Carrier/rack problems of the 2010 GMC Sierra

11 problems related to carrier/rack have been reported for the 2010 GMC Sierra. The most recently reported issues are listed below.

1 Carrier/rack problem

Failure Date: 05/01/2018

Dash cracking at pass airbag ( safety issues ) and numerous cracks on instrument cluster portion of dash. . . Multiple exact problems and a lawsuit dated Jan 2018. Gm needs to replace all these dashboards.

2 Carrier/rack problem

Failure Date: 01/28/2016

Cracked dash between passenger air bag and defroster, created a rattle service manger at gay GMC said they all crack $800 but they would replace for $400 I have extended coverage $100 deductible GMC has a big problem of product defect not from wear. I want it replaced at no cost.

3 Carrier/rack problem

Failure Date: 01/05/2016

The dashboard of 2010 GMC Sierra denali is cracking around the passenger air bag, and above the instrument cluster. The reason behind this is unknown to me. I rarely drive my truck, and have not been in any collisions. The cracks continue to grow due to the stress on the dash while driving (I. E. The separated pieces move up and down due depending the road conditions).

4 Carrier/rack problem

Failure Date: 10/02/2015

Dash cracked from corner of near airbag on passenger side. No impact or anything to cause crack.

5 Carrier/rack problem

Failure Date: 09/15/2015

The truck was parked in my driveway when I got in and started the ignition. As soon as I did, the plastic dashboard cracked at the passenger side air bag. One week later, same situation, as I started the ignition, the dash cracked above the driver's side instrument panel. The cracks have continued to grow since initially appearing. I have a safety concern that the passenger air bag will not deploy as intended since the integrity of the dashboard has failed, and further concern that if the air bags do deploy, that the dash has become so brittle that there will be sharp chards of plastic in the passenger compartment as the dash is shattered into pieces from the impact of a crash.

6 Carrier/rack problem

Failure Date: 04/13/2015

Vehicle has cracked dash in area of passenger air bag which could possibly cause shrapnel if airbags are deployed. This problem is common and there are thousands of people with this crack in the exact same area as mine. Contacted gm and they refuse to acknowledge a problem.

7 Carrier/rack problem

Failure Date: 02/04/2015

A crack has formed on the passenger side of the dash board near the air bag. This should not occur in a vehicle of this age. The vehicle has been to the dealer on numerous occasions without any mention or action to repair. I will be contacting them on Monday about covering the repair. I believe that this is a manufacturing design issue and the dash should be replaced under warranty. In the month of June 2015, I had to have my master cylinder and brake booster replaced. The first occurrence was in January 2015 of this year and I filled the master cylinder with fluid because of the brake warning system came on and the brake fluid in the master cylinder was at the minimum level. The dealership advised tat it could be the result of low brakes and to keep an eye on it and if it loose brake fluid to bring it in. When it occur again in June 2015, I took it into the dealer. It was determine that the brake master cylinder was leaking into the brake booster causing the warning likes on the dash to illuminate. At just over 40,000 miles, this should be cover by gm as a warranty item. I believe I am due a refund.

8 Carrier/rack problem

Failure Date: 10/01/2014

The dash is my truck has started to crack. From research on the internet I see this is a fairly common occurence. The dealer said it is not covered although I have an extended warranty. I am unsatisfied with gm and feel this crack dash could be a hazard if an accident were to occur. I would love a compromise from gm to at least offer to pay some of the cost of replacement, if not all of it.

9 Carrier/rack problem

Failure Date: 09/05/2014

The dash board on my 2010 GMC has cracked in several areas, including at the passenger airbag. I have strong concerns that the dash will break apart in an accident if the airbag were to deploy and possibly injure occupants in the cabin. The plastic is very brittle and could easily cut someone.

10 Carrier/rack problem

Failure Date: 04/09/2013

2010 GMC Sierra crew cab pick up truck. Dash panel cracked on upper right corner of passenger side air bag. Upper left corner cracked a couple of weeks later. GMC refuses to admit that there's a problem even though the cracked dash panels have been documented on several different message board and facebook groups.

11 Carrier/rack problem

Failure Date: 10/01/2012

The entire dashboard has started cracking.


Other Equipment related problems of the 2010 GMC Sierra


Fuel Economy of Sierra Vehicles
Sierra Service Bulletins
Sierra Safety Recalls
Sierra Defect Investigations