Hood Latch problems of the 2016 Honda Pilot

The contact’s daughter owns a 2016 Honda Pilot. The contact stated that while driving at an undisclosed speed, the hood was vibrating excessively. Upon inspection, the contact became aware that the hood latch was inoperable and failed to properly secure the hood. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 158,819.