Table 1 shows one common equipment related problems of the 2023 Honda Passport.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
Sunroof while driving exploded - the boom was extremely scary.
Air conditioning not working. 3 years 15,000 miles.
The push button gearshifting. I have accidentally hit reverse about 100 times since I’ve owned this car in six months. It ended up in a rear end collision with a parked car. Then when I tried to drive forward, I backed up again. The first time was intentional backing and I didn’t see the car behind me… the second time I was attempting to drive forward and I hit the reverse button again. It was instinctual. I hit the car twice.
• component/system that failed: a/c compressor (shaft seal leak confirmed by mt. Kisco Honda dealer diagnosis). The vehicle is available for inspection. • safety risk: no direct crash risk, but loss of a/c in hot weather (NY summers) reduces driver comfort and can cause fatigue or window fogging in certain conditions (e. G. , defrost mode struggles when compressor doesn’t engage). No warning lamps or messages appeared. • problem reproduced/confirmed: yes — intermittent since the vehicle was new (~2 years). It was noticeable during summer months (works some days, fails others). In March 2026 it became consistent hot air. Dealer performed diagnostic (evacuate/recharge) and confirmed compressor leak. They recommend full compressor replacement (~$1,580). • inspections: inspected and diagnosed by mt. Kisco Honda (service advisor [xxx] ). No police, insurance, or other third-party inspections. • prior symptoms: intermittent a/c failure (cold some days, warm/hot others, recirculate button resets) since purchase. Progressively worsened. No other warning lights or symptoms. Additional details: this is a known issue on 2019–2025 Honda Passports, pilots, and ridgelines with the 3. 5l v6 and r-1234yf refrigerant (oil causes premature shaft seal wear). Honda issued TSB 23-050 and 10-year warranty extensions for the identical problem on cr-v and civic models. At only 37,000 miles, this appears to be a manufacturing/design-related defect present or developing from new. I have attached the dealer diagnostic paperwork. Please investigate for a potential recall or extended coverage. Case # with Honda corporate: xxx information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Transmission, radio, and automatic braking system. Transmission lags when going slow. From a stop on a hill, the car did not accelerate when the gas pedal was pushed, almost causing a crash as I merged into oncoming traffic. It felt like it did not go into gear properly or was not recognizing the gears. Dealership advised it was the design of the transmission and not something they can fix. Auto brake sensors pick up cars that are not there, braking while driving. Especially noticeable on windy roads, though it has started to happen at stop lights. Radio has static and flashes white when operating with bluetooth connection (android product). Dealership recognizes and was able to replicate the sluggish feeling at low speeds, attempted to fix stereo (didn't work), and did not replicate the slow accelerate from a hill, but stated that there are issues with the transmission design.
Electrical malfunction along w/braking systems. Electrical malfunction, caused braking failure. Collision avoided by driver. Call not switched over due to being connected w/electrical circuit in braking system. This occurred within 30 days of buying vehicle. Emergency brake, & braking, not working causing vehicle to role backwards while parked in flat garage. Tailgate not closing properly. Causing loud noises and banging sound while driving. Driver has read manual & confirmed that it is not closing correctly. It would not let me close through any method in car manual. All of these things are connected electronically & or through the electrical system. The computer system that controls the electrical panel of braking, navigation, calls, radio, etc, & recall says braking system assembled incorrectly, causing electronics failure throughout vehicle & communications systems. Less than 30 days after purchase, want lemon law in effect. Recall was not disclosed to me prior to purchase! extremely dangerous! I purchased this 6/6/23, with approximately 1-10 miles on it.
*left-driver side and right-passenger side under hood a loud clunk when backing out of driveway or parking space when turning the steering wheel to a very sharp turn. Yes, available for inspection. Feels like something is coming loose when backing up and turning sharply. , the dealer heard the noise and replaced the driver side axle. Inspection by other entities. Warnings.