general problems of the 2023 GMC Yukon - part 1

I was traveling with my family on the ohio turnpike. We were traveling west in our 2023 GMC Yukon denali when we lost all propulsion and the engine seized. There was no warning lights or other symptoms prior to this incident on may 3, 2026. In fact, I had the vehicle in for the prescribed recall to test the engine for the known defect earlier in 2026. The vehicle passed that test and was given the upgraded oil change to presumably prevent the engine failure in the future. It did not work. Our safety and others on the turnpike were at risk while we were traveling at highway rates of speed with sudden loss of all propulsion. The vehicle was towed that evening to local gm dealer - yark chevy in [xxx] . Upon inspection on may 5, 2026, the dealership informed me the engine had seized and would be replaced by gm. They were unable to provide a timeline for this repair. I have the tow expense of $260. 70 and now the uncertainty of when I might have a vehicle back. The safety of my family and all others traveling the ohio turnpike that date were at significant risk. The vehicle remains at yark chevy in perrysburg, ohio available for inspection upon request. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

This vehicle was identified as recalled in 2025 for total engine replacement and the engine did fail in may 2025 it would stall while driving. GMC performed the engine replacement in June of 2025. The car stalled again on Friday may 1. It was taken to the dealer on may 7 and was diagnosed as needing another complete engine replacement. I was told that GMC identified a need to replace more parts after my engine was replaced but I was never informed of this. I was told my this dealership that I am the first vehicle they’ve seen that will require a second full engine replacement it is a 6. 3l v8. This car stalled while I was driving with a 3yo in the vehicle.

My 2023 GMC Yukon denali is currently at the dealership due to a manufacturer recall involving the engine. The engine issue occurred while I was driving with my children in the vehicle, which required me to pull over and have the vehicle towed to the dealership after inspection, I was told the vehicle requires a full engine replacement. The dealership has stated there is no estimated time of arrival for the replacement engine due to backorder, and that other customers have been waiting for extended periods. I am currently without my vehicle and have been provided a temporary replacement that is not comparable. The extended delay and lack of timeline are causing significant loss of use.

I am filing this complaint regarding my GMC Yukon denali, currently at greg lair GMC in canyon, texas, for gm safety recall n252494000, NHTSA campaign number 25v274, l87 engine loss of propulsion. My vehicle has been at the dealership for over two weeks for this recall, which in my case requires a complete engine replacement. I have been advised the repair may take another 4 to 5 weeks. During this time, neither general motors nor greg lair GMC has provided a comparable loaner vehicle or adequate transportation. This is not routine maintenance, elective service, or damage caused by me. My vehicle is unavailable because of a gm safety recall involving potential engine damage, engine failure, and loss of propulsion. The burden of this manufacturer issue should not be placed on the customer. I was told gm only can reimburse $44 per day for a rental. That amount does not reasonably cover a comparable vehicle to a Yukon denali and may not even cover a basic rental in the current market. A compact sedan or small vehicle is not an acceptable substitute for a full size SUV. I pay for and rely on a Yukon denali because my family needs the seating capacity, space, size, safety, and functionality of a full size vehicle. My family has more people than seats available in many compact vehicles. Being forced into a smaller vehicle is not only inconvenient, it creates a safety and functionality concern. If this recall is widespread and repair times are expected to take several weeks, general motors should have ensured that dealerships had access to comparable loaner vehicles or adequate rental authorization. I should not have to compromise my family’s safety, transportation needs, work obligations, or daily responsibilities because of a manufacturer safety recall and complete engine replacement. I am requesting that this complaint be documented and reviewed. General motors and greg lair GMC should provide a comparable full size SUV loaner, arrange and pay for a full size SUV.

I am filing this formal complaint to report a series of catastrophic, life-threatening mechanical failures involving my 2023 GMC Yukon. This vehicle has become a weapon on the road, exhibiting erratic behaviors that nearly resulted in a multi-vehicle fatality on a high-speed highway. 1. High-speed power loss (highway failure while my wife was traveling at 60 mph in heavy highway traffic, the vehicle’s transmission spontaneously and without warning disengaged and shifted into neutral. This caused an immediate and total loss of motive power. In a split second, my wife was left piloting a 6,000-pound unpowered projectile in the middle of high-speed traffic. By the grace of god alone, she managed to navigate to the shoulder without being rear-ended. This is a clear "sudden loss of motive power" defect that poses an immediate threat to life. 2. Unintended directional movement (reverse shift) following a total engine replacement—a repair that took over 45 days—the vehicle has now developed a new, terrifying defect. While stopped at a traffic light, the vehicle spontaneously engaged in reverse. This unintended movement occurred without driver input, creating a high risk of pedestrian strikes and intersection collisions. 3. Systematic failure and dealer evasion the vehicle previously exhibited "ghost shifts" into park and neutral at low speeds. Despite my repeated warnings to the general motors service department, I was dismissed until the engine ultimately failed. Furthermore, the dealership has been inconsistent and evasive regarding the serial numbers of the replacement components, leading me to believe that unsafe or defective parts are being recycled into these vehicles. General motors is aware of these powertrain defects, yet they continue to allow these "death traps" to remain on the road. My family will not be the "crash test dummies" for gm’s manufacturing negligence.

I was on the highway heading home with my [xxx] son in the backseat and without warning the engine shut down and luckily we were on the exit ramp and away from heavy traffic. I pulled over to the side and tried to start it again but it won’t even crank. The cabin heater stopped working too, it was -9 degrees outside that day and we started to freeze, luckily my wife was able to get to us in 20minutes. The vehicle was towed to gm dealership and they confirmed the engine seized and will need a new engine under special coverage n252494003-03. This was after the recall was completed for this vehicle. It had only 61392kms on it. We live in [xxx] and it gets extreme winters with below -40degree temperatures. It’s a remote area and there is no service on the highway for 200kms when heading south to city, if this would have happened on the highway with no services and extreme weather we wouldn’t have made it out alive. We are a family of 5 with a [xxx] and a [xxx] and we bought this vehicle after knowing that the engine recall was completed and gm deemed it safe. Unfortunately that’s a lie and gm is putting peoples safety and life at risk. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2023 GMC Yukon. The contact stated that while driving approximately 70-72 mph, the vehicle lost automotive power, and the engine seized. The engine warning light was illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 45,504.

On 2/28/26 I experienced complete engine failure on my 23 Yukon. I was going 70mph on the highway when the engine kicked and and kicked into neutral. The car spent 6 weeks in the dealer to have the engine replaced. I picked up the car on Wednesday, 4/15. On 4/16, I was once again driving, as normal when it suddenly turned off and kicked into neutral. 1 day after I picked up the vehicle it is once again being towed back to the dealer for the same symptoms it had when the entire engine had to be replaced. Both times, there is no warning. The car dings and a message comes up saying "restart vehicle". On 2/28, the car would not restart. On 4/16, the car did restart but only temporarily this is a major safety problem. The first occurrence I was going 70mph on the highway when I lost power. The second occurrence, I was driving 20mph on my neighborhood street and suddenly lost all power.

On April 7, 2026, I was driving my 2023 GMC Yukon denali ultimate on the interstate at approximately 70 mph, accelerating to pass a car so I could get off on my exit. Without warning, the dashboard displayed "engine shut off, press start button" and the engine lost power. I coasted off the interstate to the shoulder safely. I was alone in the vehicle. I thought it was a battery issue and had a coworker attempt a jump. The vehicle would not restart. I called moses GMC of huntington, wv, and they dispatched a tow through GMC roadside assistance. I waited approximately 2 hours on the shoulder for the tow. After the tow, pete, the moses GMC service manager, called and said nothing was wrong with the vehicle, that it only needed an oil change. He said it started right up and he drove it into the bay. Moses performed the oil change. When the technician test drove it afterward, the engine fully shut down on the hill leaving the dealership property. My husband zach happened to drive past and saw the Yukon stopped with hazard lights on at the top of the exit. Pete called that evening and said, "I think there actually is something wrong with it. " on April 10, 2026, pete confirmed the failure is the gm 6. 2l v8 l87 engine defect covered under NHTSA recall 25v-274 (connecting rod/crankshaft manufacturing defect). Full engine replacement required, estimated 6-7 weeks. This vehicle was previously inspected by moses GMC under recall 25v-274 in August 2025 and cleared at that time, approximately 8 months before the April 7 shutdown. Vehicle had ~38,000 miles, garage kept, full maintenance records, no prior engine issues or warning signs. No crash, no injury, no other vehicles involved in any of the three failure events.

My engine has metal flake in it and once which is a sign of engine failure. I reported it to gm they said it was a normal amount and to keep an eye on it the next day toil change. They issued a recall on the 6. 2l motors and they have not on the 5. 3l motors and this one is doing the same thing. I want to get ahead of the ball before my engine give out on the highway but gm is treating it like it’s not a big deal.

Months ago I took my car to the dealer for the engine failure recall and they said there were no issues and changed the oil to a higher viscosity oil. Today I was driving and my engine failed while turning onto a busy road and took multiple tries to get started. It finally started and the engine light was flashing. The dealer told me th flashing engine light was bad and to not drive at all. I pulled over and had it towed to the dealer. The engine light stopped flashing. The dealer said they pulled a code on the computer and would look at it. They had my car for a full day so far and have said they can't find an issue. I do not feel safe having my family in this car when the engine can fail and they say nothing is wrong. I am lucky that I wasn't hit at the location it failed at.

Loss of propulsion due to engine failure after recall repair completed.

The vehicle has the l87 gm engine. It lost complete power and the engine seized up and would not start again. Fortunately I was able to roll into a neighborhood and get off the main road with no issues. The dealer has confirmed the seized engine and a replacement engine has been ordered with no eta. There was no prior warning of the failure, besides a shuddering, like I was running out of gas, and then a lose of complete power.

Was driving approximately 70 miles per hour on the highway. While driving the vehicle just stopped in the middle of the highway after going 70 miles per hour. Was unable to put car in park. Car just shut off. Four police cars had to surround car due to being stuck in the middle of the highway with my small child in the car. Took an hour to get a tow truck. Being told our engine is now completely shot.

The 6. 2l motor in my GMC Yukon failed due to the camshaft and stalled me in an intersection on a highway. Had to shut the lanes down to get towed. Lost all power and couldn’t do anything but sit in the road. Just did a pico test and it “passed” but failed 3k miles after the recall was done.

While my husband was driving me and our 2 kids getting off of the highway, we experienced catastrophic engine failure. The engine just shut off with no warning. It went in to neutral and then park and shut off and would not turn back on. We were stranded on the side of the road in the dark while it was raining. We waited on an active roadway for 1 hour for a tow to come. It was towed to the dealership. The dealership reported that the engine is blown and that they ordered a replacement. I have a case open with gm who has confirmed the engine replacement is under warranty but what is to say this won’t happen again with the new engine ? the vehicle is not safe.

2023 Yukon xl denali passed the pico scope changed to 0w40 and 3 months later stopped working in the middle of driving just completely shut down. Engine started to smoke had it towed to dealership and they removed my oil filter and found crankshaft bearings in the filter. Needs a new engine now. Bought it brand new only has 45,000 miles on it currently.

The brake system control module, engine control module, and vehicle stability control system have repeatedly failed across 24 months and 9 repair attempts at two authorized GMC dealerships in tennessee. As of March 17, 2026 the vehicle has 27 active diagnostic fault codes including u160f and u1610 (brake system control module lost communication on both can buses), u1611 (engine control module lost communication), and c2a0a (vehicle stability control disabling inhibited). All components are available for inspection at beaman GMC in antioch, tennessee where the vehicle currently remains in an undrivable condition. Safety risk: vehicle has stalled on the highway with my family including young children in the car. Brakes have randomly engaged over 100 times with nothing around and also failed to engage when needed. Stability control is disabled. These are active safety failures confirmed by GMC's own diagnostic scans. The problems have been confirmed by both darrell waltrip GMC and beaman GMC across 9 visits. GMC's own technical assistance center (case xxx) was involved and could not resolve the defects. The vehicle was returned with more active codes than at drop-off after 57 consecutive days in GMC custody. Two unresolved GMC safety recalls are open on this vehicle — l87 engine loss of propulsion (n252494003) and brake fluid leak detection failure — directly related to the reported defects. Warning codes have been present and documented since October 2023 beginning at 1,381 miles. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I just survived a terrifying incident that proves the current gm 6. 2l (l87) engine "recall fix" is a dangerous myth. Living with the "ticking time bomb" I bought my 2023 GMC Yukon at4 brand new, but for the last two years, I haven't truly "owned" it—it has owned me. Every long-distance trip with my family was filled with anxiety. I constantly worried that I’d be the next one stranded on the side of the road while my neighbors' and friends' 6. 2l engines were seizing all around me. I traveled with fear that I’d be coming home in a rental car. The false security of the recall when the recall finally arrived, I thought the nightmare was over. On sept 15, 2025, my dealer in newburgh, NY, inspected the truck at 48,000 miles. They told me my engine "passed," switched the oil to 0w-40, and issued me a 150,000-mile extended warranty. I realized then what I know for sure now: 0w-40 oil is a band-aid, not a cure. Gm used thicker oil to "cushion" a physical manufacturing defect in the crankshaft and bearings just to avoid the multi-billion dollar cost of engine replacements. They traded my family’s safety for their bottom line. The catastrophic failure last Friday, March 13, 2026, the "fix" failed. I was traveling 70 mph uphill on I-84 with my **newborn baby** and two other kids in the back. Without warning, the engine seized solid. I lost all propulsion in heavy traffic and had to fight to get my children to the shoulder. We sat in the freezing cold for over an hour while traffic flew by us. An extended warranty is worthless when your engine dies in a high-speed traffic lane with an infant in the car.

Drove vehicle to town and back, 20 mile round trip. When entering my property, the engine stalled while pulling into driveway. Upon cranking, was very hard to start. When taking the next trip after engine stall, vehicle died in motion at 60mph approaching a traffic intersection with no warning, leaving very little time to navigate to the shoulder and off the roadway. Engine will not crank over, suspect engine has failed again, currently at dealer awaiting diagnostics. No lights, warnings, noises or indications of engine failure were observed during the drive cycle.

I own a 2023 GMC Yukon denali. In Nov. 2023, at about 4,000 miles, the vehicle suffered a complete engine and electrical failure at highway speed while I was traveling with my husband and three small children. It suddenly lost all power in the fast lane, including acceleration and engine function. Steering became extremely heavy, consistent with loss of power steering assist, and the electronics shut down. We had to guide the vehicle across traffic while coasting downhill to the shoulder beyond a guardrail. Traffic had to avoid us, creating a serious safety hazard. The vehicle would not restart. The vehicle was towed and required a complete engine replacement under warranty. After that replacement, additional issues followed. There was an hvac/defrost concern. In June 2025, the vehicle again became inoperable without warning while parked at a store. It would not start despite repeated attempts, including by a dealership representative. A diagnostic scan produced over a page of error codes, but the dealership could not identify a cause and stated the vehicle was safe. In Dec. 2025, the vehicle engine was inspected under a recall and I was told there were no issues. In Feb. 2026, the vehicle lost heat and was found to have no coolant despite regular maintenance and recent inspection. In Mar. 2026, at about 37,700 miles, the vehicle developed a loud clunking noise while driving. I stopped driving and returned it to the dealership, where I was told the engine had failed again and required another full replacement. The vehicle has now had two engine failures and three engines installed in less than three years. There were no warning lights or prior indications before these failures. I no longer believe this vehicle is safe or reliable for transporting my family.

My 2023 GMC Yukon denali with the 6. 2l v8 suffered a sudden loss of propulsion while traveling at approximately 70–75 mph on the highway with my wife and young daughter in the vehicle. The engine rpm dropped immediately to zero and the vehicle displayed a message instructing me to press start. I do not recall any meaningful prior warning lamps or symptoms before the failure. I did not hear a loud bang or other dramatic engine noise; the vehicle simply lost power and would not continue driving under engine power. I had to coast across lanes/shoulder to a stop, which created a serious safety risk to my family and other drivers because the vehicle lost propulsion at freeway speed without warning. After stopping, the vehicle would not restart. Pressing the start button produced only a click from under the hood and the engine would not crank. The vehicle was towed to a GMC dealership in victorville, California. The dealer has since confirmed that the engine requires full replacement. The failure has therefore been confirmed by an authorized GMC dealer and the vehicle should be available for inspection through that dealership/manufacturer if requested. This is especially concerning because this vehicle was already part of the known gm 6. 2l recall population and had supposedly passed the recall inspection/remedy before I purchased it. Despite that, the engine still failed catastrophically only about 1,355 miles into my ownership. Purchase mileage was approximately 26,343 and failure occurred at approximately 27,698 miles. Based on what the dealer told me, the failed component/system is the engine assembly.

Complete engine failure on highway at speeds of 70+. The vehicle was inspected per the recall on this engine and it passed inspection prior to purchasing. The vehicle now needs a complete engine replaced per local GMC dealer.

On September 4, 2025, I brought my 2023 GMC Yukon denali in for the product safety recall regarding the engine. My engine passed the recall inspection and I was given an oil change with high grade synthetic oil. This past Saturday, March 7, 2026 as I was driving in tampa florida with my [xxx] son, my Yukon experienced catastrophic engine failure and I lost all propulsion control. The car went into neutral and I pulled along the side of the road safely to avoid an accident. As I put my car into park, the engine shut off completely and would not turn on again. There was no clicking sound and no attempting to turn over. I contacted roadside assistance and they sent a towing company to bring my Yukon to century Buick GMC in tampa florida. The symptoms of what happened are similar to those of the recall. The dealership is replacing the engine however this is a critical safety issue as my son and I could have been severely hurt and or killed. Please investigate. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

2023 GMC Yukon xl 6. 2l v8 experienced progressive engine defects starting in first year. At 7,445 mi (Jan 2023), first dealer visit for engine issues. At 10,315 mi (Apr 2023), cyl 2 fuel injector failed (internally open), vehicle towed to dealer, replaced under warranty. At 14,982 mi (Aug 2023), identical cyl 7 injector failure (internally open), replaced under warranty. Two identical failures on different cylinders within 15,000 mi indicates systemic defect. By 30,409 mi (Aug 2024), dealer performed engine decarbonization due to carbon buildup from fuel injection issues. Dealer recommended additional decarbs at 38,077 mi and 42,577 mi. At 56,028 mi (Mar 2026), engine suffered catastrophic failure: piston ring failure causing excessive oil consumption and engine destruction, requiring full engine replacement. This matches gm's known 5. 3l/6. 2l v8 piston ring defect (subject of $150m class action settlement). Defective injectors caused incomplete combustion, carbon buildup on piston rings, ring tension loss, and catastrophic engine failure. Vehicle also has unfixed suspension defect (camber bolt/alignment). Vehicle visited dealer 8+ times. Engine failure poses serious safety risk from sudden power loss at highway speeds. Vehicle available for inspection.

My vehicle was one of the vehicles that was subject to the engine failure recall by gm. I took it to the dealership for the “repair“ where I was told the oil was changed to a different weight. Last night, I was driving down the road and all of a sudden my car just stopped. It still had power, but the engine had stopped. I tried to restart was unable to.

On 3/3/2026 during the night-time hours, I was traveling on the freeway in my 2023 GMC Yukon at over 65 mph when I received a notice from the instrument cluster stating that the battery was low and oil pressure was low. Before I could pull over to a safe location, the Yukon turned off while in motion. My wife and two children were in the vehicle. The Yukon stalled in the number one lane of the off-ramp. I had to remove my children and wife from the vehicle while in the roadway on busy throughfares and in darkness. I attempted to jumpstart the Yukon, but efforts were unsuccessful. The Yukon was towed to the dealership where I purchased it purchased from. The Yukon was returned to my custody on 3/10/2026 stating it was an issue with the battery. While driving the Yukon home it began to bog down and stalled out in-front of my residence as it was being driven by my wife. After arriving home (night-time), I went to check the Yukon, and it started with no issues. I drove the Yukon to see if the errors would occur again. While driving the Yukon on the freeway, the Yukon rmps indicated close to redline and I received a notification from the instrument cluster stating to turn the vehicle off (traveling at about 70-75 mph). Once again, I was unable to pull off to a safe location before the Yukon turned off on its own while still in motion; I attempted to jumpstart the Yukon but attempts were unsuccessful. The Yukon was towed again to dealership. On 3/11/2026 I was advised that the engine had seized and on 3/13/2026 I was advised by GMC the engine needed to be replaced (this was covered under powertrain warranty). The approximate milage of the vehicle is at about 42,200.

On 2/22/2026 we were driving back from west, texas on fm 2311 we were traveling at about 60 mph posted speed limit while we were entering th econsturction zone the vehicle said start the car we were driving in then I noticed we lost propulsion and steering and brakes were very difficult to handle my wife and 10 year child were in the vehicle with me. This road had no shoulders and a very steep deep embankment on both sides of the road. Very dangerous situation. We were trapped between two hills with no way to stay safe or get the vehicle to a safe spot to keep traffic from hitting us or the car we had to go stand down the bottom of the embankment to try and stay safe as best as we could. The leroy texas voluenteer fire department came up on us and was able to block traffic until the car was towed to our home then to freedom Chevrolet in faitfield texas on2/23/2026 on 2/23/2026 we made a claim with gm claim#89328131 and have been ignored by them told them a engone replacement does not fix the saftey issue permantly so I am repspectfully rejecting the repair told dealer not to fix. We had a recall done on 11/17/2025 for this issue and it failed us we could have been killed or seroiously injured. This is a massive saftey issue we even asked gm for a buy back or a swap and we called today on 2/27/2026 and gm told us john whoever that is would call us back never called us. Gm even acted like they could not find the claim number when I have an email about it. I am now very worried that gm will try to erase all the data from the vehicle recording device aka black box. Gm must be held accountable I own 3 gm vehicles worth a total of almost 300k all have a major saftey recall .

Recall notice for engine - recall service done 12/7/2025 - completed full engine failure 12/22/2025 after recall service completed - engine replaced and returned to us on 1/15/2026 2/20/2026 - service engine light with same warning code now on Yukon with new engine - appears as if new engine has failed.

Please see attachment.

The engine failed and had to be replaced with less than 70,000 miles on it. There has already been a recall associated with these vehicles where a part is either replaced or special oil has to be used. It does not seem that the fix prevents the engine from failing.

My 2023 Yukon at4 was taken to certified GMC dealer in November 2025 for the engine recall. The dealership gave my vehicle a clean bill of health at that time and the recall repair was cleared. On Friday, 2/13/26, myself and 5 other family members were en route to my godfather's veteran funeral service in newtown, PA. We were going 75mph in the middle lane of the PA turnpike when the motor seized up and vehicle lost all steering control and power. Since it was the side of the turnpike, we were limited in resources and stranded, missing the funeral service due to the length of time it took to get the vehicle loaded on a tow truck. Since the vehicle was unable to release the parking brake, the tow driver(s) were struggling to tow it. My husband, ended up having to go under the vehicle (on the side of the turnpike) to disengage the parking brake to help the tow drivers. This could have been a catastrophic situation. My vehicle was taken to a different GMC dealer than the original one that did the recall check. There are no rental vehicles available, so I am too out of a vehicle necessary for my work and family, with no time frame on the repair of my engine that only has 31,000 miles on it.   .

My 2023 Yukon denali is part of the l87 engine loss of propulsion recall. On August 28, 2025 my Yukon was inspected by sterling mccall Buick GMC (where I purchased it) and it was deemed to have passed inspection. They changed the oil and installed a new oil fill cap and filter. On February 13, 2026 I took my Yukon to my mechanic for an oil change. Upon initiation, he advised me that he found the oil stick to be dry, no oil on the stick. There was no leak.

My engine was part of l87 engine GMC Yukon xl 2023 recall, they checked the car at 41,000miles in Aug-sept 2025, then they suggested different oil to be used, they changed the oil and thats it, 5000 miles later my engine died on the high way, it shut off and car seized and shut off on the highway and did not move. I towed it to the GMC dealership, they confirmed the engine is seized, but they have been very secretive, they did not tell me whats wrong, they been some what ignoring me, I dont have a car its been few days, no one reached out to tell me whats happening, no offer to give me a loaner, when I kept bugging me they said we're opening the enigne to send the broken part inside to the GMC headquarters, I asked to know what's the issue what's happening but I'm worried they will do another short cut, I need your help on what to do next.

While driving down the road, my 2023 Yukon 6. 2l engine shut down, shifted to neutral, and a message on the screen said “press start again” leaving my family in a powerless vehicle in the middle of the road in moving traffic. There were no warning signs nor is my vehicle included in a current recall. The vehicle will be taken to the dealership tomorrow morning.