Adaptive Cruise Control problems of the 2018 Honda CR-V - part 2

This vehicle was purchased new and I am the sole owner. Immediately upon purchasing the vehicle, I experienced what has been described as 'sticky' steering. I believed at the time it was related to the adaptive cruise control, the lane keeping assistance system, or the road departure mitigation system. However, the sticky steering continued and was always present. In 2024 I took my vehicle to an authorized Honda dealer, planet Honda in lakewood, colorado. They could not recreate the problem, but now I realize that this is because they did not get the vehicle and its parts warm enough to cause the problem to reveal itself. Upon becoming aware of two recalls of Honda Cr-vs with similar issues (NHTSA campaign numbers 24v744000 and 18v663000), I took my vehicle back to planet Honda last week and more fully described the problem. I was shocked to hear from the service advisor that he was not even aware of these recalls. However, I explained that every symptom I was experiencing was and always had been exactly as described in the 2024 recall. I requested that they get the vehicle warm and then they would experience the problem. They did in fact confirm the problem, but stated that because the vehicle was not included in the recall they would charge me over $5,000 for repairs, despite the fact that it had been present since the inception of my ownership, and had been reported to them earlier. I do not dispute that my vehicle was not included in the recall, but would submit that given the situation, it should have been included, and even if not, the evidence is clear (and not disputed) that the problem is and always has been related to this manufacturing. Design or assembly defect.   I also recognize that my vehicle has over 136,000 miles. However, Honda readily advertise that its vehicle should last hundreds of thousands of miles, and I agree, if a manufacturers' defect is repaired under warranty or should be, as the subject of a recall. Please assist.

I purchased a Honda crv in 2018, and from the first day of driving it home, my dashboard displayed numerous warning signs. I immediately returned to the dealer, where they diagnosed and claimed to fix the issue. The vehicle ran fine for a couple of months, but the same problem reoccurred at least twice within the next six months. Each time, I scheduled an appointment with the dealership, and they assured me that all issues were resolved. Unfortunately, due to the covid-19 pandemic, I was unable to use my vehicle for two years. Over the past 12 months, the same issue has resurfaced. When I approached the dealer, they refused to repair it, citing that the vehicle is now out of warranty. This issue has persisted since day one and was never truly resolved, occurring intermittently. I have opened multiple cases with Honda America and worked with them for nearly six months. Despite this, I have not received any clear communication or resolution. They claim to have discussed the issue with the dealership and local Honda representatives, but always return with the same response: the case is denied. The Honda America agent insists there is nothing wrong despite the warning signs. The major concern is that when these warnings appear, I am unable to use advanced features like cruise control and lane change assistance. My teenage daughter, who also drives this vehicle, becomes panicked and frightened whenever these warnings appear. I urgently need help from your team to resolve this issue, as both the Honda dealers and local representatives have been unresponsive to my claims. Thank you for your assistance. Sincerely, gopi gunda.