Side/window Air Bag Problems of Honda Accord Hybrid

Driver left a store in a parking lot, backed up, turned right and proceeded about 15 yards when side and overhead driver's side airbags deployed. No collision. Witnesses at coffee shop said they did not see or hear of a collision in an area that has them often. Was scuffing on left rear mud guard and slight indentation (have pix) on bumper. Collision center manager actually pushed it out with his hand. Collision center said there was slight blue paint transfer on wheel yet car was towed 10 miles to Honda dealership. Honda literature says air bags only deploy in the event of a moderate or severe collision. Top air bag only to deploy in event of a rollover. Just returned from a 5,500 mile trip. First tow truck driver didn't have correct gear to load onto a flat bed and radioed that there was no collision. Second driver couldn't find evidence of a collision at the location. No plastic on roadway, glass or anything else. Honda dealership employees had difficulty in locating the car the following morning following drop-off. Employees were looking for a car with side damage. Driver has been hurting in shoulder and head. Thought it would go away but has not. Will seek additional medical attention. Honda customer service in California has been contacted. Will also filed with washington state attorney general's office and insurance commissioner. Airbags and sensors in trunk pulled at the collision center are in the trunk. Car has remained in garage since being repaired. Owner traumatized and wants car replaced.

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