999 Windstar was on fire.

Unknown Or Other problem #43

Brought my 2003 Ford Windstar sel (with 78,397 miles on it) in to dealer to have it checked for subframe recall, the engine light began flashing, and the abs, brake light, and trac off lights had all gone on. During the diagnosis, they found that the subframe was fine, the spark plugs needed to be replaced, the ignition coil needed to be replace (causing cylindar 3 to misfire), and the pcm needed to be resealed for moisture. (March 3rd, 2011) they found no hard code for the brakes. We get the necessary work done, drive the van home, and within a day the abs light, brake light, and trac off light come back on. Call and have the dealer look at van again, they now find code 1185 (pin point test found abs module not responding). The dealer replaced the abs module and rescanned with no codes and was road tested. Everything seemed fine (March 7th, 2011), I pick up van, within 4 hours, the abs light, brake light, and trac off light are back on. As of right now, the van is back at the dealers being checked again. This is very disappointing. In the last week, I have had to bring this particular van in 4 times due to problems. This all comes after having work done on this van in December. In December 2010, they performed system diag,, dtcs, po174, po174, lean on both banks, inspect for vacuum leaks, found leaks at intake manifold runner control shafts, required intack manifold replacement to correct, replaced intake manifold and required parts, including cleaned fuel injector, changed oil and filter cleared dtcs, retested verified proper operation. Manifold, 2 seals, 5 gaskets, isolator, thermostat, anti-freeze, coupling, fuel system, filter, engine oil). This should not be the case with a van that has less than 80,000 miles on it.

Unknown Or Other problem #44

2001 Ford Windstar. Consumer writes in regards to recall letter and repairs the consumer did not specify which recall.

Unknown Or Other problem #45

On highway (MD route 4) off ramp, van suddenly shifted itself into neutral and wouldn't move. Coasted onto very narrow shoulder on blind uphill curve to barely allow other cars to get by. Towed to repair shop. Had to replace transmission with a remanufactured one for $3,300.

Unknown Or Other problem #46

Brought my van in for recall for rear axle. Dealer showed me how front passenger side subframe had rusted to a point where it is now unsafe to drive. This could have been a problem if I was driving at the time. I know Ford is now under investigation with the same vans and wanted to let you know I have one. The underside of my van is nearly rust free except for the subframe mounting point only on the passenger side.

Unknown Or Other problem #47

Investigation: pe 10-026 date opened: 07/20/2010 investigator: kerrin bressant reviewer: jeff quandt approver: richard boyd subject: front sub-frame corrosion found this after I had my 2001 Windstar at the Ford dealer and they showed me this problem my van at this time is unsafe to drive they are replacing the rear axle for a recall but the subframe is so rusted it unsafe to drive.

Unknown Or Other problem #48

Rear axle completely broke while driving. Car is undrivable.

Unknown Or Other problem #49

Vehicle was pulling away from a stop sign when there was a loud thunk. The engine ran away, the steering became unresponsive, and the brakes stopped working. Fortunately the vehicle was headed uphill and beached itself on a snow drift on the sidewalk. Both rear attachment points for the engine subframe had rusted out and given way. The engine dropped until it was supported by the remainder of the frame and exhaust system dragging the road. If this had not happened at such a low speed, this could easily have been a deadly failure. As a long time engineer in the auto industry, I find this type of failure within the service life of the vehicle to be totally inexcusable. This form does not even have a listing for a frame failure. On a final note, I called Ford about this failure. They informed me that the vehicle was out of warranty and they had no interest in investigating the failure - also inexcusable.

Unknown Or Other problem #50

I understand there is a recall on certain Ford Windstar models in the northern states due to a defective rear axle. I have a 2003 Ford Windstar van VIN: [xxx] which we purchased used in July 2004. From what we were told when we bought it, the vehicle came from ohio. On 12/28/10, I called a local Ford dealer who ran my VIN through their database and I was told my vehicle is not part of the recall. I was told it would cost $95 for their service dept. To check my rear axle for the defect since it isn't under the recall. I want to make sure my vehicle is or is not part of the recall. I saw a abc news report on Dec. 20th which makes it sound like the recall may be extended to certain vehicles. If my vehicle originated in ohio, it should be part of the recall. Please help me with this situation. Thanks! information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Unknown Or Other problem #51

I was driving and turned into a parking lot and heard a thump, originally I thought I may have ran over something. The noise continued when turning as I drove home. On December 27, 2010 our vehicle was taken in for the rear axle recall and to diagnose the thump noise in the front passenger wheel. We were told by the Ford dealership mechanic that the sub frame front passenger side was corroded and needed to be replaced . . . $1900 service estimate!!.

Unknown Or Other problem #52

Transmission reverse failure. I now have no reverse. Cost to rebuild is $2,200. 00 from durabild transmission. I have not repaired the transmission for I do not have the cash to repair it and hoping there was a recall on this part also, since there is 5 other recalls on the 2003 Ford Windstar Mini-van. Since this is my only vehicle, I'm using it currently with no reverse. I have found over 100 other transmission complaints for this model and year located at this link. . . Read more...

Unknown Or Other problem #53

The sub frame on my 2000 Ford Windstar has rotted out. The steering and suspension are all out of wack. The vehicle swerves from left-to-right and right-to-left when driving on the road. My mechanic told me that it is not safe to drive. This is a major safety hazard - life threatening. I am afraid to drive this vehicle. Ford needs to do something about the numerous incidents similar to this one. I demand a recall on this.

Unknown Or Other problem #54

Power rear sliding doors. Will open when driving!!! have two small children in the back and they have popped open at speeds in excess of 50 mph. Took to mechanic who cleaned tracks that doors run on. Fixed issue for two (2) days then issues returned. Ford claims it is regular wear and tear, but the mechanic says there is no issue with vehicle parts. . . It's the exposed track getting dirty that can cause this issue!!!.

Unknown Or Other problem #55

Vehicle "subframe assembly" was found to be heavily corroded (rusted) and required to be replaced. This subassembly supports entire front of the vehicle, including the body, engine and transmission( trans axle ), front suspension, steering, brakes, and radiator.

Unknown Or Other problem #56

On November 2nd of 2010, I was driving and noticed the vehicle was not steering properly and the wheel was not aliened as it should be, I then got under the vehicle as I was replacing an O2 sensor and noticed the extensive corrosion on the passenger side sub frame, I took a photo of it and showed my husband, he said in no way to drive that vehicle. I had it towed. The sub frame was so corroded by not driving in my opinion saved my 83 year old moms life, and mine. The drivers side is almost as bad, I have photos and the repair slip cost me 324. 00 to weld to safety. This obviously is a major problem with these vehicles and needs to be addressed. I took over this vehicle November 30th of 2010, my mom owed it in new york since 2003.

Unknown Or Other problem #57

Failed component is unknown. However, a recall notice from Ford arrived in mid-December, over a month after fire occurred, stating that the speed control system needed modification. Additional recall information accessed online states that the speed control deactivation switch could cause a vehicle fire. On November 3, 2010, the van began to smoke, driver parked it, turned engine off and opened hood. He saw small fire near the windshield area of engine, ran to get help and within 2 minutes returned to find engine fully engulfed in flames. The vehicle has since been junked (prior to receiving recall notice) because fiberglass hood melted into engine and water damage caused from fire department assistance totalled the vehicle.

Unknown Or Other problem #58

We were traveling down the highway when car started to float side to side. Something was not right so I slowed down. It seemed to be manageable but still felt something was not right. We pulled off to the nearest gas station only to realize that the front right tire had been chewed up and was now flat. The left tire also had slight wear marks. This was upsetting since the tires were only 5 months old and I had the dealership do a full alignment. When taking it back to the dealership and an inspection of the vehicle, he informed us that we were very lucky to have not been in an accident. While it was on the lift he showed us that one section of the sub-frame (engine carriage) was totally severed.

Unknown Or Other problem #59

2001 Ford winstar. Consumer writes regarding recall the consumer stated she has called several dealers to have the recall performed. However, due to the large volume of recalls, dealers are only servicing vehicles that were purchased at their dealership. The dealership where she purchased her vehicle from is no longer a Ford dealership. Consumer did not reference recall.

Unknown Or Other problem #60

Power steeling pump fuild all over hood over enigine belt.

Unknown Or Other problem #61

At our inspection renewal appointment, the mechanic said front subframe of our 2000 Ford Windstar lx was cracked and rusted out, vehicle was very unsafe to drive, and could give out at any moment. Obviouisly the vehicle did not pass the inspection. At recall appointment at local dealership regarding the rear axle, my wife expressed concern over the subframe as well, and employees there brushed off her inquiries as "unrelated" to the other suspension problem. She also questioned them about any past recalls on our vehicle and was assured that there were not, even though after researching this question we found that there were in fact other recalls on the Windstar.

Unknown Or Other problem #62

My 2000 Ford winstar is at john lance Ford in westlake ohio for the rear axle recall. They offered me a buyout . The thing is I can't afford a new car and the payments that come with it. I was very happy my Windstar was finally paid off. Now I hear that there is a new recall out from last week for a new reason. So now I have been with a replacement car ( provided by Ford) for 4-5 months already. Who in the mean time is starting my van from time to time through this brutal winter ? will I ever get my van back and if so will it be " driver ready?" I really would love a new auto and though the offer for the van is more then the blue book it is not enough. What is the status of my van repair and who should I call to service this loaner car as I feel it now needs some matenence? and feedback would be greatly appreciated . I have a feeling that the van is not repairable and this has been a very log incconveinence yours truly.

Unknown Or Other problem #63

Ford motor CO. Recall #10s13 NHTSA #10v385000 recall inspection performed at casco bay Ford yarmouth maine 04096 on 10/01/10. No cracks found. Technician removed large areas of paint from rear axle. Maine winter weather. Unpainted rear axle has rusted badly since inspection. Ford motor CO. Has assigned case #0333002594.

Unknown Or Other problem #64

About 2 years ago I have noticed that the abs and brake light would come on sometimes now after driving a few miles they come on constantly now. I spoke to a Ford service advisor and was told it would cost me over $600. 00 to repair and that there was a recall only for certain states. This does not seem fair to other Ford owners to have to pay for something that Ford has a default on and seems to be a problem with in a lot of these vehicles. I can not afford this repair and I'm sure most people can not afford. Please look into this. ## VIN passed ## Ford, Windstar lx, 2002 ##.

Unknown Or Other problem #65

Ford Windstar 2001 - problems with abs/brake light: coming on and off intermittently. Sometimes it will stay on for a long time, then goes off. Then will come back. Replacing brake shoes, drums, brake pads, bleeding cylinders, did not solve the problem. It cost me over then $500 in repairs but problem still there.

Unknown Or Other problem #66

2000 Ford Windstar axle failure.

Unknown Or Other problem #67

Front subframe rusted on passenger side at lower control arm attachment point. Rear side of attachment point is completely rusted away. Front side of attachment point is still intact but is rusted and cracked. Vehicle is deemed unsafe to drive. Photographs can be submitted if required.

Unknown Or Other problem #68

My passenger side rear brake pads wear out - down to bare metal each year and I keep asking that they look into it being something other than my braking habits because it is only one brake. I just saw on the news that the rear axle's on my particular make and model are breaking and there is supposed to be a recall. I drive through rural areas long distance and I am very concerned for my safety. I wonder if there may be a connection between the faulty axle and my brake not fitting right and wearing out every year. Now I have a strange sound coming from the back of my van either the middle or passenger side and I am afraid I will suffer a terrible accident. I have been unemployed over 2 years because I couldn't get a job while in college and graduated in a recession. . . . I have no credit cards and can't afford the mechanic's charge to inspect it or fix it.

Unknown Or Other problem #69

The rear wheel axle is bent and cracked on both left and right sides and right rear tire is about to fall off. I noticed violent shaking in the rear of the car and the tires were screeching as if I was driving very fast. Took the vehicle to the dealer where I bought it and was told the problem.

Unknown Or Other problem #70

Wife was driving home . Turning on our street,15 to 20 mph. Heard a loud noise and couldnt steer the van. Tow truck driver told us the brackets rusted off the subframe. Went to Ford garage they said they had one in 2weeks prior and it was my prolbem. The van only has 42,000 on it. Wow. . To think I have 3 Ford products in my drive.

Unknown Or Other problem #71

Stopped in visitor center in gettysburg,PA. Put van in reverse and it locked up. Looked under van and noticed rear axle broke in half. Had to tow it home and had local Ford dealership install new axle at my expense.

Unknown Or Other problem #72

My Ford Windstar lx 2003 doesn't crank over, it is just silent, but all the lights, radio and windows work.

Unknown Or Other problem #73

I own a 2002 Ford Windstar. I bought the vehicle new in 2002. It currently only has only 75,398 miles. Approximately, 1 week age my wife drove my son to his soccer and baseball practice. While she was driving home with my 2 other sons in the van, she noticed that there was suddenly a problem with the back wheels. Luckily, she made it home without any injuries. After she parked the van, she noticed that the wheels were smoking and were slightly turned in. I had it towed to our mechanic. A few days later, the mechanic called and stated that the rear axel was cracked. He said that he never seen anything like it, especially on a vehicle with only 75, 398 mile. He said that he was going to call around and try to find a used part. After a week (of not having a vehicle), the mechanic called and stated that he called everywhere for a used part. However, he was not successful in locating the part. Once again, he stated that he never experienced not being able to locate a part. He said that it was probably due to the fact that so many other vehicles had the same problem. He said that he could put a new part on, but it would cost approximately $1,000. I called the dealer where I purchased the van and they stated that since the warranty has expired, there is nothing they could do for me. After doing research and trying to find a used part on my own, I have noticed that I am not alone with this problem. In fact, there is a class action law suit filed against Ford motor company. I think that this matter could easily be resolved if Ford were required to have a recall to rectify the problem. I realize that I am only 1 of a few thousand that have made this problem known. However, I wonder how many Ford Windstar owners who have not experienced this problem yet or who have elected to do nothing about it. It make me very furious to know that this problem exists and was made aware of, and nothing is being done about it. How many lives will it cost before something is done?.

Unknown Or Other problem #74

Abs brake light comes on all the time when I'm driving the 2002 Ford Windstar sel. It started last year. I've replaced all the pads & shoes and bled the brake fluid. But it's still on. I've read many complaints about this online and wanted to add my complaint to the list hoping for a Ford recall.

Unknown Or Other problem #75

Wow, my 2003 Ford Windstar only has 119,ooo miles and I cant believe all the issues! the abs system and emergency break lights costantly stay on, mechanic said high dollar part. Also check engine light will not go off. Car hops and jumps, replaced coils and all oxygen sensors and still throwing many codes. Dont even feel safe in this family vechile. I beg Ford to recall these issues!!.

Unknown Or Other problem #76

Just bought a 1999 Windstar and abs light goes on about 5 minutes after starting engine and does not go out -- is there a recall for this problem and is it dangerous -- the dealer says there is nothing wrong.

Unknown Or Other problem #77

In sept. 2009 I purchased a used 2001 Ford Windstar. The day after I got home the abs and brake light came on. I took it to a mechanic who informed me that this is a reoccuring problem for my van. My brake lights stay on sometimes and it drains my battery. This is all surrounding the abs and brake light issues. I have replaced rotors, brake shoes, brake pads, and many trips to my mechanic. I contacted Ford about my issue and they said it isn't their problem and their is no recall on it. I have researched that I am not alone. Please make Ford look into this brake issue/abs.

Unknown Or Other problem #78

On two occasions we have had to have our axel replaced. This happened 6/18/2009 and 7/13/2010. The mileage was 156,000 and 171,210 respectively. The amount with towing came to $1,473. 37. Reimbursement check came 1/29/2011 for $978. 80 with no explantion regarding the difference and both receipts returned. Brought Windstar to schultz Ford in nanuet, NY and was told there were no cracks in the axel and I would be notified when replacement part was in. This was October. It is now going to be February and still no parts at the schultz Ford in nanuet to ensure this axel doesn't crack. Please help. It seems as if they are delaying hoping your car will no longer be in service to require this recall. How very dangerous to place money over safety.

Unknown Or Other problem #79

Abs light comes on at random intervals -- usually after a bumpy road. Only happens when temperature above 30 degrees. Does not happen when the temperature is below that. We have had one day this winter above 30 degrees and the light came on again. Same thing happened last winter. Dealer has looked at it several times and want to replace the abs computer at 500+ dollars.

Unknown Or Other problem #80

Before Ford recalled for this problem, my rear axle broke in half at 65 mph on the highway resulting in loss of control and fumes filling the car from tires rubbing against wheel wells. In March of 2011 Ford recalled and reinforced the subframe. Inspection is now due on my vehicle and my mechanic will not pass it due to the installment of the recalled reinforcement. Reportedly the installation was performed and attached to an equally as corroded part and failure is once again imminent. I returned the vehicle to the Ford dealer that made the recall repair and was told that it is indeed safe. I am now stuck with a potential repair bill of $700. 00 that will not fix the problem due to the model year parts having the same issues, or just driving the vehicle until failure occurs (again) and going back to Ford with a lawsuit as I cannot in good conscience sell this vehicle to anyone else.

Unknown Or Other problem #81

2000 Ford Windstar van caught fire under the hood on christmas eve and was destroyed.

Unknown Or Other problem #82

For several months now my 1999 Ford Windstar has had intermittent problems with the abs light (yellow) and trac off light (yellow) coming on while driving.

Unknown Or Other problem #83

Orange abs and red brake light on while driving 02 Ford Windstar le. . Read more...

Unknown Or Other problem #84

Abs light continues to come on.

Unknown Or Other problem #85

Repeat of a speedometer failure. This is the third failure since I have owned this 1996 Ford Windstar (purchased 1999). It cost me over $400 in 1999 to replace the speedometer head and now it is failing in the same manner - the needle bounces all over the place until it just pegs out at the far right. I submitted my last complaint regarding this problem in December, 2002 - ref#786265. I have been told by dealers, private repair shops and even your agency that there are obvious problems with Ford speedometers but there has yet been any assistance offered by Ford. A speedometer should last the life of a vehicle and there is no way I should be on my third one at 113,000 miles (with a new engine and superb maintenance resords)! note: it is not the airbag switch that I have issues with as it shows in the equipment section. I could not find the right options under equipment for a speedometer.

Unknown Or Other problem #86

1997 Ford Windstar: speedometer after 55mph bounces and reaches 70mph with noise under the dashboard. I asked other Ford owners and they had same problem on different Ford model.

Unknown Or Other problem #87

"check engine light" - Ford vehicles have this problem. I had a 95 Ford aerostar, 95 Windstar and the check engine light occationally turned on. I called the dealership and was told not to worry because it's only for the emmision system. I have a 2001 Windstar and 2002 explorer sport tract with the same problem - the check engine light. My wife brought the Windstar back to the dealership and they fixed the problem with the fuel cap not properlly closed, according to the mechanics. Can the manufacturer make a different warning light rather than confusing the driver with an engine problem?.

Unknown Or Other problem #88

Paint is flaking from roof and driver's side door. Progessiveley getting worse.

Unknown Or Other problem #89

Actuator motor not working; broke the switch door. This occurred during winter, unable to defrost windows, freezing weather, no heat in front.

Unknown Or Other problem #90

Tensioner assembly and idle pulley defective. If inspecting engine, while van is running and hood up main belt might break and possibly causing injury to inspector.

Unknown Or Other problem #91

The vehicle will not start because the instrument panel will not allow to start due to a computer. Please furnish additional information. Dealer is aware of the problem. Mr.

Unknown Or Other problem #92

No summary. Dt.

Unknown Or Other problem #93

Bad irmc, I was responsible for a $200 deductible, then van had to go back to shop (engine light still on) now output speed sensor shaft is bad , that will be another $200 deductible/unable to afford a renatl car due to repairs. . . Ts.

Unknown Or Other problem #94

1999 Ford Windstar **dimsii ivoq entry posted after 12/12/02 cut over to artemis**765507.

Unknown Or Other problem #95

There is no light on dash to indicate that cruise control is on. Consumer feels this is a safety concern.

Unknown Or Other problem #96

While driving the door chime will go off intermittently, interior lights come on as well. Please provide additional information. Mr.

Unknown Or Other problem #97

Engine check light appears on dashboard permanently. Dealership is aware of problem. Consumer will furnish additional information.

Unknown Or Other problem #98

When a turn was made or the brakes were applied there was a loud popping noise. The location of the noise was unknown, therefore the dealer was unable to correct the problem.

Unknown Or Other problem #99

The contact owns a 2000 Ford Windstar. The contact stated that when attempting to enter or exit her vehicle, the door handle would shock her. The failure began nine years ago. The dealer or manufacturer were not notified nor was the vehicle diagnosed or repaired due to cost. The current mileage was approximately 145,000. The failure mileage was unknown. Updated 2/28/11 updated 04/2/11.

Unknown Or Other problem #100

Nhtsa recalls 01v261000 and 01v207000. Dealer has been contacted for repairs. Dealer failed to return phone calls over a two week period, after filing a complaint with NHTSA, the dealer scheduled an appointment.

Unknown Or Other problem #101

When I started my minivan it was an afternoon. I noticed that when I started driving the minivan it was like forcing it self then I would change the speed and it would sound different but it felt like it was heavy, I would change it to n and it still make this sound like if I was driving on a wet highway and engine was still loud. When I would speed more than 30 mph it just wouldn't respond as it did before. I purchased this minivan not to long ago -I would say close to a month-. When taking it for a test drive everything looked good, sounded ok -other than the shocks that needed to be replaced- and no lights were on. But after two days had gone by the previous owner said that the abs light would "sometimes" turn on and would turn off on its own. So, I had a mechanic inspect the minivan for the replacement of the shock wondering if this might take care of the problem, but after the work was done the abs and brake light started to turn on. Went back to the mechanic because it came making weird sound on the left side so he told me that brake pads also needed to be replaced, so I thought to myself this would take care of the problem which it didn't happen. Now after close to a month of owning this minivan and weather becoming much hotter I noticed this problem. I had a mechanic look at it again today and he suggested that a take it to a Ford dealership to have the minivan inspected since he was also aware of a recall done on these types of vehicles. I am just afraid to keep on driving it because I can tell something is just not right and I feel that it's just going to brake down on me anytime soon. And since I have a baby I prefer not to drive or drive a long distance or even on a high speed.

Unknown Or Other problem #102

While driving at any speed engine check light will come on unexpectedly, and will not go away. Dealer could not fix defect.

Unknown Or Other problem #103

Please provide technical information regarding defect of vehicle. No safety defect listed, information request.

Unknown Or Other problem #104

Door ajar warning light/audible alarm goes off and remains on for extended time despite all doors securely closed and locked.

Unknown Or Other problem #105

2001 Ford Windstar sel my brake light and abs light are on frequently . . . I notice this during and after rain or when conditions are wet outside . . . Also after I hit a bump in the road they seem to come on. My vehicle has been like this for at least a year and the dealership told me I needed new brake pads on the front. I replaced them and the problem continues to occur.

Unknown Or Other problem #106

No summary.

Unknown Or Other problem #107

Contacted Ford, they don't seem to want to fix this problem because warrenty is out. Vehicle two years old. Should not have this problem. No safety defect listed within summary.

Unknown Or Other problem #108

No summary listed for above vehicle.

Unknown Or Other problem #109

Paint is peeling off large areas of roof and sides.

Unknown Or Other problem #110

The 1994 and 1995 Windstars were recalled for this problem. I dont understand how come the 1996 werent. No safety defect listed within summary.

Unknown Or Other problem #111

Engine check light keeps coming on. The service department has not fixed the problem after 12 attempts. Ford refuses to acknowledge there is a problem.

Unknown Or Other problem #112

No summary listed for abov evehicle.

Unknown Or Other problem #113

This was done during manufacturing. No safety defect listed.

Unknown Or Other problem #114

No summary listed for above vehicle.

Unknown Or Other problem #115

The paint on the roof is peeling off and I have taken it in to the Ford dealer a total three times and it only lasts for a few months and starts to peel off again. The following number is the case number from Ford manufacturing: tracking kmm348947c0km case 101425. No safety defect.

Unknown Or Other problem #116

Was traveling 35mph when brakes were applied, the brake pedal went to the floor. Happened twice. Took to dealer & mechanic could not locate problem. Intermittent problem.

Unknown Or Other problem #117

Vehicle unable to use snow chains when needed to travel up snowy mountains. Dealer notified, and informed consumer that nothing could be done. Asking NHTSA to help in this matter or provide additional information.

Unknown Or Other problem #118

Inaccurate gas guage - guage only goes up to 3/4 full. When guage shows empty, there's still 1/4 tank of gas.

Unknown Or Other problem #119

No summary provided by consumer.

Unknown Or Other problem #120

The paint on the roof of the van is peeling that it looks like someone took a can opener to it.

Unknown Or Other problem #121

Faulty fuel gauge failed. Yh.

Unknown Or Other problem #122

There have been several recalls issued and I was not properly notified. By looking at the recalls I think that I may have been charged by the dealership for a recall issue.

Unknown Or Other problem #123

The problem first occurred at 10-15-97. I took it in and the Ford dealor told me that everything checked out. The check engine light has come on 4 to 5 times since. Now that the dealor has identefied the problem they tell me it will be a 1200. 00 fix. Of course now it is out of warranty.

Unknown Or Other problem #124

Electronic switch for hatch warning light failed.

Unknown Or Other problem #125

The consumer requested that the manufacturer investigate a speedometer problem on Ford Windstars and escorts.

Unknown Or Other problem #126

No summary listed for above vehicles.

Unknown Or Other problem #127

Door ajar indicator light is inoperative, doesn't know if doors are open or not. Contacted dealer.

Unknown Or Other problem #128

Never notified of any defects as on NHTSA website.

Unknown Or Other problem #129

No failure identified.

Unknown Or Other problem #130

No summary listed in above vehicle.

Unknown Or Other problem #131

Intermittently engine check light comes on while vehicle is in motion. Dealer has not been able to duplicate or correct the problem.

Unknown Or Other problem #132

In addition, the following are warranty/recall issues that need to be addressed on this vehicle. Dt.

Unknown Or Other problem #133

When the cigarette lighter is pushed in for use, after it gets hot the lighter shuts out so hard it lands in the back seat of the vehicle. Please provide any further information. Ph.



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