Dashboard Crack problems of the 2013 GMC Yukon

The dash board is cracked from the driver side all the way to the passenger side airbag. Upon doing research, this is a common occurrence with these models. I've contacted gm customer care and advised them of the issue as well as my concern that the cracked dash board may puncture the airbag and become inoperable during an accident.

2nd dash that has cracked. First was in approx 2015 and then this year. Large complete section broken out. Came outside to find it had cracked and keep windshield cover in it. Both door handles have broken and I have replaced those. Vehicle only has 55,465 miles.

2nd dash that has cracked. First was in approx 2015 and then this year. Large complete section broken out. Came outside to find it had cracked and keep windshield cover in it. Both door handles have broken and I have replaced those. Vehicle only has 55,465 miles currently.

Deep cracks in dashboard, including passenger airbag area, could pose serious risk by affecting the deployment of airbag. This is apparently caused by the poor quality plastic material used to manufacture the dashboard. This material cannot withstand the summer/hot climate.

While driving in tennessee on a family vacation, we heard a crack from the front area of the car and the passenger saw the dashboard had cracked. The crack is in the middle though I'm concerned it may interfere with airbag deployment. It was a sunny day in the summertime. The interior temperature was set to 76 degrees. We were on a smooth highway, going about 50mph. We did not hit any road obstructions or holes. Since the initial crack occurrence, there have been several lengthening cracks, in both summer and winter, (ohio) where we heard cracking sounds both driving and at rest (parked but idling) I don't have pictures at this time, though I can provide current jpg's if needed.

My denali has a bad crack on the dash board and I hit a bump a piece of the plastic flew and cut my face , the dash is getting worse and this is becoming a liability. I will be contacting my attorney and the bbb, about this dangerous issue. I'm glad it was me and not my children that got injured.

The dash is cracking over air bags which could throw pieces as air bag deploys or could puncture airbag as it deploys.

A little of a month ago we noticed there was a crack from the corner of the air bag down the dash. The car was stationary and has never been in any accidents. I called the dealership to find out if my service contract was going to cover this since I have only owned this vehicle a little over a year. The informed me it would not be covered. This is a huge safety concern for me and my husband as we have two small kids and always have kids in the car. So I tried to open a case with gm customer care hoping they were going to do something as this was a gm certified vehicle and that warranty just expired 2 months ago. They don't care about any of it. They go back to the original warranty and told me it was not a safety issue because it doesn't have a recall issued on it and they aren't going to do anything for me. They advised me to talk to the dealership customer experience manager and see if there is anything they could do. I have always bought gm products but this has changed my mine. Peoples lives could be at stake here with dashboards cracking all around these airbags that so many people are having problems with. I advised there are complaints all over the internet and they all act surprised!! I drive a big SUV for more protection and reliability for my children and now I have a vehicle that is only 5 years old with only 69k miles on it that was worth a ton of money that now is a huge safety risk for me when I drive with my kids and other kids. Buck up gm this is a huge safety problem. . . Before someone gets killed!.

There is a crack in my dashboard that could serious injury or death if the airbags deploy.

Tl- the contact owns a 2013 GMC Yukon xl. The contact stated that the dashboard cracked on the front driver's side, without warning. The contact called and took the vehicle to the countryside Chevrolet Buick GMC dealer (920-354-6097, located at n8167 kellom rd, beaver dam, WI 53916) where the technician took pictures of the failure and stated that the dashboard needed to be replaced at the owners expense. The manufacturer was made aware of the failure and stated that there was no recall and that the vehicle was out of warranty. The manufacturer referred the contact to the NHTSA. The failure was not repaired. The failure mileage was 82,000. Fe.

The contact owns a 2013 GMC Yukon. The contact stated that the dashboard was cracked on the front driver's side. The dealer was contacted (days Chevrolet in jasper, GA) and stated that there were many complaints about cracked dashboards. The technician stated that the vehicle was out of warranty. The manufacturer was made aware of the failure and stated that there was no recall for the failure. The vehicle was not repaired. The failure mileage was 46,990.

Dashboard cracks.

The dashboard has many cracks and has separated in two locations next to the airbag! the vehicle is kept in a garage, well maintained with less than 60,000 miles. My fear is if, there is a front-end collision and the airbags deploy, chunks of the dash will become dislodged and possibly cause more injuries.

Cracks on dashboard. Mine happens to be near the passenger airbag slot. This is occurring to many similar gm vehicles. Doing a web search shows thousands of people having this issue. This was noticed a few weeks ago. The vehicle was parked when it was noticed. I have concerns about the safety of this.

Cracked dashboard. My 2013 Yukon slt (46,000 miles) has a crack in the dashboard directly above the airbag starting at the upper left corner that stretches between the airbag and defrost vents. So far the crack is thin, however it will only get worse over time; if you do research online the older models 2008-9-10-11-12s have severe cracks and holes in the dash so it is just a matter of time. I have done nothing to cause this crack and I have kept the vehicle inside a garage and/or use a sunshade when parked in direct sunlight. This is a safety issue and should be recalled. If I were to be involved in an accident and the airbag deploy, so would shards of the dash and become shrapnel. It is imperative that gm recall all these faulty dashboards and replace free of charge.

I have stress cracks in a faulty dashboard that has had no blunt force. These cracks are located at the instrument cluster, center speaker and another at the passenger airbag. Behind the instrument cluster a portion of the dash has collapsed now. My vehicle has been garaged for most of the time since purchased. Since we bought our new home it has been outside for less than 4 months and the cracks appeared. I now have 4 and collapsed area.

Crack on the dashboard, vehicle was park, motor ignition was off in the driveway.

"takata recall. Dash is cracked and continues to crack on the passenger side next to the passenger airbag. I'm worried that the dash could splinter in a vehicle crash if the passenger airbag deploys.

Cracked dash on passenger side near air bag deployment location. Happened overnight with vehicle off and in garage and in moderate temperatures.

Cracking on the interior dash board above airbags and steering wheel. This has started to happen with no specific reason or accident causing it.

Defect caused dash to crack at the passanger airbag, I am concerned about my children being injured from the cracked dash as well as the shards flying and injuring my child if I were to be in an accident.

The contact owns a 2013 GMC Yukon denali. The contact stated that the dashboard was cracked over the passenger side air bag. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 61,000.

My dash board is cracked around the airbag location on the passenger side of the vehicle. Researching this has shown that it's a reoccurring defect in the Yukon, sierra, silverado, tahoe and surburban models. There are numerous reports of the same issue without any corrective action by the manufacturer short of a replacement "case by case" basis.

I previously owned a 2009 Chevrolet tahoe. We bought it with 45k miles. About 60k miles the dash began to crack above the speedometer and next to the passenger air bag. I paid a body shop to replace the dash and then everything was fine. After 130k miles, the crack above the speedometer became visible. We then traded it in and now own a 2013 Yukon xl. I bought it used, under warranty and it now it is out of warranty with 55k miles. Over the last 10k miles, I have seen my dash crack above the speedometer and next to the passenger air bag. The same location as the tahoe. I have done some research and it seems to be a very common occurrence in 07-14 tahoes/silverado/sierra/yukon/suburbans. I also work at a large government agency and have found this has occurred in vehicles that were purchased new by my agency. This manufacture defect is very concerning. If the airbags were to deploy, the dash would shatter and cause serious injuries. I contacted gm and was told there is nothing that can be done. I was told there are no recalls and to make a complaint to you. It was explained to me that if I bought the car new, then maybe there would be something that could be done. Gm stated they do not know what the previous owner could have done to the dash. Gm could not elaborate this claim. I asked if I purchase a new dash, installed by gm and the defect occurs again; would they then replace it. Gm stated no if it out of warranty. I am writing to you to show my concern for this defect and the lack of concern by the company distributing these products. I find it unethicall to distribute a product when they know there is a known issue. I have attached photos of my vehicle as it is now. I also located a old picture from our old vehicle. This vehicle is garage parked and driven by my wife so there is no abuse done. Can someone review this and contact me to see what can be done?.

Dashboard cracking near airbag, noticed it this morning after dropping kids at school. Car is garage kept.

The dashboard is crack. Looks like a vehicle was sold to me and they fixed the crack but after I been driving for 2 months the crack is there.

Tl the contact owns a 2013 GMC Yukon denali. While the vehicle was stationary, the contact noticed that the dashboard was cracked near the front passenger side air bag. Silver star Buick GMC (3601 auto mall drive, thousand oaks, California 91362, (805) 222-4789) was made aware of the failure and performed an assessment of the dashboard damages in the form of pictures and documented the contact's case file. The dealer then referred the contact to the manufacturer. The manufacturer was made aware of the failure and stated the vehicle was out of warranty coverage and that there was no recall. The contact was provided with case number: 8-4694265955. The failure mileage was approximately 75,500. The VIN was not available.

Our 2013 denali which we purchased new in 2014 has had a cracked dashboard above the passenger side airbag for more than a year (~2 years old). The integrity of the dash and airbag are problematic. There is no tangible support under the dash -- dealership says it's plastic!!! the vehicle was not in motion, just happened one day when it was parked in the driveway. Yesterday the outside passenger door handle broke off --- again, plastic parts instead of metal. If there was an accident, that passenger might not have an airbag properly deployed and nobody could open that door from the outside to rescue them!.

Passenger side of dashboard cracked which houses the front passenger air bag system. Dashboard shakes violently when brakes are applied.

Hey andy I have a 2013 GMC Yukon denali xl. I got it October 2014, and will have owned it three (3) years this October. At about 40,000 miles, I discovered a crack on my dash near the air bag on the passenger side. This was about a year ago. I put in a complaint and they (GMC) told me to take my truck to a local dealer ship and they would sale me the dash at cost, but I would have to pay for the labor. The total cost would be about $800. 00. I told them the truck is just a few thousand miles out of warranty and this should not be my responsibility to repair a manufacturer's defect. After thorough research, I found there are others that have the same problems as I.