Mechanical Accessory Scissor/screw/bottle Jack/lift Stand problems of the 2015 Honda Pilot

The contact owns a 2015 Honda Pilot. The contact stated that while changing the passenger’s side front wheel, the factory jack sold originally with the vehicle failed to lift the vehicle high enough to allow the contact to remove the wheel. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.