Front Suspension Lower Control Arm problems of the 2007 Hyundai Entourage

Tl the contact owns a 2007 Hyundai Entourage. While driving 25 mph, the front driver's side lower control arm fractured. The contact stated that the vehicle was repaired per NHTSA campaign number: 13v556000 (suspension) five years ago. The contact was concerned that the recall repair was insufficient and that there should be an annual inspection to ascertain possible damage. The vehicle was towed to gary rome Hyundai (located at 150 whiting farms rd, holyoke, MA 01040, (413) 536-4328) to be repaired a second time. The manufacturer was contacted. The approximate failure mileage was 114,000.

The contact owns a 2007 Hyundai Entourage. While the vehicle was at the dealer being repaired per a recall for the hood latch, the contact was informed that the lower control arm needed to be replaced. The contact stated that the dealer would not perform the recall repair. Additionally, the contact was informed that the recall was expired. The manufacturer opened case number: 10003703. The NHTSA campaign numbers were not provided. The contact had not experienced a failure.