Windshield Wiper/washer Motor Problems of Honda Pilot

The contact owns a 2018 Honda Pilot. The contact stated that there was no windshield washer fluid coming from the nozzle while attempting to clean the windshield. The contact stated that while driving approximately 25 mph, the contact heard an abnormal sound coming from the vehicle with the windshield washer fluid warning light illuminated. While attempting to replenish the washer fluid reservoir the windshield washer fluid was spilling. The contact took the vehicle to a dealer where he was informed that the windshield washer motor system needed to be replaced; however, the parts to repair the system were on backorder. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.

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I have Honda Pilot 2003. My daughter was driving when failure occurred. It was raining and rear wipers were running. All of a sudden, rear wipers stopped running and the srs light came on. I took it to the williamson Honda dealer in Lincoln, ne. He diagnosed and replaced fuse #7. He is also telling to replace the rear wiper motor, that is estimated to cost about $400. It is a Honda motor defect and should be replaced free of cost to me as a recall. How do I proceed with it?.

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