Harness/crotch Strap Problems of Honda Odyssey

The contact owns a 2023 Honda Odyssey with a 2023 nuna rava convertible car seat, model number: cs1501, model year 2023, installed in the rear center seat. The contact stated that the restraint belts failed to tighten and properly restrain the child. The failure occurred with the restraint belts being properly locked. The manufacturer had been informed of the failure and sent a replacement strap; however, the failure recurred. The manufacturer was made aware of the failure and a case had been opened. The contact was still awaiting a return phone call from the manufacturer with a possible remedy. The failure mileage for the vehicle was 31,323.

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