Body problems of the 2013 Hyundai Elantra - part 2

Got a Hyundai 2013 Elantra gt in early Nov. 2013 with the style & tech package which has the panoramic sunroof. The car is barely 3 months old. Driving to work on 288 south fway when I suddenly heard a boom, at first I thought it was another car that had blown its tire but then I heard the sunroof cover above my head fluttering. Pulled over just as a f350 truck parked in front of me, driver comes out and tells me I cracked his windshield, I see that the front section of my sunroof is gone. The driver says he was behind me and saw my sunroof implode and a huge piece of the glass hit his windshield and shattered. Asked him if he saw anything hit my roof and he said no. Driver helped me clean up a lot of the broken glass that was still on my roof. He also pointed out the damage to the paint on the rear section above the led brake lights. We exchanged information & I decided to drive to the dealer since it was not far off. On the way a lot of the broken glass started falling inside the car. At the dealership they all said they had never heard or seen anything like this happen before. Since they did not have the facilities to repair the damage they referred me to another dealership where I arranged for the car to be towed. Told the service dept what happened and said they would investigate. Their verdict is that a rock or something hit it to cause the damage. They will replace the sunroof out of courtesy but not cover for a rental car despite a warranty. Service mgr says he can do one and not both. Not to mention they would not retouch the paint damage. My insurance will not cover because their investigation points to a manufacturing defect since this has happened before. I am really concerned about this incident happening again which could result in an accident or serious injuries. Worried about the integrity of the sunroof.

I rear ended a car and nearly totaled my car. For some odd reason the airbag never deployed during the time of impact.

On 8/11/13 the 2013 Hyundai Elantra that was purchased 6/3/13 at the fred beans dealership in doyelstown, PA. Unintentionally accelerated and crashed into a concrete wall in the parking lot at king of prussia mall in king of prussia PA. The car was turning into a parking space and when the gas petal was applied the car accelerated full speed into the wall. This is the second time this has happen to a car that was only 9 weeks old. It had happened in our driveway 4 weeks prior to the collision on 8/11/13, but the car was brought under control and we assumed it was just not being familiar with a new car. The car was immediately towed to the dealership's body shop for inspection and a claim was opened with Hyundai customer assurance. The car was inspected by an independent inspector several weeks later and after 6 week we have received a letter stating that there was no failure on the manufacturers part and there was nothing they could do. I have requested testing results and documentation from Hyundai and I was told it was classified, so I asked for a list of tests performed and it cannot be given to us. We have received several letter from Hyundai, none of which had a persons last name or any name at all. I have had the car's bodywork repaired and have tried to trade the car into the dealership for another new car but the dealership will require another substantial down payment which makes this option unfeasible. The dealership has not had any correspondence with the manufacturer and has requested I formally ask for some monetary relief towards the new car replacement. I have made several requests and have gotten a final "no" decision from Hyundai. The car has and still sits at the dealership and I will not allow my daughter to drive an unsafe an undocumented car. Please let me know how to proceed.

Driving along at 40mph there was a loud explosion. The panoramic sunroof exploded. Stress crack along its entire perimeter, shattering glass, and creating a convex crack in the middle of the glass. This is the static-non-movable part of the sunroof and was closed at the time. Glass fragments entered interior of vehicle. I have brought this to the attention of local dealership and Hyundai consumer affairs. I have also noted there is a recall with same issue of the Hyundai veloster and others have the same experience with the Elantra as documented on your website. This has been documented when both vehicles described have been moving or parked. Obviously the glass is of fault or there is a flaw in the design putting the glass under stress. I do not feel safe driving the vehicle and expect Hyundai to offer an engineered solution as I am of the same discipline. I have photographs documenting the incident. Dealership is prepared to replace glass. However, I worry of future incidents that could create an accident resulting in a vehicle crash or personal injury from flying glass.

The 2013 huyndai Elantra was parked in a driveway and turned off, and an electric fire started in it. It burned completely up.

The accident happened while I was driving on the freeway with light traffic traveling around 60 mph. It first began when I felt an unbalance of the front right tire. The car suddenly veered to the right regardless of my efforts to maintain control. My car fishtailed for a moments and almost caused me to crash into another car. I had no control of the car when my car crashed into the wall that lined the right side of the freeway. After visually inspecting the wheel, it appeared that the front right rim was cut in a half vertically and all around. It was cut in a near-perfect straight line - similar to what a opened can looks like. The tire remained fully intact without any damage. The body shop mechanics told us that they have never seen the rim cut like that before and said the only explanation would be a defect in the rim. We have pictures and can provide them upon request. The body shop mechanics and insurance adjusters are all clueless to how and why this occurred. Please open an investigation to help us determine the cause. The total estimate of the costs have estimated to be around $14000.

I purchased a 2013 Hyundai Elantra on June 18, 2012 from dick hannah Volkswagen Hyundai of portland, oregon. Within a few weeks, I began hearing a noise coming from the trunk area. I made an appointment with the dealership to have it looked at on August 24, 2012. Initially, I was told that they tried to use epoxy to fix the noise and I would have to wait 36 hours (over the weekend) to let it dry. On Monday, the sound was still there and they ran further tests. I was then informed on Wednesday that the car had been transferred to the collision center in vancouver for further inspection. On Thursday, I was informed that the vehicle would need to have a part re-welded. I really was not told exactly what was being welded at that point, but that it would not be ready until the next week (following the labor day weekend). Finally, on Tuesday I was able to talk to the service manager, tom gilstrap and was informed that they had contacted Hyundai to see if others had encountered the same noise. A Hyundai engineer had to come out and help diagnose the problem. They verified the noise was coming from the right rear shock tower. They removed the reinforcement cap and shock tower and found two spots missed by factory welder, which did not properly adhere the strut tower to the car body and signs of rubbing making the noise. They were able to clean up the area and re-weld the piece together. They reinstalled the right rear shock tower and reinforcement cap to factory specifications. I am told that Hyundai now has a file on my car. The car was returned to me on Thursday, September 6, 2012. A full two weeks after I brought it in for the noise. This is clearly a huge safety defect and others should be aware of it.