general problems of the 2019 Hyundai Kona - part 1

While stopped our 2019 Kona ev at a traffic light with my foot on the brake, the car spontaneously accelerated and crashed into the car also sitting at the light about eight feet in front of us. If there wasn't a car in front of us, we would have gone through a busy intersection at very high speed. The front end of the car was destroyed and both airbags deployed. The car was towed to a collision center and is considered: "totaled" . We tried to get it inspected for the computer system to confirm what happened, but there was no interest by any party. There was no pre-warning or issues with the vehicle before this happened. The incident happened about ten miles from our house, and we had been driving it for about 15 minutes. The temperature outside was extremely cold at about 5 degrees fahrenheit.

1. Driver’s side door locked up and it is impossible to unlock from the inside of the car manually or electrically. The door cannot be manually opened up from the outside or the inside of the car. 2. My safety has been put at risk because of not being able to exit the car in case of an emergency. 3. Not yet. I have an appointment on 1/15/25 to get it looked at. 4. The car part has not been officially inspected by anyone yet. 5. No warning lamps appeared prior to this part failing.

As I was driving home, my Kona started slowing down until it totally stopped. I tried the the gas pedal again but it didn’t move, electrical was on, no warning lights. I turned my Kona off, turned it back on again and drove the rest of way home. I was lucky I was on an empty road no other cars behind me as I drive everyday to and from work. I called Hyundai dealer next morning about the problem ,he did asked if I had heard a knocking sound. I said yes ,the week or so I heard a knocking sound twice but not for long, seemed to have disappeared. I didn’t want to drive the car to the dealer afraid it would stop on the highway so I had it towed. Service person said he would check if it is under warranty but there is no recall on my Kona.

Transmission need to be replaced.

Driving on the highway (rt50 east) during rain. Traffic moving stop and go slow. Before I knew what had happened, my car hit the back bumper of a chevy suburban. My car gave no auto warning, the windshield wipers barely worked, and I believe the electric systems had stopped. Radio and air-conditioning. 5-12-24 my car bumper and grill were messed up. And I received pain in my right shoulder. The suburban had a trailer hook-up jammed inside my front bumper grill; my vehicle received all the damage. The other driver's vehicle had no harm. My vehicle damage to the car was over a thousand dollars. And I was left with a shoulder injury. Car insurance paid for the damage to my 2019 Hyundai Kona SUV's all-wheel drive, with me paying a portion. After work was completed, all the electrical systems, including air conditioning, lights, wipers, and radio, didn't work. Fuse work was checked and found, but no power was getting into the system to operate functions that required electricity. The car started up, but the side lights but not the front lights, air conditioning, and the issue of tight steering now. The car tech stated they only installed a new bumper, and the grill did not work on the areas that are now not working. Tech said the lights and wipers were working but are not working now. Driving the vehicle will be limited based on these issues. The fuses appear good, but no power is getting into the box that powers the various items that are not working. I believe this car is a lemon, and the dealership was aware of these issues and never told me the car had recalls. According to the internet, the tech who replaced my bumper stated that these issues are what the 2019 Hyundai Kona vehicle. Today (7-22-24), I drove my car from the auto shop with a new bumper and with hesitation and fear because the wipers and lights were not working, the air conditioning was out, and it is about to rain. The tech stated they were working earlier but are not working now.

The rear passenger side door and trunk were unable to be opened resulting in a problem getting my children out of the back seat. The locks would not open with the fob or manually. If I were to get into an accident, I/emergency personnel would have not been able to get my children that are in a car seat out quickly as they would have to either go through the front seat or cut the door off. The car dealership did replace components on 04/27/24 and it has been working as it should as of this time of reporting.

Car kept stalling and electrical system was off . .

I purchased a 2019 Hyundai Kona electric from dealership. They said they had to change the electric battery before selling it to us and now the emergency light went on the dash we brought it back to the dealership and they said the battery the installed is not safe and will take 6 months to get a new one and are not giving us a car to drive.

After the recall was corrected, the engine light came on two months later. I noticed the car will not accelerate and now will not start. The engine rumbles on the occasion that it does start.

I took my car to the dealership to have the campaign 200 recall fixed. When my vehicle was there, they found that the battery needed to be replaced, however found that there was "front end damage to the battery" and it would fall on me as the owner to replace the battery, and once the battery was replaced, they would fix the recall. (which replacing the battery would fix in the first place). My issue is, there is no alert on my dashboard or on the app that shows that there are zero diagnostic trouble codes. My concern is that if the battery has such significant damage, there should be some type of alert or warning with this occurring. Also the fact that there is a recall that requires a battery replacement and suddenly damage is noticed on the battery. Unfortunately, it seems that Hyundai is not willing to honor their warranty and "found" a way to blame me as the owner.

Check engine light came on, then went away. Check engine light came on 2 months later, then went away. Car completely dead 1 month later without any dashboard lights warning anything. Replaced battery and car died again 1 month after installing new battery. After jumping the car, alternator test read 12 at local repair shop.

1: car stopped abruptly without vehicle lights or warnings , stopped while driving 39 mph without any warning. 2: car engine smoking -fire d/y motor seize and oil leaking 3: motor seized piston bore hole in engine block appears to be of concern with other vehicles same year same model unsafe vehicle.

My car is subject to recall #200 (ev battery replacement). I initially set my max charge level to 80% back in the spring, then was called by my local dealership for the battery replacement in early September. At that time, they checked my car in, but then sent me back out with it pending delivery of replacement batteries. I have reached out to the dealership several times since about the delay and they have responded that they're still waiting for batteries. It's been almost three months since my car was "checked in" for service.

I was driving the vehicle. All of a sudden, all the lights went out on the vehicle. This includes the instrumentation panel, interior lights, brake lights, etc. I drove the car to a safe location and stopped the engine. I then restarted the car and everything started normally.

I was directed by jennifer kruger at the NHTSA to complete this form. My 2019 hundai Kona ev is part of the ev battery recall. On August 27, 2021, my local dealer took my car while waiting for a replacement battery. I do have use of a rental vehicle. I've reached out to Hyundai customer service many times in an attempt to find out when my care will be fixed and returned to me. I've not been able to get any answers. My car is 17 months old and they have now had it for over 4 months. That is unacceptable. I filed a lemon law request in July after months of 20% battery reduction with no indication of when that would be fixed. My request was denied. One month later they determined that my car was part of the recall. I'm not sure why the manufacturer gets to make that determination - that seems self serving to me. Can you help me find some resolution to this issue? please let me know if you need any additional information from me.

Took my 2019 Hyundai electric Kona into dealer on 7/30/21, recall #200. They kept the car for 2 1/2 weeks, finally determining that the entire battery pack should be replaced. Five months later, I am still waiting. The maximum charge is at 80%, I have brought it in for all the other recalls. The dealership keeps telling me that they have some battery packs, but that those are for "other" customers, and that I must wait. Hyundai is building new electric cars, there are clearly battery packs available. As I lease my car, and the 3 year lease is up in sept. 2022, I am beginning to wonder if the dealership is purposely delaying the battery replacement to force me into returning the car, rather than purchasing it, at the end of the lease. Why hasn't this safety recall been addressed by Hyundai? please help me.

The contact owns a 2019 Hyundai Kona. The contact received a recall notification for NHTSA campaign number: 21v127000 (electrical system) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure however, the dealer limited the charge of the battery of the vehicle to prevent a short-circuit. The manufacturer was not notified of the issue. Parts distribution disconnect.

I received recall 200 notice from Hyundai regarding my Kona ev 2019 in June. (my mileage was around 14,000) after calling the dealer I got the appointment on 07/16. On 07/16 the service advisor said she fixed all recalls as per the instructions from Hyundai and said recall 200 is also fixed. (see attached service record) I asked how you fixed the folded anode issue without replacing the battery. They said, they did the software update and the battery now doesn't have the fire risk. Called Hyundai and opened a case 18464387 asking them how is recall 200 is fixed without battery replacement. They admitted that recall 200 was not performed and they will replace the battery very soon. Its not still 2 months and they don't have any battery replacement plan. Also my car is making some strange sound while charging and abruptly stopping charging around 70%. I am asking NHTSA's help as I am not getting any response from Hyundai regarding battery replacement. They also rejected the buyback saying the lemon law of MA is not applicable even though my mileage was <15,000 when I took the service appointment. (see attached health report from Hyundai dated 07/08).

The battery in my electrical vehicle is recalled due to the potential for shorting and fires. The dealer performed a software update but states that they cannot request a replacement battery because the manufacturer will reject it because a specific code was not generated during the software update. The manufacturer tells me to try to find a different dealer that will replace it. This doesn't make sense because the manufacturer should be in contact with the dealership telling them what to do.

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21v127000 (electrical system) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and informed the contact that parts were not available and the equipment to perform the recall repair was not available. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact had not experienced a failure. Parts distribution disconnect. Range reduced to 80% of capacity. Car can not be garaged due to fire hazard and must be parked 50 feet from home and other vehicles.

The contact owns a 2019 Hyundai Kona. The contact stated that the vehicle failed to start. The battery warning light was illuminated. The contact received notification of NHTSA campaign number: 21v127000 (electrical system) however, the part to do the recall was unavailable. The vehicle was towed to the local dealer who stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 7,000. Parts distribution disconnect.

We brought our 2019 Kona ev in for the battery recall and the battery maintenance system (bms) recall. The reduced charge amount to 80% and ran the bms software update. This was on a Friday (5/7/21). We picked up our car that same day and drove home. Drove the car twice over the weekend and charged the car overnight, Sunday-Monday. When we got in the car Monday morning (5/10/21), the car would not go into gear (forward or reverse). On the dash and the info screen, was a message about an electrical system failure. We had to have the car towed to the local Hyundai dealer (curry Hyundai, cortlandt, NY). The told us the bms caused the battery to go into lockdown mode and that there was no resolution except for the battery to be replaced. We were told to get a battery could take several months. They gave us a loaner but it is not an electric vehicle. So far no one know when or if a battery will be available.

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21v127000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that while the software was being updated, the mechanic was able to provide the full recall repair because the battery replacement portion of the recall was unavailable. The dealer informed the contact that they were unable to complete the recall repair due to the part not being available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact's wife owns a 2019 Hyundai Kona. The contact stated that upon warming the vehicle in cold weather, an abnormal, wire-burning smell would emit from the vehicle without warning. The manufacturer was initially notified about the failure and was informed that he would receive a callback; the contact had yet to receive a callback. The contact then took the vehicle to the dealer where they found no failure with the vehicle. The contact stated that he had a young child and that the odor could be toxic to his child's breathing. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.

The 2019 Hyundai Kona ev (my vehicle) is a fire hazard. I am not satisfied with Hyundai's current mitigation of limiting our battery (and so our range) to 80% of its capacity. A full battery replacement is planned, but there is no timeline, so it could take 1 year for all I know. 1 year during which I am stuck with 80% of my range (which is not what I purchased) and the potential, however unlikely, that my car is still a fire hazard. I wish Hyundai would do more!.

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21v127000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that centereach Hyundai located at 1815 middle country rd, centereach, NY 11720, (631) 615-4549) had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

As noted above, the recall (200) for this problem was issued in March 2021. I have been trying to get Hyundai to repair the vehicle since I received this information. Late last year I was told by the dealer in my area that a fix was ready and took the car in for repair on December 27, 2021. The dealer had no fix. I have contacted the dealer several times in the past 6 months, and recently filed a complaint with the national Hyundai corporation. As of now, I am still driving the car with the urgent battery problem, and have not received a date for the necessary repair.

Hyundai has a recall on my vehicle due to battery safety issues. They have reduced my battery storage to 80% capacity and this limits my ability to travel unless I stop for extended periods to recharge my battery. The only compensation they have provided was a $200 visa card, which is incredibly inadequate, for the time and money this is costing me. I've been without full battery capacity for over a month now.

4/7/21 while in las vegas parked at the venetian hotel, my 2019 Hyundai Kona ev battery failed causing the vehicle to be inoperative. I am still waiting for Hyundai to replace the recalled ev battery.

The contact owns a 2019 Hyundai Kona. The contact stated that the vehicle had been subjected to several recalls due to the charging capacity. Recently, the contact received notification of NHTSA campaign number: 21v127000 (electrical system) however, the part to do the recall repair was not yet available. The dealer confirmed that the part was not yet available. The manufacturer was notified of the failure and offered to buy back the vehicle however, the contact declined. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. Parts distribution disconnect.

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21v127000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21v127000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced the same failure listed in the recall. Parts distribution disconnect. The approximate failure mileage was 21,000.

Hyundai has failed to replace the battery after more than a year.

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21v127000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The manufacturer has announced a safety recall (NHTSA recall number21v127000) due to the hazard of battery fire. It has been months since the recall was announced (and a year since battery fires were first reported) and the manufacturer has offered no remedy. Manufacturer has not provided timely communication or remedy to this safety problem, and we need help from NHTSA to get a safe solution to this fire danger. Hyundai either needs to provide a replacement battery immediately, or replace the car.