Adaptive Cruise Control problems of the 2019 Honda Civic

I was driving straight going 35mph on a 2 lane rd when my steering wheel starting making a weird noise & almost was shaking. The steering wheel then locked up to the left & wouldn’t move. This caused my driver side tire to go into the curb, & at this point my steering wheel was spinning in circles & all I could do was brake. After bumping off the curb I then was thrusted back over to the right lane (due to having no steering control) where I came to a stop grazing another vehicle. My insurance performed diagnostics on the vehicle & determined the steering rack housing assembly part failed, causing the accident. There was no damage at all to the vehicle that would indicate this part was damaged as result of the incident, therefore they are calling it “pre existing damage” even though Honda did a multipoint inspection on my car 08/03/2024 (not even a whole 3 months prior) that did not mention a single steering problem. It was ultimately determined this failure is what caused the incident. Upon further research I have found millions of Civics are recalled for this issue but not my year of the vehicle. However, I have found countless stories exactly like mine with steering failure all regarding the 2019 Honda Civic. I am now without a vehicle, insurance refused to pay for the failed part, and I have reached out to Honda over 10 times trying to get in contact with someone about this to no avail. I truly was terrified for my life and feel this needs to be addressed because as previously mentioned, there are countless other 2019 Honda Civic owners with the same horrifying stories. This puts not only owners at risk but all other drivers.

Since April of 2024, my steering has been sticking when making the slightest of turns. It has progressively gotten worse. I initially thought that I needed power steering fluid but that did not correct the issue. This sticky causes my vehicle to veer to the left and right abruptly into other lanes. I am fighting to keep the vehicle straight. I can hear the sticking noise constantly due to the lack of lubrication in the steering gearbox. I am fearful that I may cause an accident and injure myself or others when driving and I would like assistance in having the dealership correct this issue. This issue also causes the sensors for my abs, adaptive cruise control, lane departure etc to malfunction and alarm.

On multiple occasions, at least 10, my automatic braking detector system has engaged when no other cars were in front of me or around me on the road. It has happened while driving in the city at slow speeds, on the highway at 70-80mph, and most recently while going up ramp to merge onto interstate. The automatic brakes will engage causing my car to slightly brake and I then have to accelerate, especially while on the interstate, to keep the car moving or else it could just stop in the middle of the road with a potential to cause a deadly accident. My cruise control no longer works either. I wonder if these issues are synonymous? my safety and the safety of others is definitely at risk with my car randomly braking with no cars in front of me or next to me. The vehicle routinely gets inspected at my Honda dealership every 6-8 months when I get my oil changed and they have not reported any issues. There have been no warnings on the car prior to these incidents happening. This car has no accidents and currently has 30,000 miles. I would estimate the car had about 28,000 miles when the last incident happened while going up the interstate ramp. The braking system malfunction started at the beginning of 2023 from my knowledge.

I leased the Honda Civic from a dealer in maryland and the first advertisement for this car was this car has lane departure warning and adaptive cruise etc. I report some incidents of inefficacy these systems in my car while it showed alarm and Honda maintenance team assured me that it works perfectly. I was driving on fwy I-40 west in new mexico. After wind blow my whole front shield became foggy and the system did not show any alarm that it is not working. I ended up deviated from the road and my car was totaled. I called Honda customer service they assigned an investigation ticket but after several follow up nothing happened. Ca attorney general office referred me to you.

I turned on my vehicle and randomly had multiple warning lights come on including power steering, acc, vsa, hill start assist, lkas, abs. The power steering completely went out completely randomly but the power steering fluid is full. Two weeks ago I had my fuel pump recalled and now I have these issues. Valley hi Honda in victorville CA has not returned my calls and has been absolutely no help. If I had been driving there would be a good chance I would have crashed as I would have been unable to navigate a turn.

I took my 2019 Honda Civic into the dealership because I got a warning signal that says, collision mitigation system problem. The dealership says it needs a part that is back ordered and told me I could drive vehicle until part comes in. It has been several weeks. I am not comfortable driving my vehicle with this warning light on plus whatever they did since I assume this is a vital safety component/system. Also0, I have no cruise which makes long trips uncomfortable.

Every time I drive at least 30-35 miles I get the mitigation, collision and acc problem ive taken the car to Honda 3 times and they are not able to figure out the problem. I've paid for them to recenter the radar sensor but that didn't work now they are requesting I replace radar for $1,500. This car has 40,000 miles on it why am I having issues already? once I turn the car off the error message leave but once I get to the 30-35 miles it comes back up.