Front Suspension Control Arm Problems of Hyundai Azera

My cars driver side back wheel inverted after I made a turn, on to dixie hwy. I had my car looked at by afford auto repair. They informed me that my control arms had corroded, and broke throught the under carriage. . The had seen it before with my model and sonata and that ist had a recall. I had my car towed to kerry Hyundai in florence, y 41042. Hyundai called back to deny the recall based on the mileage on my vehicle. I have searched for an answere because the recall im referring to doesn't speak about mileage. My car also has recall 172 active now, that Hyundai has addressed yet, as of the time since we took it there for this recall.

See all problems of the 2006 Hyundai Azera 🔎.

On may 17, 2014 at approximately 1 pm in the afternoon, I was driving on the freeway when I heard a loud "thud" and my steering wheel jerked slightly while traveling at 65 mph. The sound concerned me so I pulled over and looked at my braking assembly on the driver's side front wheel. I didn't see a loose caliper or anything out of the ordinary so I "limped" to where I was going. When I arrived at a family members house, I removed the front driver's side wheel and was shocked at what I saw. The upper control arm had snapped in two at the ball joint. Had I realized that at the time, I certainly would have had my car towed since this was a safety issue. I ordered a new control arm and installed it over a period of several days. I kept the broken control arm and brought it to my local dealership to show them what had happened and to inquire about any recalls Hyundai may have on their control arms (may 27th). I spoke to one of the managers, kelly robison at south bay Hyundai, and he said no recalls had been issued and gave me the customer service hotline number. I called the customer service center and spoke to elliot on may 27, 2014 at approximately 11:45am. He also confirmed there were no recalls and offered to record the situation under case number 6626102 (I believe the conversation was recorded and started around 11:38am if used for reference). I explained to him the control arm should never have failed. After several emails to Hyundai consumer affairs, they wanted nothing to do with the situation since the car was out of warranty. I only received canned statements from them. As an engineer myself, I believe this is a part that should easily last the lifetime of the vehicle. I believe this is a safety issue and could possibly affect others driving an Azera or sonata. Please contact me for photos, documentation, and/or the failed control arm itself.