general problems of the 2019 Hyundai Kona - part 2

The contact owns a 2019 Hyundai Kona. The contact stated that she initially received notification of NHTSA campaign number: 21v127000 (electrical system). The vehicle was taken to the dealer and the battery was reduced to 80%. The contact was instructed to park the vehicle away from structures until a final remedy was available. The contact never received information about the final remedy from the dealer. Months later, the contact had taken the vehicle to the dealer for a maintenance repair and the battery was reset to 100%. After a few weeks of driving the vehicle, the ev warning light appeared on the instrument panel and the dealer was notified of the issue. The contact was then instructed to bring the vehicle back to the dealer where it remained in their possession. The manufacturer had been notified of the failure and provided the contact a case manager. The contact had not yet heard from the case manager regarding her vehicle. The vehicle was not repaired. The failure mileage was approximately 21,000.

There has been a battery recall on our Kona ev since March 2021. We were asked to keep the battery charged only to 80% to prevent problems. Hyundai is aware that we need a battery and we were contacted in late summer to set up an appointment to replace it. Every time we try to set something up they tell us that they don't have the battery or the proper parts. This is unacceptable. We have spoken with the service writer several times without resolution. At this point we do not trust Hyundai and are extremely unhappy with our vehicle purchase given the ongoing safety concern of continuing to drive a car with a batter that has been recalled.

The March 1, 2021 recall has not been resolved. The vehicle was purchased for its mile capacity however, due to this recall, I'm unable to use the vehicle for my travel/work as intended when I purchased the vehicle. As a result of the reduced miles, I must charge my vehicle between trips to ensure I have sufficient miles to make it home. This takes time out of my schedule and I must pay for the charging (I charge my car at my residence and have solar panels - thus no charging expense). This does not take into consideration that at times, I cannot use my air conditioning or heating in my car to ensure I have sufficient miles to make it home or to the next charging station. I paid a lot of money for a fully functional car, for which I am not receiving. If I have reached the incorrect department, please forward this complaint to the appropriate department.

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21v127000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was confirmed that the part was not yet available. The contact stated that the dealer reduced the ability to charge the vehicle above 80%, reducing the amount of driving the contact could do. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced an issue. Parts distribution disconnect.

11 days after purchasing the vehicle it began shutting completely off in the middle of me driving it, losing all power for no reason I could see and would not turn on for a considerable amount of time. I brought the vehicle back to the dealership on 6 separate occasions, one of the times my car stayed at jenkins Hyundai for 12 weeks while they tried to find the issue. Finally, it was towed to a Hyundai dealership in valdosta, GA who kept it for 2 weeks and found two electrical shorts under the front bumper. After this repair it stopped losing power randomly but I still experienced electrical surges, flickering, and consistently blown lightbulbs. It was brought back to my dealership I bought from after this but they claimed nothing was wrong, so I gave up trying. I don't feel like my issues were ever taken seriously and I am now stuckc with this vehicle.

The contact owns a 2019 Hyundai Kona. The contact received a notification for NHTSA campaign number: 20v630000 (electrical system) and 21v127000 (electrical system). The dealer had been notified about the recalls; however, the contact was informed that the parts were not yet available. The manufacturer had also been notified of the recalls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21v127000 (electrical system) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue however, the contact was informed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Hyundai has been unable to complete a recall on the Kona ev's battery for nearly a year, which is not "reasonable" by anyone's definition of the word. During that time, we've been unable to charge our car in our garage (where our charger is installed) and haven't been able to use the car on roadtrips as we have to limit the charging capacity (per the recall instructions). I requested a buyback under my state's lemon laws but they claimed it wasn't applicable (I disagree based on the law and will be filing a complaint with the state as well). I've been waiting months for the battery to arrive at the dealership. There have been no updates from corporate since they denied the buyback request. Local dealerships have complained that corporate keeps changing the rules and how they're supposed to handle the recall, and are of no help. We're going on a year without being able to fully utilize the car and Hyundai refuses to offer any help. They claim there are issues with the battery supply but are marketing brand new cars with batteries.

Manufacturer recalls this vehicle to replace battery pack due to catastrophic fire risk.

There is a recall on the ev battery system both on the Hyundai site and the ntsb site for this. Hyundai claims there is no such recall. My battery system does not function according to specifications. Hyundai says not to park the vehicle inside due to the possibility of catastrophic fire. Neither the dealer nor the manufacturer will remedy the situation. They both deny there is any problem. I purchased the vehicle used from a dealer December 2020.

This complaint is regarding our 2019 electric Hyundai Kona. Hyundai had a recall #200 that started last year 2020 if I’m not mistaken. They have sent us a lot of letters in the mail that they are still trying to find a solution to the battery issue of the electric car and will let us know once they come up with a solution. Last month, we went to eckert Hyundai in denton, TX and we tried to get the recall fixed but the tech said they can’t fix it since they do not have that much experience dealing with electric cars especially with batteries (which is the main issue due to risk of fire, explosion). I tried contacting mckinney and plano Hyundai dealerships too but they tell me the same thing. As of the moment, the car does not fully charge, I don’t charge at home and there’s always a risk of fire whenever in use and while charging.

Manufacturer recall number200 NHTSA recall number21v127000 recall statusrecall incomplete summary Hyundai motor America (Hyundai) is recalling certain 2019-2020 Kona electric and 2020 ioniq electric vehicles. The lithium-ion (li-ion) battery may short-circuit. I have been in touch with Hyundai corporate and they have no time estimate of when this recall can be completed. It has been way too long for this type of problem to not be fixed.

The contact owns a 2019 Hyundai Kona. The contact stated that the battery warning light was illuminated. The contact stated he continued to drive to his destination with the warning light illuminated. The contact took the vehicle to the local dealer and the mechanic was unable to determine the cause of the failure. The contact received notification of NHTSA campaign number: 21v127000 (electrical system) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and alexandria Hyundai (1707 mt vernon Ave, alexandria, va 22301: (703) 535-6840) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 8,000.

My vehicle is equipped with battery cells manufactured in the lg energy solutions china (nanjing) plant in which the anode (negative) tab can be folded. Thus, this could result in my car catching on fire. I have had my car serviced for updates since March 2020. (recall 196) as of today, the problem has not been fixed. My dealer tells me they are waiting for the Hyundai headquarters to remedy the problem.

The vehicle was purchased 11/6/2019. On 1/11/2020 while driving from oregon to California the main computer shorted out causing complete shutdown of the vehicle. It took the sacramento Hyundai dealership almost 3 weeks to deliver the vehicle back to me. Since then the vehicle has appeared to run well. However, my faith in taking the vehicle on long drives is at least shaken. Several recall notices have been issued for my vehicle. Most notably is number 200. A recall notice #196, received in November, 2020 states "the high-voltage battery system. . . May have been produced with internal damage to certain cells . . . That could increase the risk of an electrical short circuit . . . Increase the risk of fire. " on July 2020 I received another service campaign notice which stated "the high voltage battery monitoring system is being enhanced to include additional monitoring. . . ". On April 23, 2021 the local Hyundai dealership set the maximum charge to 80% as a result of another recall notice. Early in July, 2021 I received yet another recall notice which stating that vehicles battery cell manufactured in the lg energy solutions china plant could suffer an electrical short . . . Increasing the risk of a vehicle fire. I need to have a vehicle that is free from dangerous conditions. It is now 21 months since the dangerous condition in my vehicle was brought to Hyundai's attention. In one of the last paragraphs of Hyundai's latest recall notice they state that if they have failed or are unable to remedy the defect within a reasonable time, I may submit a complaint to you, NHTSA. I believe this situation meets that criteria. Thank you for your assistance, david steinberg.

During regular driving the vehicle loses power, will not accelerate and stalls out completely. After sitting a few minutes the vehicle will restart. The vehicle was taken to the repair shop but nothing seemed wrong. Within a six month period it again occurred twice. Once again nothing was observed wrong with the vehicle but the second time last night the car was brought to the repair shop and they stated the engine has little to no compression. The vehicle is currently awaiting a diagnosis from hyndai.

The contact owns a 2019 Hyundai Kona. While driving approximately 70 mph, the forward collision avoidance system suddenly activated, which caused the vehicle to abruptly slow down. Also, while operating the vehicle, the driver's seat heater erroneously activated and the doors would not automatically lock when switching to the drive position. The cause of the failures was not determined. Jim burke Hyundai (4445 13th st north, birmingham, al) was notified of the failures. The manufacturer was not contacted. The failure mileage was 8,000.