general problems of the 2019 Honda Pilot - part 2

My Honda Pilot has a previous recall for the infotainment system. Recall # 20v439000 or Honda recall # t89. I purchased this vehicle used in June 2024 with the knowledge this recall had been repaired. After driving the vehicle for a short time, the infotainment system started having an issue again. We have taken the vehicle to the dealership 3 more times to get this corrected, but it is still an ongoing issue. This infotainment system recall impacts instrument panel control module software which makes this a safety issue. I am submitting this form to create a formal complaint for lack of repair after multiple attempts on a recall.

I got in my vehicle about a month ago to a lot of blinking lights. I immediately took my vehicle to davenport Honda in rocky mount, nc, who stated I had a misfire and it would be over $1000 to fix the problem. Approximately a month later, a few more blinking lights came on. It was the lane departure, automatic high beam and collision lights. I took my vehicle back to the dealership that stated it is an internal failure and now the entire camera will need to be replace quoting me another $1000 job. I currently have a crack in my windshield and cannot get it replace due to this internal failure. I have read several comments about this internal failure leading to believe me this should be a recall. I don't have $4000 to $5000 to put into a vehicle every 2 to 3 months.

Our Honda had a failure while driving on the highway. The camera behind the windshield apparently failed all at once and this caused all of the safety features to stop functioning and we almost had a wreck trying to get across the busy lanes of traffic because when this camera failed it caused the service brakes light on the dash to come on and stay on as well as the adaptive cruise control, the lane keep assist, the emergency braking, the blind spot warning all to stop functioning immediately without warning. We had the vehicle towed to the Honda dealer and had to pay to have the $1300 camera behind the windshield replaced on a vehicle that’s barely 5 years old. This camera that is so ingrained into all of the safety features that are the main reason we bought this vehicle should not be failing. Honda refused to assist with this repair and they will recall vehicles because a backup camera isn’t clear but offer no help for something that kills every single safety feature of the vehicle? how does that make sense? I find this to be a sad situation that will get someone killed.

Just started, while driving in high winds: electrical power steering problem, vehicle stability assist problem, hill start assist problem, trailer stability assist problem, road departure mitigation system problem, emissions system problem. Brake system warning light is also on. I don’t have a towing system installed- so that’s odd to get a warning for trailer stability. I had an oil change @ 101076 miles, on 19 November 2024, and my tires were rotated at that time. This issue repeated itself today, 21 November 2024.

The audio system has loud crackling and popping noise that happens intermittently, causing the audio to stop working. Honda has issued a recall for 2020 models, noting that the noise is caused by loose or damaged connectors in the most (media oriented system transport) network, which is part of the infotainment system and also powers the backup camera. The official recall remedy involves replacing the wiring harness to fix this issue, though some owners have reported the problem persists after repeated attempts at correction. The noise is very loud and distracting while driving. No warning lamps, messages or other symptoms were noticed.

On going issues with 2019 Hondas and their reverse cameras dying after warranty expires. Lots of complaints, not associated to cable recalls. Documented history of color on backup camera going sepia/florescent. Previous complaints to NHTSA made.

When car is stopped at light/stop sign, etc, the car automatically shifts into neutral and battery light comes on, car will not shift out of neutral or turn on. Car has to be shut off which involves pushing start button several times before it will shut off. Wait a few seconds and then it will reset and drive. This is a safety issue as cars behind do not realize my car won’t move. This has been a recurring issue with the start/stop function since I bought the car where the car engages the start/stop and the. The car won’t turn on and go when I release the brake. I have gone to the dealership several times. They have replaced the battery and says nothing is wrong and they can’t recreate problem. Previous case #14132776 with Honda on this issue.

My 2019 Honda Pilot touring was included in the stop sale/safety recall: 2018-2023 multi-model most communication error. In may 2024, schomp Honda dealership attempted to fix the recall. In September 2024 my Honda Pilot began experiencing audio and display issues. The display would cut out while driving and I would hear static through the speakers. On September 24, 2024 I took a short drive and the backup camera worked when I reversed out of my garage, but 12 mins later when trying to park, my backup camera video would not display. It stays on a black screen with "camera system failure" when in reverse, I tried parking the vehicle, turning the engine off and back on. While I waited for my service appointment at the schomp Honda dealership (the same dealership who performed the attempted recall fix) on oct 2, 2024 the video from the backup camera would intermittently display (approximately 10% of the time I would see video when in reverse). The other 90% of the time, the display shows a black, sometimes flickering green image. I believe the stop sale/safety recall: 2018-2023 multi-model most communication error was not fixed by the service technicians at schomp Honda dealership for my 2019 Honda Pilot touring. I am experiencing the exact issues with 23-047, safety recall: 2019-23 passport/pilot install fakra service cables at most bus network was supposed to fix. An improperly functioning rearview camera impairs my rearward visibility, potentially increasing the risk of a back-up collision or injury. I cannot see children or people that are shorter than my rear window.

My car has shifted from both park to neutral and drive to neutral on its own three times in the last six weeks. This has occurred when parked and when at a red light. My gear shifters are electric push buttons. This has previously occurred, been reported to NHTSA, and been checked by the dealership. I was told by the dealership that it was a battery issue and paid to replace my three and a half year old battery that tested in good condition. My new battery is about a year old and I am now having the same, very serious issues. This specific model has been recalled multiple times for continuous electrical issues. I called the dealership after the first new incident and was told if they cannot repeat it, they cannot fix it. It is not occurring everyday or seemingly with any pattern so I cannot replicate it for the dealership. In the most recent incident that occurred at the red light, my car stalled and would not shift out of neutral. I had to turn off the car and restart it twice before I could shift into drive and avoid being hit. This also occurred in previous incidences that took place at red lights.

My 2019 Honda Pilot backup camera is not functioning properly. It has a green and sometimes purple screen and I cannot see objects when backing up. This creates a very dangerous situation. I brought this vehicle to lia Honda in enfield, CT for another recall. I informed them of the problem with the backup camera and was told it isn't part of the recall. I would have to bring the car back at another time for evaluation and would be charged their hourly fee. I was a loyal Honda employee in windsor locks, CT for almost 25 years. I retired in 2009. I know my vehicle should be considered in the recall and I would like it taken care of before an accident happens.

Screen on backup camera is not clear. It now has purple and green coloring and is impeding the picture on the screen. The dealership thinks it is due to the wiring with the backup camera. When backing up I cannot clearly see if any objects are behind me. This is happening each time I reverse. There were no warning sign that I noticed. I did, however, have problems with the current recall with wiring and the audio almost immediately after buying the new car. Took it into the delearship on many occasions to have fixed, prior to recall. I’ve ready many similar issues happening after the recall is fixed.

The reverse camera suddenly started displaying distorted colors on approximately 1/3 of the screen. Turning the vehicle on and off has no impact. The previous recall for fakra service cable replacement had no impact. The vehicle is garaged at home and has not been in high heat or direct sunlight for an excessive amount of time. From an internet search, this seems to be a common issue in 2019 Honda Pilots.

Overblown colorful backup camera image. Backup camera stopped working properly on 2019 Honda Pilot elite SUV. Image has very bright red yellow and purple colors (like night vision) and the rear image is no longer legible. This is now a safety hazard as the driver is unable to view people, vehicles, and other obstructions while backing up the SUV. Need Honda to cover the repair and replacement of the backup camera under warranty. This appears to be a widespread issue for 2019 models that Honda dealers are not covering free of charge based on forum threads: [xxx] please investigate immediately and have Honda cover this as a recall before this becomes a widespread issue affecting thousands of cars with non-functional backup cameras. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Several times now when stopped at a red light, my vehicle's idle-stop features turns of the car and fails to restart when taking my foot off the brake. The screen behind the steering wheel says to take the vehicle out of neutral and restart but it is still in drive, the battery light also comes on. I have to put it in park (after putting on my hazards because there are cars behind me), turn off the vehicle and restart it. As far as I know there are no recalls for this as of yet.

On several occasions my 2019 Honda Pilot touring awd with idle start/stop will not restart when the idle start/stop kicks in. At a stop light several times when I come to a stop and the engine will turn off and not restart when the idle start/stop engages. Very dangerous and a clear safety issue that Honda needs to rectify ASAP. I have read many others with the same issue occurring. Honda, please step up and do the right thing!.

My back up camera has an issue where it is showing a green and purple tint that is distorting the view. It functions every time I put the car in reverse, but I can barely see what is on the screen because of the colors. I almost hit a person because I could not see her in the back up camera. I also have been unable to use it to attach my trailer because the view is so distorted. I have researched it and many other people have experienced this exact same issue with 2019 Pilots. This needs to be a safety recall as the camera is failing and needs to be replaced.

The vehicle experiences a persistent stutter/hesitation while driving, which is especially pronounced during acceleration from a stop or at low to moderate speeds. This condition occurs consistently during normal operation and is not a one-time or intermittent event. The hesitation creates a safety concern when accelerating from intersections, merging into traffic, or maintaining smooth vehicle speed. The vehicle feels as though power delivery is interrupted or unstable during acceleration. Multiple warning lights are present. Dealer diagnostics confirmed permanent communication-related fault codes, including can bus communication errors and camera/radar-related safety system failures. These fault codes return after clearing and coincide with the drivability hesitation. During inspection, a transmission fluid service was discussed; however, no transmission-specific fault codes were identified. The drivability hesitation has continued alongside the documented electronic and communication-related faults. The issue has been inspected and documented by a dealership. No crash, fire, or injury has occurred, but the condition remains unresolved and continues to affect drivability and safety-related systems.

Reverse camera is failing. Screen flickers badly and can’t safely see what’s behind the vehicle, low to the ground, when reversing.

The idle stop cuts the engine when stopped at lights or stop signs or traffic slow downs but does not always start back up. Twice this month I have had to open the door and then press the ignition multiple times to get the car to start again. When this happens we also get an alert that there are other features being disabled. This was an issue last year and the dealer felt it was that we needed a new battery. So we replaced that and hadn't had issues until this month. It happened on the highway this weekend during a traffic slow down, and because we couldn't get going right away we almost caused an accident.

The back up camera is no longer working, I see online lots of reports. Hoping enough reports to issue a recall, the fix is over $800.

The most communication cable connector recall causes the rear view camera to die early due to excess electrical noise going through the wire. There are many reports of the rear view cameras dying quickly due to the electrical issue of the most cable. The recall needs to cover the camera as well as the cable connectors, as they suffer damage as a result of the poor connection. My camera is still broken after the recall work was completed.

1st occurence: 45000 miles on vehicle. I was exiting a busy ramp from I-75 to fort oglethorpe, GA and the idle stop caused the engine to stall and not re-engage upon lifting the break. I was almost hit from the rear. The vehicle had power but would not restart. I had to wait for it to shut itself down and get it to restart. 2nd occurence: 62000 miles on vehicle. Almost a year and a half from the first occurrence-I was on a very busy hwy 153 and came to stop at a redlight. Again, the idle stop caused the engine to stall and not restart. The light turned green, and I immediately turned my flashers on. I had a child in the backseat. Cars still began honking and going around us, leaving us to potentially get smashed from behind on a road that many people travel at 55mph plus! two nice people stopped and were going to try and push us out of the road. The vehicle would not remain in neutral and allow itself to be rolled. It automatically throws itself back into park. It eventually shut all the way down and was able to be restarted. I no longer feel safe driving my children in the vehicle as this is a huge safety concern for busy areas and intersections. This feature can be disengaged with a button but has to be done every time the car is re-started, this button can also easily be pushed at any time by accident and the feature would re-engage. Honda still has no remedy to permanently disengage this feature.

Auto start stop feature did not restart engine after I stopped in traffic ahead of me on jericho turnpike, NY in new hyde park. This has happened twice to me and a few times to my wife although she did not report them through this site. All this is after I had reported earlier the same incidents and Honda diagnosed it to the battery needing replacement after 2 years. There is a problem with this feature and NHTSA should act.

The backup camera became distorted and pixelated. Confirmed by the dealership. No warnings or symptoms prior to the issue initiating. Dealership confirmed it to be a faulty camera. . Read more...

Operating vehicle on interstate. After pulling onto off ramp engine shut off completely during application of brakes. This has happened twice in hot (above 90 degrees) conditions. Car restarted after multiple attempts. I was in danger of being rear ended. No warning lights, no I dictations there was a problem. Dealer cannot reproduce the problem, no solution offered.

Unknown. There is a popping and static sound coming from the speakers. Also, the check turner or radio is not available. A notification will be displayed on the screen when the vehicle hits a bump in the road, or the street is not smooth.

Rear camera (74810-tg7-a41) view is distorted, shows green, red, purple among others, unable to determine any images. Back over can easily occur as view is useless. Car currently has 26,101 miles, this first started around 22,000 miles.

Started vehicle and proceeded to drive forward in my driveway when smoke started coming in the vehicle. Noticed after driving that the smoke was coming in the vehicle from under the glove box on the passenger side by the floor mat. Within approximately two minutes a flame ignited in which the dashboard caught on re. The whole inside on the vehicle was destroyed & totaled the whole vehicle. I have about 25 more pictures of the car (after the re and during) that I couldnt send via this webform. If you need them I would be happy to email them to you directly.

Infotainment screen freezing or blacking out. I have audio file.

Backup camera recently began displaying a purple and green screen making the image in the backup view unable to be seen. Vehicle is garage parked or nearly always under covered parking. Taken to a Honda dealership and told camera needs to be replaced.

While stopped at a busy intersection the vehicle stalled and would not restart. Everything went blank. We believe it was the idle stop start feature malfunctioning. Lost all vehicle power including hazard lamps, speedometer, and gauges. Vehicle was previously in for recall on farka cables and idle stop start update. Honda dealer replaced battery 2 months prior.

Car dies at stop lights, we believe this is related to the idle stop. The battery was replaced battery 4 months ago due to the same issue.

While driving and vehicle is in motion, vehicle loses all power, all electrical components turn off and vehicle shuts off. To reiterate, this is not the idle stop power down, this is the entire vehicle shutting off. Last time I was driving at 45 mph when all power lost. Taking vehicle to dealership for pending recalls this week. No warning lights, no messages on display, just seemingly a random loss of power.

I am experiencing two ongoing issues with my vehicle that have not been resolved despite recent recall repairs (fuel pump and hood striker). 1. Acceleration stutter issue when accelerating, the car shakes/stutters before finally picking up speed. I initially thought the fuel pump recall repair would fix this, but the problem persists. This affects vehicle performance and safety, especially when merging into traffic or crossing intersections. 2. Electrical / computer system malfunctions all advanced driver assistance systems (adas) malfunction and display error messages onscreen, preventing these systems from functioning. Since both issues persist and could pose safety risks, I am reporting this as a potential defect for further investigation. Since these issues are not detailed for my vehicle, but do seem to be occurring I other models, I don't think it's right for me to have to payout of pocket to fix it when other models with the same issue get covered.

The forward facing camera on the windshield is failing and warning lights on the dashboard keep going off making the adas system inoperative. This is also draining the battery. I am told that only Honda has the capability to troubleshoot and repair / replace this camera.