Steering Noise Problems of Honda Ridgeline

I currently own a 2021 Honda Ridgeline sport and it was brought in to a Honda dealership that had diagnosed a steering rack failure. The quoted price of repair was $4,000. After doing extensive reading on this issue I learned that similar issues have occurred in later year models as well as similar year models in the Honda family. There was a recall of 1. 7 million vehicles with this specific issue. The vehicle makes loud and cracking noises and at times the steering gets heavy and also loose while driving at high and low speeds. The dealer had responded that it was a known issue in the later year Ridgeline models and there had been a service bulletin on how to rectify the issue on these models. I did not see any curent recalls from this year, however this doesn't mean that this is not a known or growing issue for the year Honda that I currently own. Please advise. Thank you.

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On 8/24/20 I heard a clicking noise in my steering wheel when turning at low speeds or parking. I didn't think much of it until seeing that many Hondas have this issue. The issue seemed lined to the clock spring. I made an appointment at joe morgan Honda in monroe, OH on 8/29/20 for 8/31/20. Joe morgan Honda confirmed that the issue was the clock spring aka cable reel. The invoice is attached. Joe morgan Honda explained that if I had let the issue go longer, the noise would have gotten worse. Eventually the steering wheel buttons and horn would lose power, as well as the steering wheel air bag. This is where the major safety issue comes into play. Joe morgan Honda contacted the tech line upon confirming the issue. This has happened, and is happening on other Ridgelines. Honda is telling customers this is normal. Loss of power to the air bag would cause it not to deploy in the event of an emergency. I have video of the clicking noise prior to the repair. I have also opened a case with Honda customer service.

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