Front Seat Head Restraint Problems of Hyundai Equus

The contact owns a 2014 Hyundai Equus. The contact stated that while driving approximately 40 mph, the driver's side head restraint suddenly deployed from the seat. The vehicle was taken to the dealer and the contact was informed that the head restraint needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred with the passenger's side headrest, and the headrest was replaced. The manufacturer was not made aware of the failure. The failure mileage was 95,156.

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The contact owns a 2014 Hyundai Equus. The contact stated that while his wife was outside on a hot day, upon opening the door, the front headrest air bag deployed without impact. There were no warning lights illuminated. The contact stated that the failure was possibly caused due to the heat. The contact called the local dealer and was informed that there no previous reports of the failure. The contact was informed to scheduling an appointment to have the vehicle diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 79,850.

The front passenger headrest split open spontaneously. There was no external impact or crash. There was no pushing/pulling or other preceding incident to cause this. It appears that the internal plastic part of the headrest failed.

Whenever it gets hot in this area, my vehicle malfunctions. First the dash bubbled and had to be replaced. The leather on the driver door bubbles up and has been replaced. . It is bubbling again on the driver door but is not covered by the extended warranty. Both headrests have popped open. One happen while at the car wash and the other happened while I was in the grocery store. Both times the car was at rest and windows up. . It costs $1600 to replace. The driver window switch does not work when hot outside. Had it checked by the dealership at least 10 times. Maintenance agent witnessed it but by appointment time was not able to duplicate the problem so the warranty repair never occurred. Additionally,, the radio goes out and fries like a cb. Complained two years about this issue but again, the mechanic could never duplicate this issue when the car was returned for an appointment. All except for 3 times the mechanic witnessed the problem and showed me how to reset the radio. This issued occurred when car was in motion and about 50% of the time when the phone was connected and in use. I have to push a hole with a pen tip to reset it once a month. Eventually,, I complained to gm and they had radio replaced but dealership put in a different model other than the one for the car. Now phone system has to be reprogrammed for use whenever I enter the car as well as the radio system randomly changes the station when traveling. I have video of this issue. Lastly the windows get stuck in the up position when it is hot outside. Had them checked by maintenance manager, but he could not duplicate the issue during the appointment . Problem still exists.

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