Table 1 shows one common seats related problems of the 2013 GMC Sierra.
| Problem Category | Number of Problems |
|---|---|
| Seats problems |
The head rests of our new truck (purchased Dec 2012) project so far forward that it forces my head to tilt downward. There is no forward/back adjustment to the head rest, and turning the head rest backwards to make it bearable means it no longer will serve well to prevent neck injuries in a crash. For shorter drives, the forced head tilt is uncomfortable, but for longer drives it causes enough pain that I had to see a chiropractor (and I'm an athletic, healthy person!). The dealer and manufacturer contend it works as designed for safety in a crash. But if I can't sit in it for normal driving without experiencing neck/back pain, how "safe" is that? I noticed the new 2014 GMC 1/2-ton pickups have a head rest with a noticeably less angular design, indicating GMC recognized the head rest design in my 2013 3/4-ton truck is, at best, a poor one and, at worst, a potentially dangerous one. Is there any recourse to getting GMC to replace my head rests with the new design (or even an older one, like the straight-up-and-down ones I have in my 2003 chevy tahoe)?.