general problems of the 2024 Honda CR-V - part 2

The contact owns a 2024 Honda Cr-v. The contact received notifications of NHTSA campaign numbers: 24v763000 (fuel system, gasoline) and 24v744000 (steering). The contact stated while her wife was driving 45 mph around a bend, a deer crossed the road. The contact's wife swerved to avoid crashing into the deer however crashed into a wall at the bottom of a culvert. The driver’s and passenger’s side air bags did not deploy. The contact was unsure whether there was a warning light illuminated. The contact stated her wife called her and she went to the site of the accident. The contact took her wife to urgent care. The contact's wife had sustained a concussion, a neck laceration caused by the seat belt, a laceration on the right arm, and an injured tongue. The contact stated that the laceration on the neck became infected. A police report was filed. The vehicle was towed to a collision center. The insurance company was pending an investigation. The manufacturer was notified of the failure and advised the contact that a case manager would be reaching out. The failure mileage was unknown.

I have had problems with my power steering. I received a recall notice in November 2024. I went to my dealer in December and they said they do not have the part and to check back in Jan. I went back in January 2025, and I was told they cannot address the recall until may. This is unacceptable and and safety hazard given the problems I have experienced.

The contact owns a 2024 Honda Cr-v. The contact received notification of NHTSA campaign number: 24v744000 (steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Received notice from Honda about recall contacted local dealership where vehicle was purchased. Waited one month for appointment to repair the recall but was told the night before the part was not available. Waited another 30 days contacted dealership was told unknown when parts would be available to repair recall would send a letter which as of this dat I have not received,.

The contact owns a 2024 Honda Cr-v. The contact received notification of NHTSA campaign number: 24v744000 (steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted several times and informed the contact that parts would not be available until the end of February 2025. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Our vehicle is subject to a safety recall due to an improperly manufactured electronic power steering gearbox worm wheel and improperly set worm gear spring, etc. The manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner. We contacted schaumburg Honda on November 25,2024, to schedule the repair. We were told that parts are not available, and we would be placed on a waiting list for service. Schaumburg Honda has not contacted us since then, a period of well over sixty days.

The contact owns a 2024 Honda Cr-v. The contact received notifications of NHTSA campaign number: 24v763000 (fuel system, gasoline) and 24v744000 (steering); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue, and informed the contact that parts were available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda Cr-v. The contact received notification of NHTSA campaign number: 24v744000 (steering); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but informed the contact that the recall repair could not be performed until December 2025. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Vehicle exported from the USA to ecuador, Honda representative in quito, ecuador does not accept the vehicle. They give excuses and do not want to repair it . I want to buy the spare part and take it to the workshop in the USA, florida, they don't want to sell me the spare part. I need an order to sell it to me what can I do? I've been in this problem for 11 months.

The contact owns a 2024 Honda Cr-v. The contact received notification of NHTSA campaign number: 24v744000 (steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda Cr-v. The contact received notification of NHTSA campaign number: 24v744000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda Cr-v. The contact received notification of NHTSA campaign number: 24v744000 (steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

I received a safety recall notice for my vehicle in November and immediately called 3 different local Honda dealerships in the area to try to get it serviced. None were able to accommodate me or schedule me for service. I was put on a wait list at some, but still have not been called to schedule. Today I followed up again and still can not get an appointment as they say they don't have parts. Your letter says Honda is supposed to remedy this in 60 days, but it appears that will never happen. How do I get them to fix the car as they are required to do? I am filing this complaint per the letter. Thanks for your help.

The contact owns a 2024 Honda Cr-v. The contact stated that while driving 40-70 mph, the steering wheel was jerking abnormally. The contact had to hold the steering wheel tightly. The steering wheel was moving unintendedly. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 24v763000 (fuel system, gasoline) and NHTSA campaign number 24v744000 (steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available for NHTSA campaign number 24v763000 (fuel system, gasoline). Parts distribution disconnect for NHTSA campaign number 24v744000 (steering). The failure mileage was approximately 15,272.

The contact owns a 2024 Honda Cr-v. The contact received notification of NHTSA campaign number: 24v744000 (steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Active recall 24v-744. Call dealer and they state Honda has no parts and no timeline on availability. Same issue existed on another 2024 new Honda before safety recall and had to open ncds case as they wanted me to wait for parts 4 months on that car. Now same problem and they have no parts to correct - this is inexcusable.

I am currently experiencing a safety recall regarding the sterring gear box on my 2024 crv hybrid and the fuel system recall as well. The dealer is currently refusing to take the vehicle in until they have parts available in December. This is clearly to avoid lemon law and I would like to report the dealer for engaging this behavior.

I went to the dealership to address this safety recall and was told not to worry about the issue and they have no parts to address it anyway. Honda dealerships are saying this is not a safety concern and not willing or able to address. How are consumers supposed to know which safety recalls are important?.

I had the vehicle parked, when I returned and started the vehicle the steering wheel wouldn’t move to either direction it was locked. When I placed the vehicle in drive it started to back up. I still could not move the steering wheel. I placed the vehicle back into park, waited 3 to 4 seconds to analize the situation. I again placed the vehicle in drive and it would go in reverse altho in drive. I shut the car off waited a few seconds & I restart it. Now the steering wheel moved normally and when put in drive it went forward. My concerns are the vehicle steering wheel would not move & when placed in drive it would go in reverse.

The contact owns a 2024 Honda Cr-v. The contact received notification of NHTSA campaign number: 234v744000 (steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 35 mph, the steering wheel was difficult to turn to the left or the right. The contact used force to turn the wheel. There was no warning light illuminated. The contact stated that the failure was intermittent. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 14,500. Parts distribution disconnect.

The contact owns a 2024 Honda Cr-v. The contact stated while driving at undisclosed speeds, the lane departure assist became inoperable. The contact was unable to control the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 24v744000 (steering); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts were not yet available. The contact called another local dealer, dahl Honda rhinelander (1737 n stevens st, rhinelander, WI 54501); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000. Parts distribution disconnect.

The contact owns a 2024 Honda Cr-v. The contact's daughter attempted to make a left turn while at a stop light; however, the steering wheel failed to operate as needed. Due to the failure, the contact's daughter lost control of the vehicle and crashed into an electrical pole. The air bags did not deploy upon impact. While the contact's daughter suffered emotional distress due to the accident; she did not sustain any physical injuries. A police report was filed. Due to the accident, the vehicle was initially towed to an independent tow lot; the contact then called the dealer who referred the contact to an independent body shop. The vehicle was towed to the body shop where the contact was informed that the steering gearbox worm wheel was defective and was given an estimate for the repair. The contact was later informed that a recall had been placed on the vehicle for NHTSA campaign number: 24v744000 (steering). The independent mechanic referred the contact to the dealer for assistance; however, the dealer offered no assistance. The contact was then referred to the manufacturer and was given a case number. The contact had made numerous attempts to reach the manufacturer about the failure but had yet to receive a response. The vehicle remained in the possession of the independent body shop and had yet to be repaired. The failure mileage was approximately 1,500.

1. My car has steering wheel gearbox recall. I contacted the dealership where I purchased the car in "phillipsburg easton Honda" but they vaguely answered me saying that they don't have the part to repair it and will let me know when they have. Without telling me any time frame to repair it. 2. The gate door malfunctions when trying to open it manually from outside using the rubber handle on the gate door. It is randomly happens, not always. 3. Lane departure warning malfunctions and in many occasions I received warning and steering wheel shakes when I drive inside the lane.

The contact owns a 2024 Honda Cr-v. The contact received notification of NHTSA campaign number: 24v744000 (steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.  parts distribution disconnect.

The contact owns a 2024 Honda Cr-v. The contact received notification of NHTSA campaign number: 24v744000 (steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, paragon Honda service center (57-06 31st Ave, woodside, NY 11377); but the contact was informed that parts were arriving slowly. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda Cr-v. The contact received notification of NHTSA campaign number: 24v744000 (steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda Cr-v. The contact received notifications of NHTSA campaign numbers: 24v763000 (fuel system, gasoline) and 24v744000 (steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the gearbox made clunking noise intermittently while driving at various speeds. The vehicle occasionally surged forward and unintendedly changed lanes independently. There was no warning lights illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 14,000. VIN tool confirms parts not available for NHTSA campaign number: 24v763000 (fuel system, gasoline); and parts distribution disconnect for NHTSA campaign number: 24v744000 (steering).

The contact owns a 2024 Honda Cr-v. The contact received notification of NHTSA campaign number: 24v744000 (steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda Cr-v. The contact received notifications of NHTSA campaign numbers: 24v763000 (fuel system, gasoline) and 24v744000 (steering); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Improperly produced steering gearbox worm wheel, the wheel can swell during use, reducing the grease film thickness between the worm wheel and worm gear. In addition, the worm gear spring preload was set improperly high, increasing the sliding force between the components. As a result of the reduced grease film thickness and increased sliding force, friction between the worm wheel and worm gear increases.

The contact owns a 2024 Honda Cr-v. The contact received notification of NHTSA campaign number: 24v763000 (fuel system, gasoline) and 24v744000 (steering) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

See attached document for complaint.

Sticky steering wheel sound appear when park in and park out or make a right or left turn. Feeling heavier than normal.

The power steering is intermittently heavy ("sticky"). It's hard to stay in your lane, especially at higher speeds on the highway. On and off, the steering briefly feels like "manual steering" (no power), then feels normal. The driver (me) has to be constantly vigilant and use extra effort to keep the car under control. It's worse a higher speeds and is not as bad at lower speeds. Safety is at risk when it's hard to control the direction of the car! the Honda dealer has test driven twice and has not been able to reproduce the problem. The brief on & off heavy steering is worse when the car has been driven for a while - 45 minutes to an hour. The dealer never tested that long. No warning lights or special dash lights showing.

Power steering seems to "catch and stick" while driving then all of a sudden, the car veers a bit to one side. Then as you attempt to make a minor correction to drive straight ahead, it seems to over correct. If you are stopped with the engine running and just apply very light pressure on the steering wheel either to the right or left, the steering wheel will skip a notch or two in the direction you are holding the wheel yet the tires do not turn at all. Very disconcerting that you are going to wind up in the adjacent lane. Per several Honda owners forums, this seems to be an issue on 2024 Cr-vs.