Suspension Noise problems of the 2000 Honda Accord

Clicking noise was coming from front suspension area. Car was inspected by a local mechanic and stated that there was a water leak from the air conditioner condenser onto the passenger side of the front subframe. As a result, the subframe fractured on the passenger side. The mechanic stated that the subframe was rusted and fractured. The front subframe needed to be replaced. Mechanic stated that the car was unsafe to drive as it could have resulted in severe injuries/death. Contacted american Honda on 7-15-15 to get a goodwill repair since this is a common issue with other owners as a result of manufacture defect. Amal, the representative in the product concerns department stated that it is Honda's policy not to issue goodwill since the car is out of warranty and is 15 years old. Honda - not everyone can afford brand new cars!!! your reputation has been to produce safe, dependable vehicles, but your lack of actual "customer support" shows otherwise. . Read more...

Heard a noise when breaking, turning, or going over bump. Took it to my mechanic & found that the passenger side front suspension sub frame (rear cross member) was completely rusted out. Sway bar is no longer attached to the frame. $1600 repair & he can not even find a part as he has seen so many of this same problem in last couple years. This is a very common problem due to ac dripping on the frame in that section. Driver side is solid. Honda needs to address this issue!.

Recently I heard a clunking sound coming from the front of the car. Upon inspection the mechanic said that the sub frame on the passenger's side had rusted/rotted out and that the front suspension had come loose from the sub frame. He said that the car was unsafe to drive and that I needed to have it repaired immediately. I called sunnyside Honda and spoke with the service manager regarding the problem. I said that I had looked on the internet and this was a Honda design defect and that numerous individuals had reported the same problem. I asked if Honda was willing to do anything to help with the repair because it was a design defect and that I had been a loyal Honda customer for years. The service manager contacted Hondas district service manager who replied that Honda was not willing to cover any of the $2,000. 00 cost of replacing the sub frame. I then followed up with american Honda motor CO. , inc. 's main customer service department in California. I spoke with [xxx] and she put me on hold for a long time. When she returned she said that the district service manager had said Honda was not going to do anything to help so the main customer service people were not able to do anything to help. A short time ago my grandson, a student at bowling green state university, purchased a 1998 Honda Accord for $4000. 00. Upon recent inspection of that car the sub frame has rusted/rotted out the same as my car and many other Honda Accords. I believe that Honda should be responsible for recalling and repairing these unsafe automobiles before someone is injured or killed as a result of their design defect and that they will continue to be unwilling to do so as long as individuals have no power to make them take responsibility. I am asking that you make it a priority to investigate and issue a recall of all these automobiles with Honda's design defect. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).