Table 1 shows one common equipment adaptive/mobility related problems of the 2023 Honda Civic.
| Problem Category | Number of Problems |
|---|---|
| Vehicle Controls Steering problems |
The contact owned a 2023 Honda Civic. The contact stated that while driving on a neighborhood street at 20 mph when the steering wheel became difficult to steer and the vehicle began to drift to the right causing the contact to drive into a mailbox. No warning lights were illuminated. There was property damage to the mailbox nothing else. The vehicle came to a stop upon crashing into the mailbox. The airbags were deployed. The vehicle was towed to a local junk yard. No warning lights were illuminated. A police report was filed. The vehicle was destroyed. The contact stated that she and her son were injured and that he was seated in the front passenger seat. Nobody outside of the vehicle was injured. The contact sustained injuries to her back, shoulders and arms, and that her son sustained injuries to the head. Medical treatment was needed for the injuries for both the contact and her son. The local dealer was not contacted, therefore the vehicle was not diagnosed as insurance declared the vehicle a total loss. The manufacturer was notified of the failure. The approximate failure mileage was 58,000. The contact believes that NHTSA campaign number 24v744000 (steering) was of probable cause for the failure experienced.
The contact owns a 2023 Honda Civic. The contact stated while driving at various speeds, the vehicle was steering to the right independently. The vehicle was taken to the local dealer, where it was determined that the vehicle needed alignment. The vehicle was repaired, however, the failure reoccurred. The vehicle was then taken back to the local dealer, where the transmission fluid was changed; however, the failure persisted. The contact received notification of NHTSA campaign number: 23v704000 (steering); however, the repairs were never made. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.