general problems of the 2020 Honda Pilot - part 2

The contact owns a 2020 Honda Pilot. The contact stated that an abs message was frequently displayed on the instrument panel. The vehicle was taken to a dealer, and the contact was informed that there was a miscommunication error with the front camera, which caused the failure. The contact was informed that the failure was not a safety issue and was given an estimate for the repair; however, the contact declined the repair. Since the failure, the contact received various messages on the instrument panel, with one message related to the transmission. The vehicle was taken to an independent mechanic, who confirmed the miscommunication error and that if not addressed, the failure could lead to other major safety issues. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.

Every week or two, sometimes multiple times in same week, the 2020 Honda Pilot would turn on randomly in accessory mode where headlights would come on and/or infotainment/radio would come up, or alarm/horns would go on by themselves. Often in the middle of the night when car was in a garage. Sometimes during the day. New vechicle battery was replaced 2 months earlier. Batterries in key fobs were replace but issue continued. Honda dealership diagnosed it as keyless access unit letting voltage through transistor waking ignition switch and recommended replacement of keyless access unit. 2020 Pilot was 4 years old with 55,832 miles. Appears to be a common issue/complaint on online forums with replacement of remote keyless access control unit. Dealership replaced unit 19 days ago.

The contact owns a 2020 Honda Pilot. The contact stated that while reversing the vehicle out of her driveway, the contact forgot an item that was left on the floor of the driveway. The contact exited the vehicle without placing the vehicle into park(p). The contact fell out of the vehicle due to her error as the vehicle remained in reverse(r). The vehicle backed into the neighbor's sidewalk and hit the neighbor's garden wall. The vehicle then began to move forward in the direction of the contact and ran over the right side of the contact's body. The vehicle proceeded to run into the garage door and garage frame which were both damaged due to the impact. The contact yelled for help as a neighbor came to offer assistance; the neighbor helped the contact shut off the vehicle. The air bags did not deploy. The contact's mom took her to urgent care where x-rays were performed. The contact suffered no broken bones but did sustain mild bruising to the right side of her body. A police report was not filed. The manufacturer was notified of the failure and a case was filed. The vehicle had yet to be diagnosed. The failure mileage was approximately 15,000.

Car shuts off when going into idle when at a traffic stop or in traffic. Does not restart. Completely shuts off goes into neutral then park and have to press brake and start the car again. Has happens 4 times in last 2 weeks.

About a month ago my car started acting like it didn't want to restart at traffic lights when the auto idle kicked in. One time to completely did not restart on a major highway and I had to completely turn the car off then back on again. Then last week I tried to get into my car and multiple components had stopped working: my keyless entry, blind spot sensor, parking sensor, entertainment system, back up camera, lane keeping assist, etc. I tried taking it to a mechanic and they could not figure out what the problem was. I tried replacing the battery and the car is still stuck in this mode. I have it at a dealership now and they are trying to determine what the problem is.

The car goes into neutral automatically when idle. It then needs to be shut down and restarted. This happens in traffic at a light or intersection. Although, I received the idle stop start recall software update the issue persists. The dealer was unable to reproduce the issue and there were no codes when diagnosed.

The instrument panel blacks out and does not display critical information such as engine oil pressure radio goes out speedometer goes out rear camera goes out. There was a recall t89 but Honda says my VIN does not come up under the recall even though it is the same issue. This is an intermittent problem. Everything will be working and then while driving it blacks out. The black could last hours. Unable to get navigation. Then when it comes back on the panel light up with engine light warning brake warning low gas warning even though tank is full traction control light comes on these warning lights will come on and after a few minutes go out.

When the vehicle comes to a stop and the auto-engine-start-stop feature is engaged, the vehicle will shift itself into neutral and will not disengage until you shut off the vehicle and turn it back on.

While stopped at a red traffic light after taking a freeway exit with one foot on the brake, my 2020 Honda Pilot engaged in auto stop (auto idle stop). When the traffic light turned green, I took my foot off of the brake, the vehicle attempted to start but stalled with the electrical components still on (dashboard indicators and ventilation still on). I stepped on the brake and attempted to put the vehicle in park, but noticed the vehicle would not shift out of neutral. I pressed the start/stop button (ignition) and the dashboard indicators flashed but the engine did not start until the second attempt. Somewhere in between, I pressed the emergency lights to indicate to drivers behind me of an issue. About 15-20 seconds had lapsed during my troubleshooting attempt. Prior to this event, there were at least 8 individual events where when the auto start/stop was engaged and disengaged, the dashboard would flash warning signals for a fraction of a second with an audible warning sound. Dashboard warnings flashed on and off too quickly to clearly see what was being displayed. A short delay in restarting the vehicle from idle stop would occur, about 1-2 seconds but the car would then proceed and run as usual.

The recurring malfunctions in my vehicle's front screen system have repeatedly endangered me, especially when it suddenly blacks out while navigating unfamiliar roads or during backing maneuvers. Additionally, the faulty front vehicle sensor has caused my vehicle to halt abruptly, even when no obstacles are present. Despite numerous visits to the dealer, the issues persist, and their repeated requests to bring it in have yielded no solutions. Since purchasing the vehicle new in 2020, these persistent safety concerns have become increasingly dangerous as they are getting worse. I have attempted to contact Honda with no resolution.

The car's front and back sensors will trigger for no reason. In a drive-thru it'll tell me that I am going to run into something after I've been sitting there for three minutes and not moving. The brakes slam on consistently, this happens at least three times every time I drive the car, as I'm driving down a road not about to run into anything or anyone. It's quite scary, and luckily, I haven't been rear-ended yet, I honked a few times but was not rear-ended. The low tire sensor goes off even though there's no low tire. I checked at several different service places, and all of them say the tire is fine. After it's checked, the light goes off, but it comes back on within a few weeks. There is a bad smell inside the car as if a diesel truck is passing us. It is so bad that we have to roll down the windows to be comfortable inside the car. Even though this recall has been done, I still get a loud popping and cracking on the radio when I'm making phone calls or getting phone calls. I have a son with autism, and I have to stop the car and let him out when it gets really bad. I have video on google photos but I am 63 years old and I do not know how to share them from my computer, sorry.

The vehicle has a defect with the radio/audio/bluetooth system making a crackling sound while operating the vehicle. The Honda dealer acknowledged that this is a recall issue, although no recall currently exists and as a result they replaced the fakra service cables. This did not solve the problem and it is one that is common to all Honda Pilots of this year. It is very distracting and cannot be stopped unless the vehicle is completely shut off.

On four (4) separate incidents, my car has either abruptly stopped running (waiting at a stoplight) or not been able to start. When I push the engine start/ stop button to restart the car, it does not start and several random warning and dashboard lights flash on and off like crazy. These incidents occurred twice before the recall was fixed and twice after the recall was (supposedly) fixed. Please help as I don’t want to be stranded again! this car is only a few years old. Thank you.

American Honda states they performed NHTSA recall number 23v-431 but rear view camera still does not operate correctly. They are stating that I must pay out of pocket to replace a different part to be able to have the rear view camera operational again and per the terms of the recall notice, I am to have this fixed without charge and within a reasonable amount of time. Please help!.

Nhtsa recall number 23v-431 calls for cable connectors to be changed out due to poor connections resulting in the rear view camera image to function intermittingly or not display at all. Per Honda engineering, this repair is not sufficient to fix the issue and the main head unit has to be replaced too. Please include this as a part of this safety recall because of the safety issues it is causing as it relates to driver safety and federal motor vehicle safety standard no. 111, "rear visibility".

When stopping at a red light, my vehicle completely shut off (engine stopped, all lights went out, radio went blank) for a few seconds. The car turned back on (except for the engine). I was able to restart the engine after about 10 seconds, but I was stuck in the middle of traffic. I disabled the engine idol-stop feature.

Numerous times while stopped at a red light/stop sign/traffic, the auto idle stop feature will kick in, but then the car will not immediately restart. Most times if the car is then turned all the way off and put in park it will restart. Now two different times, it would not start back up at all causing to car to be stuck in the middle of the road and requiring it to be towed. Prior to the incident occurring there were no warning lights or error messages.

The engine failed to start after being stopped at a red light. I engaged the gas and the entire car just shut down. I was stuck at the light in the middle lane with cars honking all around me. I attempted to put the car in drive, neutral, park and nothing worked. Somehow I was able to restart the car after many cycles of the light. This came out of nowhere; I. E. - it's never happened to me prior and is a huge safety issue. After doing some research, it seems this is an issue many Honda owners are complaining about. The incident occurred to me just as many others are detailing the exact same issue. To date, no one has inspected the vehicle but an appointment with the dealership has been made. There were no warning lamps, messages, or other symptoms prior to this occurring.

I was stopped at a stop light with my auto-idle system engaged. When the light turned to green the auto-idle would not disengage leaving me stalled in traffic. When I pressed on the gas I got an error message about the 'anti-collision system' being offline. I had to restart the car to resolve the issue. The dealer/service center states no known issues.

Last week, my wife was picking up our 2 year old son from daycare in our 2020 Honda Pilot. She secured him in his car seat and placed her purse with the Honda key fob on the back seat and closed the door. The car somehow locked itself between the time she closed the door and attempted opening the front door, leaving my son locked in the back seat. The key fob battery had just recently been replaced so we are certain this is not a matter of the key fob battery being low. We needed to call the fire department to come and emergency open the car for us. Today, we did have a second key fob made at Honda for our vehicle so that we have a spare in the event this happens again closer to home. We are hoping to be reimbursed for this cost and the "diagnosis" fee we are being told by Honda customer support we need to pay for in order to diagnose what the issue might be. This is a major safety concern that Honda needs to review immediately. The key was inside of the vehicle while the vehicle was not on or in motion.

There is an intermittent problem with loud crackling noises coming from the speakers. The information center is turned off, but the crackling continues. It is either an electrical malfunction or a short of some sort. It is a distraction when driving and therefor a safety issue. There is a recall open with regards to the most cable for the camera but the camera does not have audio so it doesn't make sense that these would be related. We do not have many miles on the car and the information center is used primarily for navigation. Shutting it down in traffic is a safety issue because the driver is distracted. If this is an electrical short then there could also be a fire issue.

July 21,2023 pulled of highway and car went idle at a light car turned off completely and didnt turn on car turned on after 2 minutes. August 13, same situation happened car didnt turn on for 3 minutes. In may car was serviced forr idle recall and I never had this issue until now. The dealer says its a weak battery. But it only happened when it was on idle and not when I turn it on. I had kids in the car and just got off highway. I could have had an accident. The 2nd time it happened it said to put the car in park and restart the car. There were no issues prior to the failure.

I received a recall notice from NHTSA about my Pilot. The most cable connected needs to be replaced. I am writing because I have contacted two different dealerships. They are unable to address the defect until January 2024 or April 2024 respectively. You letter said that if the repair could not be done within 60 days of receiving the letter, to contact the NHTSA. The second dealership informed me that they only schedule one recall appointment per week, and that was why they can't fix it until April of next year. Please advise what I should do.

On three separate occasions, after stopping at a traffic light or in a parking lot, I was unable to move my car. The first time, the transmission dropped into neutral and I was unable to get it to any other gear . I had to turn off and restart the car multiple times to get it into gear. I was on a heavily trafficked road with multiple cars behind me at the light. Turned my flashers on and prayed to not get hit. The second time. I was in a parking lot and was leaving. I pulled into a space to look for something and got a message to put the car in park. I was unable to do so. Had to turn off and restart the car twice before it would go into park. I then turned it off and back on and was able to get it into gear. Happened again on a 55 mph road with my grandkids. Very scary. Honda dealer said that for a tiny second after the auto idle engaged the battery power was too low to restart the car. Their solution was for me to purchase a new battery. I feel this is an engineering and safety issue and was not properly addressed during the auto idle recall.

My husband was getting off the highway when a car ahead of him braked suddenly. He attempted to hit the brakes but the car did not stop. The automatic stop crash feature did not turn on. The abs did not work. Ultimately, crashing into the car ahead of him.

The auto idle stop system was engaged at a red light after exiting an expressway. When the light turned green, and I removed my foot from the brake, the transmission moved to neutral, and the engine would not start up again. I was unsuccessful in getting the car to start again by either pushing the start/stop button or adjusting the transmission to park. The battery indicator light was illuminated during this process, but no other errors were displayed. I connected a battery-powered jump starter within 3-5 minutes of the failure, and the vehicle started on the first attempt. The auto idle stop system had worked as expected earlier in the drive and there were no other indications of any issues with the vehicle prior to the incident. My entire family's safety was at serious risk since we were stalled on a busy 6 lane road with no ability to move the vehicle to the shoulder and I had to avoid traffic to get to the trunk and under the hood and spend time connecting the jump starter and subsequently attempting to start the vehicle. We are yet to bring the vehicle to the dealership for inspection.

Car completely shut down while in drive. Towed to dealership where I was told there was a software update that needed to be done. Car working fine now.

We had the recall repair done for the crackling speakers issue but it started again and is worse. The crackling sounds like rocks hitting the windshield and scares the heck out of everyone in the vehicle. Now when it does this we also get a network failure notice on the infotainment screen and then the infotainment system shuts down. Sure wouldn't expect these issues with a $50 k dollar vehicle barely over 3 years old with only 24 k miles on it. This has happened 4 times since it started again. That's 4 times in the past 3 weeks.

When auto start/stop feature engages at times vehicle does not restart and will not restart. This has happened 5-6 times in heavy traffic leaving the car dead in the middle of the road until we repeatedly try to reset and restart.

As I was driving vehicle it shut down. Dashboard went haywire as did the front panel, radio, windows. Could not turn on car at all, not even put it on neutral. Hazard lights did not work either.

I pulled into my garage to turn off my 2020 Honda Pilot. I put my car in park and set the parking break. I pushed the on/off button of my car to turn off the ignition. The car failed to turn off. The electrical systems (radio, heating/ac displays) inside the vehicle turned off, but the engine continued to run. The error message "auto engine idle stop system problem" flashed on the dash. I tried multiple attempts to turn my car off. As I write this my car is sitting outside on my driveway, with the hopes my car will turn off. I have had previous issues with the auto on/off capability of my vehicle, to where the car would auto turn off and fail to turn back on. To combat this issue I always disabled the auto on/off capability of the vehicle. This car has had issue after issue from when I purchased the vehicle in August of 2020. My car has been at the dealership many times for different electrical issues. This car has been anything but reliable. This is a safety problem, due to not being able to turn off a running vehicle. This vehicle has not been inspected for this issue, but has been inspected my the dealership for previous electrical issues. There were no warning lamps, messages or other symptoms prior to the problem.

The infotainment system screen will go black/turn off for several minutes, completing disabling the backup camera and other functions. Last week, the system went black completely and I tried to turn off / on the car multiple times but the infotainment system still did not reboot. I had to disconnect/reconnect the main battery to make the system to reboot. Few days later, the system went black again for a short period of time. When the system is up an running, there are many time that my concentration on driving has been disrupted by the sudden cracking and popping sounds stemming from the infotainment system. There is no pending recall on my car, so I do not what to do with my situation.

The entire infotainment screen shuts off, screen goes dark. So far it turns back on with no issues. The problem is intermittent. The usb phone connection also intermittently looses the connection. Sometimes it reconnects, other times I have to disconnect the phone and reconnect. I have changed the usb wire. . . Same problem.

Auto start/stop feature failed to restart vehicle and shifted to neutral when foot was taken off the brake. Collision mitigation warning lights came on after vehicle power was shut off and turned back on to restart the motor.

Third time now that my speakers have been popping and crackling. All this leads to "network connection lost" and the entire nav screen goes black, also the main dashboard display sometimes. . . Very unsafe. First couple of repairs were the connectors in the dash being replaced. This time my dealer has to call Honda for authorization. Received a call from dealer this morning that my battery was dead and this cleared out all of the warning codes, how convenient and it's only 3 years old. Now it needs to be kept until the warning codes "possibly" come back.