Body problems of the 2012 GMC Acadia

The back seat driver's side door shut with such impact as to amputate the finger from an adult. Vehicle was parked on incline when front driver's side door shut, the back door also shut. There were no safety features to protect fingers from the hinge side of back door. The force of the door slamming and lack of any space between the hinge side of the door and its frame caused my middle finger from the top knuckle up to be cut off completely thus amputated from hand.

Incomplete recalls.

The power liftgate suddenly collapsed while I was standing underneath it. It dropped on top of my head pretty hard as it was a sudden drop of the liftgate. My safety was/is at risk and has caused injury to my head. Currently experiencing headaches. As condition progresses, I will be seeking medical attention. It is available for inspection. I have recorded a video of the problem. The problem is recurring and reproducing. I have not taken it to a dealer or independent service center today (9/13/2021 date of incident) as the weather is bad in my area (experiencing high rain and winds from a tropical storm). I will have it taken in on 9/14/2021. The vehicle has not been inspected by anyone. There were no warning indicators or other symptoms prior to the initial collapse.

The back life gate does not stay open. It will automatically open with press of button: however, it will not stay open and will fall down fast without any indication. It is very dangerous. ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#.

The lift gate opens and then immediately falls. It has hit me in the head a couple of times. The lift gate can only be held up if it is pushed up as high as it can go. I am short so that is hard for me to do. I also can't load/unload groceries if I'm holding the lift gate up. I let the lift gate close part way, holding it with my back as I try to load/unload groceries, but now the motor is pulling it closed on me and has trapped me up against the bumber! the car is always parked when we open/close the lift gate.

Tl the contact owns a 2012 GMC Acadia. The contact stated that while attempting to open the electronic rear lift gate, the lift gate would open and suddenly close without warning. The contact indicated that failure had occurred on multiple occasions. The cause of the failure was not diagnosed or repaired. The manufacturer and local dealer ziegler GMC of lincolnwood, IL was notified of the failure. The contact was informed that the VIN was not included on NHTSA recall campaign number 15v415000 (structure). The failure mileage was 49,000.

Tl- the contact owns a 2012 GMC Acadia. The vehicle was previously serviced under NHTSA campaign number 15v415000 (structure). However, the contact stated that after opening the lift gate, the lift gate fell without warning, striking the contact's head and knocking him unconscious. The contact was taken to the hospital. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000. Np.

My car was purchased with a power lift gate in 2012. It has always worked fine until one day recently I was holding my young daughter putting a package in the trunk when it suddenly reversed its motion just as it was almost fully open and came slamming down on both my daughter and I hitting me, thankfully not my daughter right in the head. There was no way I could have gotten out of the way of this door-the safety feature which would make it go back up if something was in the way was defective at this point and not working. There was no warning leading up to this event that would cause me to believe the door was beginning to break. My husband looked at it as well when I returned home and it continued to take place and forcefully slammed the door down. We immediately disabled the power lift gate; however, it was almost impossible for one individual to operate the door manually because it would not stay up on it's own and had to be held open. I have contacted GMC and have a opened up a claim with them but they have not reported that there are any open recalls on this car part. We are very upset and thankful that myself or my daughter wasn't hurt worse ( I did suffer a headache for a good part of the day). I feel that this was a very dangerous event that took place and there was no way to get out of the way of this door forcefully and erratically being brought down on my head. We have paid several hundred dollars at this point to rectify the situation and fix the lift gate. I have saved my receipts. The picture below is of the part that broke.

The vehicle was in motion near an intersection and approaching the light to turn. ( near airport in raleigh nc) the front and side airbags failed to deploy during the crash. The other vehicle has been declared total loss and mine has significant damage and could be classified as total loss. There are personal injuries. I am attaching pictures of the vehicle and accident report.

The contact owns a 2012 GMC Acadia. The contact stated that the lift gate secure system failed causing the lift gate to release hitting the contacts head. Medical attention was not required. The dealer informed the contact that the vehicle was not included in NHTSA campaign number: 15v415000 (structure). The vehicle was not repaired. The failure mileage and the VIN were not available.

The contact owns a 2012 GMC Acadia. The contact stated that the life gate failed. The contact was struck on the back and the shoulder. There were no injuries reported. The vehicle was taken to a dealer where the lift gate strut was replaced. The vehicle was previously repaired under NHTSA campaign number: 15v415000 (structure). The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.

Tl-the contact owns a 2012 GMC Acadia. The contact stated that while in park with the lift gate open, the lift gate independently closed. In addition, the contact stated that the lift gate was activated but it failed to stay in the upright position. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was aware of NHTSA campaign number: 15v415000 (structure) but the VIN was not included. The failure mileage was 51,000. Oo.

Tl-the contact owns a 2012 GMC Acadia. The contact stated that while the vehicle was parked with the lift gate opened, the door independently closed with force, hitting the contact in the head. The vehicle was not taken to the dealer. The contact received notification of NHTSA campaign number: 15v415000 (structure), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000. Sw.

When stationary and using the back life gate. Back lift gate will open, then violently come down about 10-12 inches. Very likely to injure. If you hold it up, it seems to push down. If you are holding it up, when you let go it violently slams shut. It could severely injure someone. I was told by GMC that my vehicle was not part of a current recall for other GMC Acadias -- for the exact same issue. . They will not cover the repair as part of the recall, since my vehicle is not part of their recall. I am reluctant to have it repaired myself, as I believe it is the exact same issue address in the recall. If you shut off the power lift gate it becomes even more dangerous, as the heavy door will violently slam shut when you let it go. The date is a guess. No serious injuries, just some small bumps on the head -- but it has a possibility of injuring futher, for a shorter person or child.

Tl- the contact owns a 2012 GMC Acadia . The contact received a notification of NHTSA campaign number: 15v415000(structure) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distributions disconnect. Jo.

Tl-the contact owns a 2012 gm Acadia. The contact received a recall notification for NHTSA campaign id number: 15v415000 (structure) and stated that the part needed was unavailable to perform the recall repair. The contact also stated that the rear gate landed on his back last Saturday, no injuries were reported. The manufacturer was notified of the failure. Bp.

Tl-the contact owns a 2012 GMC arcadia. The contact received notification of NHTSA campaign number: 15v415000 (structure). However the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Ec.

The contact owns a 2012 GMC Acadia denali. The contact stated that when the sun would beam on the chrome dashboard, the reflection from the chrome would cause a blur in the contact's vision for a short period of time. The vehicle was taken to the dealer where they advised that there was not a repair available for the issue. The manufacturer was not contacted. The failure and current mileages were approximately 19,000.