Fuel Pump problems of the 2017 Honda Pilot

The contact owns a 2017 Honda Pilot. While the contact’s wife was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.

See attached document for complaint.