general problems of the 2019 Honda Pilot - part 1

The contact owns a 2019 Honda Pilot. The contact stated that while driving approximately 55 mph, a message to stop the vehicle flashed on the instrument cluster. The contact pulled over, stopped the vehicle, and turned off the vehicle. The contact was able to restart the vehicle. The contact had taken the vehicle to an independent mechanic. The vehicle was diagnosed, and it was determined that the fuel injectors needed to be replaced. The vehicle was not repaired. The contact stated that the mechanic advised that the manufacturer was aware of the failures and that the manufacturer had issued a TSB. The manufacturer was contacted and advised the contact that the vehicle was not covered under the TSB. The failure mileage was approximately 110,000.

The contact owns a 2019 Honda Pilot. The contact stated that while having an oil change, the technician informed the contact that there was an abnormal gasoline odor inside the engine oil. The contact stated that there had been a failure since the fuel pump was replaced under recall. The vehicle was taken to a dealer, and the dealer stated that the issue was normal. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that a second notice would be sent when parts were available. The approximate failure mileage was 55,000. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact stated while driving approximately 65 mph, the check engine warning light illuminated. The contact had taken the vehicle to a parts store where a handheld scanner retrieved dtc: p219b; which indicated a failure with the fuel injectors. The contact had scheduled an appointment for the vehicle to be repaired under NHTSA campaign number: 23v858000 (fuel system, gasoline) at a local dealer. The contact had taken the vehicle to the dealer where the fuel pump was replaced. The contact was informed by the dealer that poor quality fuel had caused the fuel injectors to fail. The dealer replaced the high-pressure fuel feed pipe and the injectors. The vehicle was repaired. The manufacturer was informed of the failure. The contact related the failure of the fuel injectors to the fuel pump replacement under NHTSA campaign number: 23v858000 (fuel system, gasoline). The failure mileage was 60,400.

The contact owns a 2019 Honda Pilot. The contact had received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) and the vehicle was taken to be repaired under the recall. The contact stated while attempting to start the vehicle, the vehicle failed to start. The battery, emissions, and 4wd warning lights were intermittently illuminated. The dealer was contacted; however, the dealer informed the contact that a diagnostic test was needed. The vehicle was taken to auto zone and the contact was informed that the failure was related to the former recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,000.

The contact owns a 2019 Honda Pilot the contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact was informed by the dealer that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fujel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while idle at a red stop light the vehicle suddenly smoke coming from the front passenger side of the vehicle that began increasing in size and thickness. The contact as well as the passengers exited the vehicle after the vehicle had been turned off. After exiting the vehicle, a fire immediately began to come from the front end of the vehicle. The fire department had put out the fire. The vehicle was towed and totaled. A police report was filed. There were no injuries and no medical attention was needed. The dealer was contacted and was unable to confirm any cause for this failure or confirm when the remedy would be available. The manufacturer was made aware of the failure and a case was opened regarding the failure. The failure mileage was 82,000. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts to do the recall repair were not yet available. The manufacturer was made aware of the issue and informed the contact that parts were available, and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

See attached document for complaint.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed the vehicle lost motive power with multiple warning lights illuminated. The vehicle was towed to the dealer where it was not diagnosed or repaired. Failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,239. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000(fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 ( fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact stated while driving and going over a bridge, the brake pedal was depressed, and the vehicle lost motive power. The contact stated that the vehicle idled for a few seconds and then the engine shut off. The contact stated that the failure had occurred while at a stop sign. In addition, the contact stated that several unknown warning lights were illuminated. The contact stated that the failure had occurred several times. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure and advised the contact that parts were not available. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle hesitated while driving from a complete stop. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact stated while driving at undisclosed speeds, the vehicle stalled and failed to restart. While at a stop light, the vehicle shut down. The check engine and emissions warning lights were illuminated. Additionally, the family and other children had to exit the vehicle when the vehicle stalled at 30 pm on the busy highway. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 40 mph, the vehicle stalled. The contact stated that there was no warning light illuminated. The contact was able to pull the vehicle off the roadway; however, the contact was unable to restart the vehicle. The contact left the vehicle on the road and returned later and was able to jump-start the vehicle and drive back to the residence. The local dealer was contacted but informed the contact that the vehicle needed to be diagnostically tested. The contact asked if the fuel pump was available and was informed there were no parts available. The contact stated that the failure was a recurring failure and occurred at various speeds. The failure mileage was approximately 100,000. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 mph, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated there was no warning light illuminated. The contact stated that the loss of motive power was intermittent but occurred at various speeds. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The failure mileage was approximately 105,000. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. In addition, a case was filed. The contact had not experienced a failure. Parts distribution disconnect.

See attached document for complaint.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot.  the contact received notification of NHTSA campaign number: 23v858000(fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 21v215000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle shuddered significantly and stalled. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was able to restart; however, the failure recurred several times while driving. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump had failed and needed to be replaced; however, the part was not available. The contact stated that the failure had progressively worsened while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 125,000. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing significant engine hesitation while driving. There was no warning light illuminated. The local dealer and a second dealer, Honda libertyville (1111 south milwaukee Ave, libertyville, IL 60048, (847-362-4300), were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000(fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not yet made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 40 mph, the vehicle began to vibrate, and a fuel system warning illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the fuel pump was failing and needed to be replaced; however, the parts needed to complete the repair were unavailable. The vehicle was not repaired. The failure mileage was approximately 109,000. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) approximately a year ago however, the part to do the recall repair was not yet available. The local dealer was contacted and informed that parts would be available October of 2024 however most recently when the contact called it was confirmed that parts were still not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when powering off the vehicle and attempting to restart, it failed. The vehicle failed to restart after powering off on several occasions. The vehicle would only restart after waiting 15-20 minutes. The vehicle was taken to the dealer where it was confirmed that the fuel pump module needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.

The contact owns a 2019 Honda Pilot. The contact received notification NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

The contact owns a 2019 Honda Pilot. The contact stated while driving 35-40 mph on two occasions, the vehicle jerked and stalled. The check engine warning light was illuminated. The contact was unable to pull to the side of the road. The contact stated that he turned on the hazard lights and was able to restart the vehicle after 5 minutes and continued driving. Additionally, the contact stated while driving 50-55 mph, the vehicle stalled abruptly, nearly causing a crash. The vehicle was taken to an independent mechanic, where it was determined that an abnormal sound and vibration were coming from the fuel pump. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The manufacturer was contacted and advised the contact that the dealer would put the vehicle as priority on the waitlist due to the symptoms of the failure. The vehicle was taken to the dealer, where diagnostic test code p0007 was retrieved, and the dealer informed the contact that the failure was related to the high-pressure fuel pump (hpfp). The dealer informed the contact that the hpfp needed to be replaced prior to performing the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 105,000. Parts distribution disconnect.