Carrier/rack Problems of Hyundai Azera

I was driving along on I-95 when I heard a loud, explosive popping sound. It freaked me out at first as it sounded like I had blown a tire, but the car didn't shake, bump or swerve. I hadn't seen anything in the road I could have hit, and I wasn't driving behind any construction type trucks dropping pebbles or sand. The car was driving as if nothing had happened, so I continued to the nearest exit. As soon as I was off the highway, I pulled over, got out and saw right away that the panel of my panoramic sunroof that meets the windshield was cracked, broken and missing pieces in the left and right corners, but only had minor cracks in the center. I was thinking this was a very strange pattern of breakage if something like a rock had hit the glass. I called Hyundai about fixing the glass and they told me they don't do it--that they have another company do it for them. They gave me their number, but when I called, they said they couldn't do it either. It took me 4 other calls to find a place that would do the work. When I spoke to Hyundai and explained how I couldn't understand what had happened to cause the panel to break, they made no mention of the possibility it may have exploded. It wasn't until I got home that a friend said she googled exploding sunroofs and found all kinds of information about it, as well as class action suits. I have since found out the new panel costs $215 and approximately $80 to install. I am having the repair done right away as I can't drive around like that. I live in florida where it rains without notice and I wouldn't want to damage the sunroof motor or anything else by getting it wet. Fortunately the sunroof was closed when this all happened and I have not opened it to see if there is glass inside everywhere because I don't want to create further danger or mess.

See all problems of the 2013 Hyundai Azera 🔎.