Other Fuel System Pump Problems of Honda Insight

My vehicle underwent Honda’s fuel-pump safety recall repair at an authorized Honda dealer on April 1, 2025. After the recall repair, the vehicle developed a sensor warning directing me to return to the dealer. On February 17, 2026, the dealer inspected the vehicle. Its repair record states “high circuit voltage” at terminal #2 and “found pin melted in fuel pump assembly. ” the dealer replaced the complete fuel-pump assembly at no charge. A dealership representative later told me their mechanic had accidentally caused the melted-pin condition during the earlier recall work. Since then, I have experienced recurring instrument-cluster/display corruption with vertical lines/banding that can make portions of the digital display unreadable. I have photos/videos documenting multiple occurrences. I am concerned because important vehicle information can become unreadable while driving. I have also observed estimated full-tank range decline from historically about 425 miles to approximately 373–395 miles. I have documented a fill of 7. 438 gallons followed by a displayed range of 373 miles. I do not know whether this is related. I do not know whether the cluster malfunction or range concern is related to the recall repair, documented high-circuit-voltage/melted-pin condition, or subsequent fuel-pump replacement. I opened a case with american Honda. Its case manager characterized this as a “workmanship issue” and said he would contact the original dealer’s service manager to have it addressed. I have not received that promised contact. I ask NHTSA to investigate whether the recall repair and subsequent electrical and instrument-cluster problems present a safety defect requiring further action.

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Fuel pump replaced in 10/2020 for recall 20v314000. In 1/2021 I was passing a vehicle on the interstate when the check engine light started flashing, the vehicle started bucking, and I lost acceleration. After shutting off the car for a few minutes I was able to continue driving at interstate speeds. A local shop read the code and reported a misfire on cylinders 3 and 4. Honda technicians couldn't recreate the issue or view any code history, but during a test drive found that the fuel gauge had stopped functioning. Upon inspection of the previously replaced fuel pump it was discovered that the wires were crumbling. The fuel pump installed during a recall caused the exact issue it was supposed to avoid. The service advisor quoted someone at Honda as saying they've seen a few of these issues come back after the initial recall.

Honda has been unable to address the existing recall for the fuel pump on my car. I've called multiple times between July 2020 and today (October 19th 2020). They state that the parts have not been released to the dealer, and that I should call again in a couple weeks. They are not resolving this issue in a timely manner.