Engine Cooling System problems of the 2023 GMC Yukon

The contact called on behalf of her daughter who owns a 2023 GMC Yukon xl. The contact received notification of NHTSA campaign number: 25v274000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while her daughter was driving on a back road at 55 mph, the vehicle lost automotive power. There were no warning lights illuminated. The contact’s daughter pulled over and attempted to restart the vehicle; however, the vehicle failed to restart. The contact stated that a bystander pulled over and assisted with towing the vehicle to a local dealer to be diagnosed. The contact was informed that failure might be related to the recall; however, parts to repair the vehicle was not yet available. The vehicle was not repaired. The approximate failure mileage was 50,000. VIN tool confirms parts not available.

The contact owns a 2023 GMC Yukon. The contact received notification of NHTSA campaign number: 25v274000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 GMC Yukon denali. The contact received notification of NHTSA campaign number: 25v274000 (engine and engine cooling). However, the part to do the recall repair was not yet available. The contact stated that when trying to turn the engine on, an abnormal sputtering sound could be heard. In addition, the vehicle would turn on after several attempts. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately unknown.

The contact owns a 2023 GMC Yukon. The contact stated while driving approximately 25 mph, the vehicle was jerking and driving roughly. The contact stated that the odor of burning metal was present inside the cabin of the vehicle, and the messages "service esc and traction control" were displayed. The contact was able the slowly drive the vehicle back to the residence, and later the vehicle was towed to the local dealer, who discovered metal shavings inside the engine oil. The contact stated that the fuel injectors and carburetor were replaced, but the failure was not resolved. The manufacturer was notified of the failure and informed that the VIN was included in NHTSA campaign number: 25v274000 (engine and engine cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 25,734.

The contact owns a 2023 GMC Yukon xl. The contact stated that after refueling and attempting to accelerate, the vehicle started shake and vibrate abnormally. The vehicle was driven to the local dealer and was diagnosed and determined that the engine was faulty and needed to be replaced. The engine was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The contact was informed that the VIN was not included in the NHTSA campaign number: 25v274000 (engine and engine cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 62,974.