One problem related to battery cable has been reported for the 2019 Honda Passport. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2019 Honda Passport based on all problems reported for the 2019 Passport.
While the vehicle is running and driving, the infotainment system fails. The first event in the sequence is that the audio from any source (am, fm, satellite, iphone) will start to crackle and intermittently cut out. Then the infotainment screen in the center of dashboard will go dark and all sound will stop. Additional events include the driver screen (speedometer, etc. ) behind the steering wheel going dark. Sometimes the messages �no audio source� or �network connection lost� are displayed on the screen. Occasionally the system will try and reboot after 10-15 minutes, with the screens turning on again for a short period of time (5-10 seconds) before going dark again. The only way to recover temporarily is to park, turn the vehicle off, open the driver's door (shuts off retained accessory power) and then restart the vehicle. This system failure happens with and without an iphone connected via genuine apple usb cable. None of the following have resolved the problem: resetting the infotainment system to factory settings; disconnecting the battery cable under the hood; and, temporarily removing the infotainment power fuse under the hood. Checking the system settings via the infotainment system application indicates that the system is up to date and no updates are available. This has been happening for several months. The Honda dealer service department stated that they never heard of this issue, and suggested that I film the issue when it occurs!.