Tailgate Latch problems of the 2019 GMC Sierra 1500

The contact owns a 2019 GMC Sierra 1500. The contact stated that the tailgate was occasionally opened unexpectedly while driving at various speeds. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the failure might be related to an unknown recall that included vehicles or model year 2021-2025. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 123,000.

The contact owns a 2019 GMC Sierra 1500. The contact stated that on several occasions while driving at various speeds or while the vehicle was parked, the tailgate opened inadvertently. Additionally, the contact stated that the tailgate failed to lock or unlock manually. The vehicle was taken to a dealer where it was diagnosed and determined that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 83,000.