Lane Keep Automatic Steering Problems of Honda CR-V

The contact owns a 2018 Honda Cr-v. The contact stated that while driving at approximately 35 mph, he noticed the steering wheel binding. The contact stated that a few days later, while his wife was driving it, the lane departure warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with a steering gearbox malfunction. The vehicle was not repair. The contact related the failure with the technical service bulletin: 23-037 (2022–23 civic eps gearbox replacement); however, the vehicle was not covered under TSB. The manufacturer was made aware of the failure however, no assistance was provided. The failure mileage was approximately 49,000.

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The contact owns a 2023 Honda Cr-v. The contact stated that while driving at high speed, the steering wheel began to stick. The lane departure warning light was illuminated on three occasions. The vehicle was taken to the local dealer, where it was diagnosed that the power steering rack was bad. The dealer informed the contact that the parts were backordered. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 6,000. The VIN was not available.

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The contact owns a 2021 Honda Cr-v. The contact stated that while driving at various speeds, the vehicle would independently downshift without warning. The contact also stated that the failure would occur while the cruise control was activated. In addition, the contact also stated that the lane keep assist would fail to differentiate between road salt and line marking on the roadway, resulting in inadvertent sudden downshifting. The contact's husband had taken the vehicle to a dealer where their concerns were ignored and no diagnostic test was performed. The manufacturer was not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100.

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