Tailgate Latch Problems of GMC Envoy

The contact owns a 2004 GMC Envoy. The contact stated that while the vehicle was parked, the rear hatch back glass shattered. An independent mechanic diagnosed that the rear latch needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 142,000.

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Rear hatch cover for 2003 GMC Envoy xl, in winter climates, snow then ice collects and it can break, potentially come off going down the highway, could it cause an accident? hasn't happened yet, but they still have not changed the design, and according to former service writer at local dealership,they have repaired or replace several. First repair consists of using adhesive under hatch, doesn't last long. I consider it a design defect, that should be changed, again would only be a problem in winter climate areas. Incident date is date schedule for replacement of part.

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The rear window on the tailgate pops open about every other month. The dashboard display advises this has happened but it can be easily heard when the latch pops. This has been occurring for several years. The date below is the most recent occurrance.

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