Hatchback/liftgate Problems of GMC Terrain

Tl the contact owns a 2012 GMC Terrain. The contact stated that the liftgate failed to function properly and would lower very quickly when activated. Norman gale Buick GMC (973-267-1100, 1247 NJ-10, cedar knolls, NJ 07927) was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,867.

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The contact owns a 2013 GMC Terrain. When the liftgate was opened remotely, it would open and then close unexpectedly. The contact also stated that the failure occurred every time for approximately four months. The manufacturer was notified of the failure. The dealer was not notified. The vehicle was not repaired. The approximate failure mileage was 86,000.

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The contact owns a 2015 GMC Terrain. The contact stated that when the automatic liftgate button on the key fob was depressed, the liftgate opened and came down suddenly without warning. The contact was struck on the head, but was uninjured. The contact stated that the failure occurred five other times. The manufacturer was notified of the failure and complaint number: 8-292626883080 was filed. The vehicle was not repaired. The approximate failure mileage was 50,000.

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The contact owns a 2014 GMC Terrain. When the tailgate was ajar, it independently closed. The failure was persistent. The vehicle was taken to a dealer where it was diagnosed that the liftgate struts failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.

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