Front Driver Side Air Bag Inflator problems of the 2007 Honda Element

Takata inflators this is our only means of transportation to our jobs with out children one of which has a lot of medical apts. There are only 2 seats in the rear for my children's car seats, which does not allow anyone to sit back there instead of the passenger seat. I contacted Honda right away and processed an urgent claim for loaner transportation for the safety of my family while parts are on back order atleast 3 weeks. A year and a half before I had an issue with the air bag recall and this accommodation was made so I know they are able to help out. It's been a week and half and 2 calls to their customer service to follow up with the case manager that they said was to overwhelmed to get back to me. If my family is injured during this wait I will file a lawsuit in regards to this matter. When I asked to file a complaint and requested a different case manager the man told me everyone is urgent and I'll just document your complaint in the call. I will never purchase a Honda again especially if they have this many issues with a safety device and cannot ensure my families safety during this situation. This is very disappointing.

I have been waiting to have my airbag inflator replaced and it still has not been replaced 4 months later.